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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ The food at Dookies Caribbean Grill completely blew me away. The jerk chicken was smoky and tender, the plantains were perfectly caramelised, and the curry goat was rich and full of flavour —... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dookies Grill catered for my Mum's 70th birthday party. The food was delicious and service was excellent from start to finish. Shaun and the team are so easy to work with and were happy to answer a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dookies Grill! Wow wow wow! Thank you very much for delivering such an excellent, professional and tasty service for us yesterday. Our friends and family were very complimentary of you ! Thank... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing experience with Dookies! The food was a hit from our food trial to our actually wedding day. Sean went above and beyond to not only ensure the food for our event was everything and... Ver mais

Detalhes da empresa

  1. Loja de materiais para restaurantes
  2. Fornecedor de Marmitas
  3. Fornecedor de Alimentos e Bebidas
  4. Serviço de Buffet
  5. Entrega de comida
  6. Buffet itinerante

Escrito pela empresa

We are a Contemporary and Creative Caribbean home-comfort food brand in London We aim to bring joy through authentic Caribbean home-cooked flavours combined with Jamaican music vibes to Corporate Office lunches, Birthday Parties, Catered Buffets and Street Food Festivals to all corners of London and beyond. We are a friendly, enthusiastic serving team with bags of personality dedicated to creating a memorable and enjoyable catering experience for you and your guests! We create authentic Caribbean dishes filled with flavours and colour, handcrafted using fresh ingredients. We pride ourselves on that. Our unit and our brand actually focus on using vibrant colours to create a real island restaurant feel and we cook everything fresh on site throughout the day.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Definitely recommend

Sean and his team were great! Really cooperative to create a bespoke menu that met our needs. The food arrived on time and tasted really nice too. I'd definitely recommend booking Dookies.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bit of a late response to this

Bit of a late response to this. But these guys recently catered for my wedding party in Harlow. Having married my wife a month prior in Jamaica we were looking for a Caribbean taste here at home. And I am genuinely so grateful we had the chance to secure Dookie. The curry goat literally came so tender and fell from the bone. Rice and pea was unbelievable and fluffy. The jerk chicken was next level. The Caribbean spices were amazing, when it’s absolutely fire and delicious is a skill in itself. Real authentic, real nice people too. Straight up big in the game. I just hope the Jamaicans don’t taste it because they will be vex for the uk doing it better than them. Thanks 🇯🇲💙🔥

23 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Highly recommend

Dookies did the buffet for our wedding. The food was delicious and excellent in every way. All our guests commented on how good it was. I was particularly impressed with attention to vegan and vegetarian needs. The service on the day ran smoothly and efficiently feeding 90 people in a short time. Including seconds! Sean and the team were friendly and professional throughout.
We really enjoyed the tasting we had before the event which gave us a lot of confidence. Some details about the requirements of our venue were missed and this caused some stress. However things were resolved professionally and amicably which helped a lot. We would highly recommend.

9 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dookies Caribbean Grill absolutely brilliant

Dookies Caribbean grill did the food for our wedding party recently. Every single guest commented on how delicious the food was. The van looks amazing and the staff were brilliant right from suppling a quote to after the event. Couldn’t recommend them enough.

It’s making me want to have another party just to be able to use them again for catering.

23 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Sean and the team have been very organised and provided food of the highest quality. Will defo use again and again.

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The catering offered an affordable but a variety of tasty Caribbean cuisine.

Having organised our baby shower, it was our first time using a catering company and I must say I’ve had the best experience with Dookies Grill from the beginning to the end. The catering offered an affordable but a variety of tasty Caribbean cuisine. Great communication, amazing food everyone loved it. The team was amazing on the day felt they were apart of our event. I look forward to using your services in the near future. Thank you Sean and Team for making our evening unforgettable and memories last a life time.

9 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service and Food!

We hired Dookies Grill to cater for WCC's Black History Month Celebration and were left awestruck by their professionalism, kindness and amazing food. They were attentive to any special requests made and went above & beyond to ensure that residents enjoyed their evening. All of the staff were helpful, especially in supporting our council staff in cleaning up after the event. Special shout-out to Sean for his co-operation from the planning stage of the event and following the event. 100/10 recommend for any of your future events!

24 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Birthday Party

Had the pleasure of having Dookie’s Grill Cater for my son’s birthday party. All of our guests had nothing but great things to say about the Service and the food. Would definitely book for another event.

13 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Dookies Grill!!

Dookies catered for our wedding and absolutely nailed it. Everything tasted amazing and they managed to create an excellent looking set up in what was quite a tight space. Super easy to deal with too. Thank you guys for giving our special day some serious flavour. We will definitely recommend!

10 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I found Dookies Grill via instagram…

I found Dookies Grill via instagram last year. Their food looked great and had great options I required for my wedding evening food.

Throughout the communication leading up to the wedding Sean was very attentive and took on board all our issues and requests.

We was blown away by the taster meeting which was absolutely perfect we both said yes straight away as they met our needs for quality and quantity.

We got married on the 21 September during the day I saw the spread from dookies grill which was laid out beautifully as an addition they provided a fruit section and added rice which was not initially on our request, this was a pleasant surprise and accompanied our menu perfectly and we was so appreciative of this gesture.

After the wedding we was provided with a bride and groom take away package which was greatly appreciated the next day.

We also have had a lot of positive feedback from our guest who loved the food especially the jerk chicken. They were also so happy there was take away boxes provided by dookies grill at no extra charge.

All in all this was a perfect match and made our day even more special. I will be using them again for my daughters birthday or graduation can’t wait!

Thank you Dookies Grill for making our day memorable and putting a smile on our guest faces x

21 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Experienced Dookies at a recent wedding…

Experienced Dookies at a recent wedding and will definitely use them in the future. The staff were well trained and customer focused. The food was delicious. I am a vegetarian and veg food is often an after thought. This was not the case with Dookies. Everything was delicious, plentiful and served with a smile and can do attitude. They catered for a large event with professionalism and an attention to detail that is often missing else where.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent catering service.

Dookies provided the outside catering for my son and his bride's wedding in Hitchen. The service was excellent and prompt. The vegetarian curry, rice and peas, coleslaw and plaintain was great and plentiful. My friends who eat meat were complimenting the chef about the Jerk Chicken and Fish dishes. The desert table, cakes and pastries were excellent also. To be recommended.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dookies…authentic and professional

I attended a wedding catered by Dookies a few days ago.
The food was served family style. The food was delicious, the service was impeccable.
Everyone I spoke to commented about how much they enjoyed the food.
I would recommend Dookies to anyone wanting authentic caribbean food served in a professional manner. I will certainly be using them for any future family celebration events.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delicious

Experienced Dookie’s at a recent wedding and it was fantastic. The canapés were delicious and so was the main meal. The jerk chicken was really well seasoned and not dry at all. The service was also wonderful, all the wait staff were friendly and helpful.

I’m looking forward to eating here again.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent wedding catering!

Dookies provided the catering for my son & daughter in law's wedding. From the canapes during the cocktail hour to the wedding breakfast & the evening food the food provided was excellent. Our guests loved the canapes and the servers did a great job of unobrusively serving as guests were mingling. The venue was large with guests inside and outside in the grounds and the servers dealt with this and covered the various areas well. I had lots of comments from guests on how good the food was and everyone loved the family service. The coordination of the servers for the family was excellent bringing all of the dishes to each table at the same time. We had so many positive comments from guests about the chicken and how good it was. We wanted our guests to feel taken care of, good food is a big part of that and Dookies delivered on this element of the day for us. A huge thank you to the whole team.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We hired Dookies Grill for our wedding…

We hired Dookies Grill for our wedding breakfast and evening food. I had a lot of communication with Sean during the stressful months before the wedding, he was always patient, constructive and accommodating. The communication from the Dookies team helped the day run smoothly.

The food throughout the day was excellent, the day was extremely busy but Sean made sure that we were served some of the amazing canapés before our guests ate them all. The family style table sharing worked really well and our guests really enjoyed the experience. Our family and friends kept coming to both of us to compliment the food.

Sean, Sadie, Maz and the team went above and beyond on the day, we appreciate the effort and work of the whole team and would recommend Dookies to anyone.

7 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I gave them 1* for turning up it was…

I gave them 1* for turning up it was chaotic we were given the wrong food which was cold coming straight from the kitchen,and don’t get me started about the whole fish tail head everything at a wedding(this was supposed to be filleted sea bass ?) the starter was a burnt dry crisp I think that was salmon and the desert was an awful mess looked like a failing milk jelly yuk fruit salad was not great it was actually dry and hard how can you get a fruit salad wrong . In my opinion stick to what you know street food is not your forte and you certainly can’t specialise in wedding catering with awful food like that needless to say I’m disappointed and wouldn’t recommend you to anyone getting married

24 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dookies Food Festival

Dookies attended our food festival and we had a great experience with them. Brilliant communication, very friendly, really professional. Everyone loved the food and we'd love to have them back at our next event!

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AWFUL WEDDING SERVICE and after customer service!

Never in a million years did I think I would be writing this poor review for Dookies Grill and is frustrating and disappointing to say the least. Sean contacted us via the website 'Add To Event' for our wedding in August 2024.

He said he could cater for our 116 sit down guests with a fine dine service and what a disappointment! Original 'Taster session' was fine but he oversold and he and the team on our day despite months of communication/planning underdelivered ie Burnt starters, inconsistent portion sizes, changing our menu dramatically without informing us and more! It was embarrassing that both him and his wife/'chef ' Sadie could call that a successful service! Some guests took so long to be served from their colleges ages inexperienced staff and what they finally received was embarrassing! They were happy when our evening caterers were sharing their food spent so long communicating with them for them to not have listened! Would never recommend and Sean's attitude at the end was disgusting...exiting our WhatsApp group without any resolve!! EXPENSIVE for the tiny portion and food that wasn't a fine dining experience! Too much went wrong for me not to respond and we have so many negative guests feedback and photos. The odd thing going wrong is excusable but not the amount that went wrong and the POOR AFTER SERVICE from Sean massively has let him down!

Will NEVER recommend 'Dookies' and especially for sit down meal.

24 de agosto de 2024
Avaliação não solicitada
logotipo da Dookies Caribbean Grill

Resposta da Dookies Caribbean Grill

Hi Rene,

We are sorry to hear from you that you were unsatisfied with the service we provided on your wedding day. We certainly did not expect this after receiving so many written / verbal compliments from your guests, family members, venue manager, wedding suppliers who ate the meal on the day, (even a hug from your mum after the meal was eaten!), after the event. But we pride ourselves on always being able to give a 5* service - this is reflected in our online reviews over the last 10 years in catering, we can assure you we take this feedback very seriously.

To give a balanced view here, on our side, we believe at the initial consultation, we were clear that your menu was fine dining, and although we have catered at several weddings over the years we are not a fine dining caterer (we do not advertise or represent ourselves as such) . But we offered to help as you recounted that you also had a bad experience previously with other caterers who were rude , expensive and substandard. We then provided a tasting session to receive your critique.Once we had your feedback, for the last 8 months, we attempted to support you, (many times over and above our standard services), including

- Spending time with you on multiple phone calls, face to face visits helping to walk you through the process and support you leading up to it.
- Purchasing and Providing you with our own glass dispensers for the drinks you were planning to serve to your guests at our own cost.
- Purchasing water containers for you for your drinks to use at our own cost
- Providing you with a whatsapp group to allow you to share ideas, comments for the entire 8 months of planning at no cost.
- Despite our reservations on limited serving time, delivering your requested 3 course menu to more than 100 people in 1.5 hours to help fit in with the rest of the schedule despite being given at least 45 mins less than a recommended serving time for a 3 course menu.
- We also added 2 other waiting staff FOC (12 staff in total) to help deliver to that tight schedule and Increased the length of hours for our porter to ensure the kitchen was clear for your new caterer who was joining at 8pm (within 1 hour of service)

On the day we served every single guest 3 courses, exactly within the time you requested (verified by the wedding planner) and almost every single plate was empty whilst we cleared the food. Based on this and that we did not receive any complaints to that effect during service, I would like to believe largely people enjoyed the food and perhaps only a small sample size did not. You also mentioned that the guests mainly enjoyed the second caterer who provided a hearty buffet. I think perhaps this played a part in the unsatisfactory meal from some guests who preferred that style of hearty food better. It was very different from the miniature, fine dining options that we were requested to serve.

However, in summary, we again apologise that you were unhappy with our services, we made every effort to provide exactly what you wanted. That said, on our side, as a gesture of goodwill we would like to offer you and your groom Tyrone a 10% refund. This comes at significant expense to us and further exceeds the original budget, but we believe that if it gives you and your partner some type of relief and peace for you to move on from this and be able to enjoy your marriage then it is worth it. I will also share this in an email.

Best regards
Sean

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