I paid all fees up front. When I followed up, he told me he had my document and would courier it the next day. A week later, he didn't respond to my emails. He added "disappearing messages" to his Wha... Ver mais
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Veja o que dizem as avaliações
Tried high and low to get my birth certificate through so many bogus companies and finally I struck gold with documentrecovery.co.zw Simon didn’t want any money up front and by end of the day had my b... Ver mais
Simon was incredible! He communicated clearly and effectively. Kept me up to date, and even checked in to make sure the document arrived and was what we wanted. 10/10 would recommend. We got a birth... Ver mais
I have been able to get my birth certificate and police clearance working with Simon. He always answered my texts and queries immediately and was able to tell me exactly what was needed so that thing... Ver mais
Detalhes da empresa
Escrito pela empresa
Document Recovery Zimbabwe is your reliable partner for fast, secure, and hassle-free document solutions. Whether you need urgent replacement of lost documents, assistance obtaining official certificates, or professional support with embassy, visa, and authentication processes, their experienced team delivers results you can trust. They eliminate long queues, complicated procedures, and unnecessary travel — saving you time, money, and stress — while ensuring your documents are processed accurately and professionally every time
Informações de contato
Zimbábue
- documentrecovery.co.zw
Sem histórico recente de pedidos de avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
I paid all fees up front but didn't receive my documents
I paid all fees up front. When I followed up, he told me he had my document and would courier it the next day. A week later, he didn't respond to my emails. He added "disappearing messages" to his WhatsApp and never responded to my WhatsApp messages either. I'm assuming I'm never going to get my legalized birth certificate or a refund as he's not reachable. I cannot recommend.
Great experience, until I paid!
I had a really good experience with Simon, until I paid for the document I was after. That was the last time I heard from him, and the documents have not arrived. I suspect that this is a scam

Resposta da Document Recovery Zimbabwe
Highly recommend
Highly recommend Simon for fast, efficient service. Very helpful and turnaround time was excellent.
Excellent service and quick turnaround times
I would highly recommend Document Recovery Zimbabwe. Simon was communicative, professional and efficient. His turnaround times are faster than comparable services.
Very helpful and efficient service
Very helpful and efficient service , would absolutely recommend using . Thank you so much , I’m very grateful
I contacted Simon
I contacted Simon, on Documents Recovery Zimbabwe. I was impressed by how efficient & fast that the found the documents I need and send then over to me in the UK.
Thanks again!
Five-Star Service – Exceptional Professionalism!
If you are looking for someone to help secure official documents in Zimbabwe, look no further than Simon. I needed specific historic birth registry documents for a complex international citizenship application for my family—a task that felt almost impossible from Australia.
Simon stepped in and handled everything with absolute precision. His communication was flawless, his knowledge of the local processes is unmatched, and he went above and beyond to ensure everything was executed correctly. Receiving that FedEx package with all my paperwork intact was a massive relief. Simon is incredibly trustworthy and a true professional. I am deeply grateful for his help!
I have been struggling for years to…
I have been struggling for years to find a way to get a document legalised for use in Europe without me having to go to Zimbabwe which was just not possible for me. I took a chance using Simon and although communication was not always instant and proactive, when I chased he did come back to me. When we had the challenge of getting a certified copy of my deed of name change, Simon came through and got the document and I didn't realise that there was an additional affidavit attached to it. He has done everything he said he would and for that I am very grateful. I have submitted my documents and they have been accepted. Thank you to Simon and his team, it may have taken a little longer than expected but the important thing was the delivery and that happened. I would recommend Simon to anyone, be patient and he will deliver.
Documents
Simon has, and always has been, very punctual with responding to a document request. He has always produced the requested documents in the time he said he would, including delivery.
Simon Kaitano comes up with the goods - Again
I cannot thank Simon Kaitano enough for getting me the marriage certificate relating to my Mother and Fathers Wedding in Salisbury, Rhodesia on 27 Nov 1976
I had been trying to get this certificate for a couple of months - but It only look Simon about Four (4) hrs to find the certificate and send me proof of its authenticity
I found that Simon communicated well and can highly recommend him
Busselton Western Australia
Document recovery by Simon fast, friendly & efficient
Simon made the recovery of my father's Death Certificate (1971) and Apostille very easy indeed. He obtained both documents within a matter of days and sent them via international courier to the UK. I highly recommend Simon for his services based upon my experience. It was a great load off my mind.
I have been able to get my birth…
I have been able to get my birth certificate and police clearance working with Simon. He always answered my texts and queries immediately and was able to tell me exactly what was needed so that things went smoothly.
very happy with the service.
Simon has help our family on 3 separate…
Simon has help our family on 3 separate occasions recover documents. Absolutely fantastic service done in record time. Wouldn't hesitate to recommend him to anyone needing this service
I Was Told It Was Impossible — Simon Proved Otherwise
For 27 years, I tried to obtain my original birth certificate. I hired two attorneys and another company, all of whom told me it was not possible because I was adopted, despite being in contact with my biological parents and having all the necessary details. Eventually, I gave up and accepted that it simply couldn’t be done.
Simon came highly recommended by a high school friend. When they successfully received their document in a situation similar to mine, I was honestly shocked. I decided to take one last chance.
Simon did his own research and confirmed that the document I was looking for did exist, even though I had previously been told by a prominent official that it did not. He was upfront that it would take time, and he followed through.
I am quite literally trembling right now holding this document in my hand.
The process took several months. Communication was not instant, but I always received a response. Simon was transparent, professional, and delivered exactly what he said he would. If you’ve been told your situation is “impossible,” speak to him before giving up. Just be patient.
I cannot recommend Document Recovery Zimbabwe highly enough.
Simon was incredible
Simon was incredible! He communicated clearly and effectively. Kept me up to date, and even checked in to make sure the document arrived and was what we wanted. 10/10 would recommend. We got a birth certificate all the way to Taiwan, with zero hassle.
Excellent service
I needed a replacement birth certificate, and this service was simple to use. I was helped by Simon, who took the relevant information and had the document within a few days. Fed-ex did the rest. Being outside of Zimbabwe as I am, this saved an awful lot of hassle on my part.
Highly recommended
Simon Kaitano was excellent throughout the process and understood while scams are prevalent...he went the extra step to prove the services are geared towards customer satisfaction. Reasonably priced and very responsive.
Fantastic service
BC sorted in two days
We had given up fixing gogo’s birth certificate till I heard about Simon. I contacted Simon and within two days, the birth certificate was ready for collection.
Birth Certificate Sorted in One Day!
Simon at Document Recovery Zimbabwe delivered exceptional service from start to finish. His prompt response and genuine, polite professionalism stood out immediately. I received a photo of my new birth certificate within a day, and everything was processed incredibly quickly at half the price others quoted. Highly recommend - I’ll definitely use them again! Thank you everyone at Document Recovery Zimbabwe, I’m very grateful.
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