DLG Auto Services - Heywood Avaliações 

353
•
O TrustScore é 4.5 de um total de 5

4,7

Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from beginning to end. I was kept informed about my car all the time it was in the garage. The staff were pleasant and helpful. The repair was done to a high standard and was returne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Oficina de Automóveis

Escrito pela empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informações de contato

  • Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Reino Unido

  • 0345 3031671

4,7

Excelente

O TrustScore é 4.5 de um total de 5

353 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(353)

348 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Five star all day fantastic work

Just received my car back all repaired and looking great and super clean the whole experience was great . I was always informed on the progress of the repair nothing to complain about thank guys

9 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fixed with amazing service after my accident

My car was recently fixed here after I had an accident. The garage were amazing, got a great courtesy car. Then after a couple of months my air con was blowing warm. This was an area damaged in the initial accident, so I rang them up as repairs have a 5 year warranty on them.

They arranged to pick my car up, and they had it for a few days. It was delivered back fixed and all valeted and washed. Excellent service and an excellent garage. Would highly recommend to anyone. Thank you very much Laura Taylor 😊

4 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recently had a car recovered and…

Recently had a car recovered and repaired by DLG and all i can say they did a fantastic job car was recoverd quickly all repairs was carried out to a very high standed great to deal with on the phone all staff very freindly can not recommend enough

2 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely everything the engineers…

Absolutely everything the engineers don't have a clue what they are doing and are trying to repair a vehicle which should have been written off mind you it taken them 5 months and the repairs are still not complete its Absolutely comical

19 de agosto de 2025
logotipo da DLG Auto Services - Heywood

Resposta da DLG Auto Services - Heywood

Sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. We appreciate you bringing this to our attention and will use your feedback to improve our processes

Avaliado com 5 de um total de 5 estrelas

From receiving your first phone calls I had confidence my car was in safe hands.…

From receiving your first phone calls I felt that I was dealing with people who knew what was needed giving me confidence and all the on going information made me feel that my car was in safe hands. On receipt of the finished repairs the car was delivered to my home and I was very pleased with the work done and appreciated the very full valet. My congratulations on the excellent job, it looked as good as a new car.

12 de agosto de 2025
Avaliado com 3 de um total de 5 estrelas

They did good job but I ask for one…

They did good job but I ask for one more think such as paint one more erea on my car but they didn't do it

5 de agosto de 2025
logotipo da DLG Auto Services - Heywood

Resposta da DLG Auto Services - Heywood

Hello, we are sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. We appreciate you bringing this to our attention and will use your feedback to improve our processes.

Avaliado com 3 de um total de 5 estrelas

The repairs to my car seemed to be…

The repairs to my car seemed to be great when it first arrived back home after a rear end shunt, a couple of days later and warning lights started appearing on the dash, tyres, engine management, symbols of the car and wheels, I contacted DLG and they came out plugedit I and the lights went, a couple of days later and they where all back, this happened 3 times, I was told things like because one tyre on the axel was changed this is why the tyrelight keeps coming on, this last time I'm told that it's just coincidence that the engine light keeps coming on as it now has a blocked breather pipe and a miss fire. All sounds like we don't know and we are not doing anymore for you so go away

10 de julho de 2025
logotipo da DLG Auto Services - Heywood

Resposta da DLG Auto Services - Heywood

Thank you for leaving your review, sorry to hear you did not have a great experience. I have made the site aware of your comments If you would like to discuss matters further please contact us direct.

Avaliado com 5 de um total de 5 estrelas

What can I say

What can I say, DLG picked up my car on a Wednesday and returned it the following Tuesday the repair was excellent and you would not know it had been damaged.
I was kept up to date with the repair schedule via E-Mail and looking on the website, staff where very polite and helpful on the phone and I would definitely recommend DLG Auto Services, keep up the good work guys.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Repair of my Citreon C4 *****

Excellent service from DLG Auto Services, they collected my Citreon last Tuesday the 10th of July, and I collected it yesterday 17th July after it had been fixed, Fully repaired & re-sprayed the front end damage to the bumper, head lights and inner bumper fitting, Well please with there service from first contact with me, to collecting my keys in Heywood, Lancahshire yesterday. FIVE STARS ARE WELL DESERVED

17 de junho de 2025
Avaliação não solicitada

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