Tommy has made getting mats for my BJJ gym the easiest part of starting the gym. The mats arrived quickly and I made sure to contact him again to order more mats since we've expanded again. I would re... Ver mais
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Veja o que dizem as avaliações
Online ordering was easy & shipped quickly. My sales rep though was horrible. I emailed for over 3 weeks trying to get information about ordering mat tape & transition pieces. Finally got the disco... Ver mais
A empresa respondeu
We were pressed for time after an unexpected move . Our old mats needed modified, I ordered new mats from Dollamur . They arrived sooner than expected. Convenient 10'x 5' mats confiigured to fit... Ver mais
With so many decision to make, the one thing we needed to get right was the mats. The professionalism of the folks a Dollamur is unrivaled. We unroll the mats in a couple of weeks, and know our member... Ver mais
Detalhes da empresa
Escrito pela empresa
Based in Fort Worth, Texas and established in 1996, Dollamur Sport Surfaces is the leading global manufacturer and distributor of high-performance competitive sports flooring for wrestling, martial arts, MMA, gymnastics, cheerleading, fitness, and other sport activities. Innovative, proprietary products and a commitment to technological advancements in production have enabled Dollamur to set new industry standards for the sport mat industry. Dollamur mats are the preferred choice in hundreds of top-level sports competitions, including championships and tournaments each year throughout the United States, Canada, Europe, Africa, South America, and Asia. Dollamur is the official mat of USA Wrestling, FloSports, USA Judo, USATKD and is an official provider for United World Wrestling (UWW)
Informações de contato
1053 Everman Parkway, 76140, Fort Worth, Estados Unidos
- 800-520-7647
- sales@dollamur.com
- dollamur.com
4,4
Excelente
789 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The color didn’t match my current mats…
The color didn’t match my current mats and they are the same brand and “color” my light gray mats are in fact light gray. This last purchase the “light gray” mat is light purple in color. Return policy is terrible so I’m stuck having to sell the mat on fb marketplace
12 de março de 2024
Resposta da Dollamur
Thanks for your comments. Sometimes the dye lots can be slightly or even way off. Home mats have a full 1-year warranty and we would be glad to assist. Please email us at customerservice@dollamur.com or call 800-520-7647.
I had a problem with my order
I had a problem with my order. I called 3 times over two days but was never able to talk to a human, only automated voice systems. I left two voicemails on your automated system and never heard anything back. I since given up. I could’ve purchased mats from several different companies but I wanted to support my local business Dollamur. It’s unfortunate. Apparently I made a bad choice.
4 de março de 2024
Resposta da Dollamur
We truly regret that you had difficulty reaching us. While our customer service team handles many of calls throughout the day, calls are normally returned very quickly if a message is left. Please feel free to email us at customerservice@dollamur.com or reply to the email we sent. We are here to help! Thanks!!
Love it so far
22 de fevereiro de 2024
Excellent Product and Great Quality
From start to finish...it was easy to order and we got our home mat delivered within 4 days of ordering. My husband was a Collegiate and International Greco man in his hay day (70's & 80's)! He has always loved your mats and wanted to buy one to complete his throphy room. We will make sure to enjoy it!
Thank you!!!
20 de fevereiro de 2024
Impressed with customer service
Impressed with customer service! I was charged twice on my business credit card, not only did they catch it. But they called me the next morning to confirm the error. Took care of it without a hassle. Shipped my order correctly. Gonzalo was amazing!
9 de fevereiro de 2024
Ordering online was super easy
Ordering online was super easy. Extremely fast shipping. Cant say enough about how smooth everything went!
9 de fevereiro de 2024
I was sent the wrong size bag
I was sent the wrong size bag. I have been sick the last several days, which is why I haven't contacted you
31 de janeiro de 2024
Resposta da Dollamur
So sorry you've been sick, hope you're on your way back. We found your order for a 5x10 storage bag. Customer service will reach out to you to get this taken care of or you can call 800-520-7647 or email customerservice@dollamur.com.
Easy and quick ordering and delivery
Easy and quick ordering and delivery. Will be ordering again soon with confidence!
24 de janeiro de 2024
Fast service
Fast service, got my tape quickly. Easy to apply and so far is holding up great. About to order 4 more rolls for the rest of my mats.
17 de janeiro de 2024
Exactly what I was looking for!
22 de janeiro de 2024
Great product fast shipping and great…
Great product fast shipping and great customer service! The product arrived on time and the cleaning solution was damaged in shipping. A replacement was shipped quickly after sending an email to customer service. I would recommend the mats and the service to others!
15 de janeiro de 2024
Extremely pleased with our purchase
Extremely pleased with our purchase. Bought for our son who is a wrestler in his junior year of high school. Excellent quality. Even came with mat tape and straps to keep together when the mats are rolled up.
5 de janeiro de 2024
Placing the order was very simple, and getting my order was really quick, very quick and easy and very proud of the mats that we ordered for practicing on
Placing the order was very simple,
16 de janeiro de 2024
Great product at a fair price.
6 de dezembro de 2023
Exactly as advertised
Exactly as advertised. Order process was seamless. Pun intended.
11 de janeiro de 2024
Resposta da Dollamur
Its seams you are happy with your seamless experience at Dollamur. Stay smooth.
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