Quick delivery, excellent product. Only downside was bearings were loose inside packaging. On opening package, bearings spilled all over floor. I take it this must have happened during delivery pro... Ver mais
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Veja o que dizem as avaliações
The crate water bowl/bucket itself is good and sturdy, and deserves 5 stars. However: (1) It is not possible to use it yet as I am unable to remove all the tape + general stickiness from the inside... Ver mais
A empresa respondeu
Fantastic products my little dog got the 1’ everyday magnetic fidlock dog collar and a tactical airtag dog collar holder . They are both made from very sturdy materials that look like they will last... Ver mais
A empresa respondeu
I'm a repeat purchaser of the Rodi training sausages which my Border Terrier and Malinois LOVE. Always in stock and with fast delivery (usually 2 - 3 days). Any questions are dealt with efficiently an... Ver mais
Detalhes da empresa
Escrito pela empresa
Dobernut stands out in the crowd as a brand that takes quality and durability seriously. Our gear isn't just good; it's top-tier, built to handle the toughest situations and come out on top. When we say "high quality," we mean gear that doesn't back down – it stands strong, just like your four-legged companion. What sets us apart is our commitment to delivering the best. Dobernut gear isn't just functional; it's designed with real-world trainers in mind. We understand the challenges dog owners face because we've been there. That's why our gear is not just a product of design; it's a result of hands-on experience from professionals who know what it takes to make equipment that stands up to the test. Every piece of gear from Dobernut is a testament to our dedication to strength and functionality. It's not just about looking good – it's about performing at the highest level. Our gear is crafted to be the best out there, giving you the peace of mind that comes with knowing you've got the strongest, most reliable equipment for your dog. Choose Dobernut if you want gear that's more than just a label; it's a guarantee of quality, strength, and functionality, crafted by those who understand the real challenges of dog ownership.
Informações de contato
Reino Unido
- contact@dobernut.com
- dobernut.com
4,5
Excelente
148 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought the 2 inch tactical collar and…
I bought the 2 inch tactical collar and the product is really well made.
Great customer experience
Great cominication
They included a little gift too, very appreciated
7 de agosto de 2024
Resposta de Dobernut
Thank you for the wonderful review! We’re so glad to hear you’re happy with the 2-inch tactical collar and had a great experience with our customer service. We love adding that little extra touch, and we’re glad you appreciated it!
If you need anything else, don’t hesitate to reach out—we’re here to help!
Good price and quick delivery
21 de agosto de 2024
Resposta de Dobernut
Thank you for the great review! We’re happy to hear you’re pleased with the price and quick delivery. We strive to offer the best value and service, and it’s great to know we met your expectations!
If you need anything else, feel free to reach out. We’re here to help!
Fantastic products my little dog got…
Fantastic products my little dog got the 1’ everyday magnetic fidlock dog collar and a tactical airtag dog collar holder . They are both made from very sturdy materials that look like they will last along time . My little dog only has a 10’ neck and i found it hard to get her a stylish collar to fit but then i found this one and it looks amazing . Delivery is fast and communication is great would highly recommend these products . I also have a youtube video at lee and mandy battersby where i show to collar and the air tag holder
19 de agosto de 2024
Resposta de Dobernut
Thank you so much for the fantastic review! We’re thrilled to hear that the 1” Everyday Magnetic Fidlock Dog Collar and Tactical Airtag Holder are a perfect fit for your little dog, and that you’re impressed with their quality. We’re glad to have helped you find a stylish solution for her!
It’s great to hear that the fast delivery and communication added to your experience. And thank you for sharing the YouTube video—your support means the world to us! We’re excited to see it!
If you ever need anything else, don’t hesitate to reach out. We’re here to help!
Resposta de Dobernut
Thank you for the great review! We’re so glad to hear you’re happy with both the quick delivery and the product. Your satisfaction is our top priority!
If you need anything else, feel free to reach out anytime. We’re here to help!
Resposta de Dobernut
Thank you for the great review! We’re glad to hear you’re happy with the quality of our products and the quick delivery. We strive to deliver the best service and products to our customers!
If you need anything else, feel free to reach out anytime. We’re here to help!
Great service
Great service, fast delivery and great communication about the product and support. The products were high quality both collar and lead.
16 de julho de 2024
Resposta de Dobernut
Thank you so much for the fantastic review! We’re thrilled to hear you had a great experience with our service, delivery, and communication. We’re also happy to know you’re pleased with the quality of both the collar and lead.
If you need anything else, feel free to reach out anytime. We’re here to help!
Love the non slip leads I ordered
Love the non slip leads I ordered. Good service
23 de julho de 2024
Resposta de Dobernut
Thank you for the great review! We’re so glad to hear you love the non-slip leads and that you’re happy with our service. Your satisfaction means a lot to us!
If you need anything else, don’t hesitate to reach out. We’re always here to help!
great communication and fast delivery
23 de julho de 2024
Resposta de Dobernut
Thank you for the wonderful review! We’re thrilled to hear that you had a great experience with our communication and fast delivery. We always aim to make the process as smooth and efficient as possible.
If you need anything else, feel free to reach out anytime. We’re here to help!
Resposta de Dobernut
Thank you for the amazing review! We’re so glad to hear you love your purchase and consider us the best in the business. Your support means everything to us!
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Great service and product- highly…
Great service and product- highly recommended 👌
27 de junho de 2024
Resposta de Dobernut
Thank you for the great review! We’re thrilled to hear you had a fantastic experience with our service and are happy with the product. Your recommendation means a lot to us!
If you ever need anything else, feel free to reach out. We’re here to help!
Super strong harness
Super strong harness, strong built, reliable for the strongest and crazyest dogs.
8 de julho de 2024
Resposta de Dobernut
Thank you for the awesome review! We’re so glad to hear that the harness is working perfectly for your strong and energetic dog. We pride ourselves on making products that are built to last and handle even the toughest dogs!
If you need anything else, feel free to reach out anytime. We’re here to help!
Great product, great customer service
Quick delivery, good customer service after a problem with my account. Great product. My GSD loves the ball and it’s very durable.
29 de junho de 2024
Resposta de Dobernut
Thank you for the great review! We’re glad to hear the delivery was quick and that our customer service helped resolve the issue with your account. It’s fantastic to know your GSD loves the ball and that it’s holding up well!
If you need anything else, don’t hesitate to reach out. We’re here to help!
When you pay£6.95 for postage you don’t…
When you pay£6.95 for postage you don’t expect to wait a week for your goods.😫
13 de junho de 2024
Resposta de Dobernut
Thank you for your feedback. We apologize for the inconvenience you experienced. We want to assure you that your order was dispatched immediately after purchase. However, once it leaves our facility, we have no control over the delivery time, as it depends on the courier. Additionally, we do not have control over the postage costs they charge.
According to our records, your goods have now been delivered. If you have any further issues or concerns, please don’t hesitate to contact us.
Resposta de Dobernut
Thank you for the awesome review! We’re so glad to hear you’re happy with the products and the fast delivery. We always aim to provide the best service!
If you need anything else, feel free to reach out. We’re here to help!
Resposta de Dobernut
Thank you for the fantastic review! We’re thrilled to hear you’re very happy with our service. Your satisfaction means everything to us!
If you ever need anything else, don’t hesitate to reach out. We’re here to help!
Resposta de Dobernut
Thank you for the great review! We’re glad to hear that the packaging met your expectations and that your order arrived on time. We appreciate your feedback and will continue to work on delivering the best possible experience.
If you need anything else, feel free to reach out anytime. We’re here to help!
Great service from Dobernut
Great service from Dobernut. Even when I had a query from Dobernut they replied with a few hours The only problem I had was the delivery service by Yodel. Was due Wednesday but arrived Friday.
20 de maio de 2024
Resposta de Dobernut
Thank you for the fantastic review! We’re so glad to hear that you had great service from us and that we were able to resolve your query quickly. We apologize for the delay with Yodel, but we’re glad it all worked out in the end.
If you need anything else or have any further concerns, feel free to reach out. We’re always here to help!
An Apology
I am writing this review in the form of an apology.
On my first review I said that I had not heard from the seller. He had in fact replied and resent the order.
The confirmation had gone to my 'Junk' folder which I had not read before I did the review.
The fact that Dobernut had resent the order whilst still investigating the original order shows that he is worthy of a 5 Star Plus.
14 de maio de 2024
Resposta de Dobernut
Thank you for your feedback, and I apologize for the inconvenience you've experienced. We understand the frustration of not receiving your order as expected. Upon receiving your email, we immediately responded to let you know that we would follow up with the courier. In addition to addressing the issue with them, we sent out a replacement order and provided you with the new tracking details via email. Please ensure you've received this update by checking your inbox (and possibly your spam folder). We are committed to ensuring you receive your order promptly and are here if you need any further assistance. Thank you for your patience.
Very fast shipping and a high quality…
Very fast shipping and a high quality product. So far it has withstood two sessions of protection training with my very powerful male Rottweiler. Can’t see why it won’t hold up well for many more sessions.
16 de abril de 2024
Resposta de Dobernut
Thank you for the awesome review! We’re thrilled to hear that the product arrived quickly and has withstood the tough sessions of protection training with your powerful Rottweiler. It’s great to know it’s holding up well, and we’re confident it will continue to perform for many more sessions!
If you need anything else, don’t hesitate to reach out. We’re here to help!
Great sausage treats sausage I buy one for try because…
Great sausage I buy one for try because my dog it's very fussy but he loves that's why I'm happy and definitely I will order now more and price it's great because you don't buy any training treats for this money
22 de abril de 2024
Resposta de Dobernut
Thank you for the great review! We’re so happy to hear your fussy dog loves the sausage, and that you’re pleased with the price and quality. It’s always wonderful to know our products help make training easier and more enjoyable!
If you need anything else, don’t hesitate to reach out. We’re here to help!
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