Elara Couture Avaliações 870

Super collection

Ordered 2 items, only 1 turned up, the other one does not fit. I have been asking for refund for months. They keep telling to be patient. No more patience. This company is complet and utter ri
Scam. Do not buy anything off them. Ian

Still no communication on where to return the misdescribed clothing items.
Avoid this site

Esta página no es fiable en absoluto, aconsejo no comprar en ella . Mi marido compró un jersey modelo Alejandro que anuncian como hecho de "cachemira" y que dicen que su precio son 199,95€ aunque está rebajado y por el que le cobraron 34,95€ . La realidad al recibirlo es que es fibra pura y dura que en cualquier tienda de ropa china en Madrid comprarías por 10-15€. Las condiciones de devolución son "draconianas".

Fast delivery and great quality product, was unsure whether to order after reading some reviews but everything went perfectly

Took nearly 4 weeks for my order to be delivered order the t shirts for my holiday and didn’t arrive on time,, no email or updates to say when there where going to be delivered

Es wurden mir Ohrringe geschickt, die nicht der Beschreibung entsprachen. Die Rücksendung war so kompliziert und auf eigene Kosten, dass ich aufgab und das Geld hat futsch ist und ich ein Paar wirklich schlecht gearbeitete hässliche Ohrringe mehr habe. Auf keinen Fall dort einkaufen!!! Es kommt mir sehr betrügerisch vor

Not very good customer service, ordered a jacket last month they sent the wrong jacket and it was not even the right size have tried to return it but not getting much help had one response to my emails on December 4th with no instructions and nothing since.Very poor service

takes far too long gor delivery customet service not that helpful.

Order a hoodie no reply from emails and saying store unavailable
How do I get refund
Waste of space do not order if these

Shocking company.
I have tried to claim back through my bank and these scumbags have claimed they sent all the good.
Funny how the email address now just bounces back and the website has gone.

Changed the company name to try and get rid of terrible reviews.
Don’t be fooled .
DO NOT PURCHASE FROM THEM

Take your money and dont send anything stay well clear company ran by two scammers.

Ordered t shirts over 3 months ago and still not received them. Initial response was good from customer service but not been blocked by them so email pings back. Going to have to raise with bank in order to get my money back. Was hopeful for the shirts to arrive as love the designs but obviously a poorly run company or maybe just scammers as others have pointed out.

I Ordered on the 4th September, have not received my order, I emailed them, on September 18th to which they replied, but now the email is bouncing back, which suggests they have 'done a runner'.

Does anyone know how I can get my money back?

SCUMBAG Company, do not use!

Do not try to purchase from this site, you’ll never receive your order or see your money again!!!!
Order placed on the 26th of August still waiting! Emails ignored now being returned undelivered. These scammers need to be dealt with. National papers need to print a story exposing them.

I ordered over 9 weeks ago and many many emails later with no reply, now emails bounce back. Maybe these two young guys don’t know how to run a business very well be honest with your customers stop taking our money if you can’t deliver the goods. I thought being a UK company it would be more trustworthy then some other countries obviously I was wrong.
I’m trying to get a refund but I’m not holding my breath.
I hope people read these reviews before even thinking of ordering from this company but if I was you stay well clear from them.

Placed an order on 12th of September and still waiting.
Emailed them on a number of occasions and told they would get back within 24 hours but nothing!
Now the email address is blocked!

I ordered on the 2nd September 2024 and still no sign of my order and now the email address isn't working is it keeps bouncing back.
Have had 1 reply to my emails saying they are looking into it but must have sent 10 emails by now.
Bought a number of times but this is the last and will contact my credit card company about this too.
Not happy

What is happening with Don Sucre

Ordered hoodies and t-shirts in the past and pleased with products - delivery was poor 2/3 weeks

Now really upset ordered 2x t-shirts 3 September, sent numerous emails with false promises- now the email address is blocked!!!

Getting concerned now!!