Once my car was finally delivered to DLG Auto Services in Newbury, I was kept up to date on progress by Simon. He clearly explained the problems and the reason for delays e.g. waiting for parts to ar... Ver mais
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Everything was arranged and carried out as planned, professionally and quickly. Pick-up driver, was polite and friendly, texted message kept me updated and informed. Car returned in perfect cond... Ver mais
DLG repaired my Suzuki S Cross after the passenger front was hit by another car. The company emailed and phoned with updates about progress. The quality of repairs to front wing bumper area and trim... Ver mais
What a fantastic job. I had a situation with my vehicle which was pretty traumatic for myself. When I took my car to DLG Auto services I was spoken to and explained how everything was going to happen... Ver mais
Detalhes da empresa
Escrito pela empresa
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Informações de contato
Arnhem Road 3, RG14 5RU, Newbury, England, Reino Unido
- 0345 2463669
4,2
Muito Bom
279 avaliações
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Very good communication
Very good communication, kept me informed all the way; high quality of repair, done very promptly.
15 de novembro de 2023
Punctuality
Punctuality, communication and work all first class highly recommended
15 de novembro de 2023
Brilliant Job
From the day Steve picked my car up he was such a nice guy i do love my car ,it was only a week and my car was back as good as new . Brilliant job chaps Thank you .
8 de novembro de 2023
My car came back as expected
8 de novembro de 2023
Excellent from start to finish.
Excellent from start to finish.
Johnny was a star
8 de novembro de 2023
Good service from pickup to return of…
Good service from pickup to return of the car
25 de outubro de 2023
Pleasantly SuprisedA prompt response from DLG Auto…
A prompt response from DLG Auto Services at Newbury. Christine in the office very pleasant and informative. James who collected the car and Steve Bevan who delivered it after repair both polite and very punctual with the timings agreed.
25 de outubro de 2023
Work completed very well and quickly.
4 de outubro de 2023
The whole process was seamless.
4 de outubro de 2023
Producing Excellent Results
Good communication. Prompt in all matters.
Repair work completed excellently. It was a no-fault insurance job - work involved included front wing, door & bonnet of Audi.
For me, all things went well.
21 de setembro de 2023
Quality repair
Really pleased with the work carried out on my car, thank you very much for the quality service.
21 de setembro de 2023
Great service.
28 de agosto de 2023
Work was fantastic on my car
Sorry wasn't good at picking my car up also left me with an automatic car without asking me also no instructions left in car to say how to use it otherwise work on the car was excellent and delivery back ok
22 de agosto de 2023
Quick friendly service
8 de agosto de 2023
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