Door2Door Student Storage Avaliações 

65
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The services provided by this team is just incredible. They provide in-time service with transparency & i have used it couple of times and I will go back to them again. Thank you team for ur service... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time a... Ver mais

Avaliado com 1 de um total de 5 estrelas

They have awful customer service, extremely negligent, and charge you even after you’ve already paid. Upon re delivery my crockery came back broken and one of my boxes looked like it had been opened a... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolutely rubbish. Split my 11 items into several shipping numbers (which some have the same number) which caused DHL delays and hard to track my items. It took more than a month to have 10 items bac... Ver mais

Detalhes da empresa

  1. Depósito

Escrito pela empresa

We make Student Storage simple. No hidden charges. Our prices include everything. Great service.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

65 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(65)

5 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Super simple and easy process!

Process to sort out delivery is super easy and delivery people are very helpful and kind. Only small criticism would be I would have liked a confirmation email after I submitted the redelivery form. Overall, great experience and will definitely be using door2soor again!

25 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you for your lovely review Safa! We appreciate your feedback!!

Avaliado com 5 de um total de 5 estrelas

Excellent service and friendly staff

Hassle free and quick responses to emails, the people who picked up and delivered my stored items were very nice aswell. Will definitely use again if I need to make use of a storage service

26 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you for your kind words! We hope to see you next year!

Avaliado com 5 de um total de 5 estrelas

No hidden fees, friendly staff

No hidden fees, trustable and friendly people. Email response is fast, polite. The whole process is clear and easily understandable, drivers will call you before they arrive (which is very good).

25 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you for taking time out of your day to leave such a lovely review, we really appreciate it!!!

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff and perfect service.I can strongly recommend Door2Door Student Storage.

22 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you for such a lovely review!

Avaliado com 5 de um total de 5 estrelas

Pickup and delivery went smoothly

Pickup and delivery went smoothly. Excellent professional service reasonably priced!

20 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you so much for your kind words! We hope to see you again next year?! - Richard & Emma

Avaliado com 5 de um total de 5 estrelas

Excellent service- Amazing staff

Door2doorstudentstorage is the best storage company all over the world. Very professional, organised, reliable and above all extremely helpful all the staff especially Naomi. From the first moment Naomi answered all my questions and responded to all my emails immediately. I am very impressed with her immediate replies and how she helped me solve the issue of storing my sons items during summer. The service was excellent starting from the ordering of boxes delivering, collecting and the final re delivery. No stress no worries. Thank you.

20 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Hello Christia! Thank you so much for the review, it made my day! I am so glad you were happy with our service. I hope you have a lovely year!! - Naomi

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Five-star company!

My packing materials were delivered in no time. The team was very helpful in answering my questions. Richard and Emma collected my items and delivered them on time and in good condition. I would definitely recommend Door2Door Student Storage to every university student.

Great service and an affordable cost.

19 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

We really appreciate these comments! We hope you have a great start to your new school year and we hope we can help you in the future! - Richard & Emma

Avaliado com 1 de um total de 5 estrelas

Damaged rice cooker

Hello, I am very disappointed with your service. My rice cooker got damaged after storing in your place. I don’t know what you did to my rice cooker. But this is unacceptable.

19 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Hello
.
Thank you for your message and so sorry to hear about this.
.
We always recommend that customers wrap any fragile items with lots of bubble wrap and to then pack their items into a strong cardboard box.
.
As you requested we sent you one of our strong cardboard boxes so that your items would be protected during the collection, storage and re delivery process.
.
Unfortunately you did not use the box and it arrived with us without any protection whatsoever.
.
I can see you have let us know that your rice cooker has been damaged and that we have asked for some photo's to show the damage so we can investigate this for you.
.
They are currently investigating this matter and we will look into this so we can get it resolved for you.
.
Kind Regards

Door2Door Student Storage

Avaliado com 5 de um total de 5 estrelas

Good service

Good experience overall. The staff are very responsible with collection and redelivery of my boxes. Most of the things are fine and stored well.

11 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you for your kind words Kathy!!

Avaliado com 5 de um total de 5 estrelas

Amazing team and delivery!

The team is super friendly, and very good at communicating with you. They did a tremendous job with both the collection and re-delivery of my boxes.

18 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you so much for your kind words Gina!

Avaliado com 5 de um total de 5 estrelas

Perfect Service - On Time And Friendly Driver

After seeing so many positive reviews for Door2Door Student Storage, I decided to try it; honestly, it was one of my best decisions.

I was informed well in advance about the collection time and to make things even better, my timeslot was later updated to an earlier one on collection day!

The driver (Joshua) was really friendly, and he ensured my boxes were efficiently collected.

Would definitely recommend it to others!

25 de maio de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Your comments have put a smile on our faces! We are so glad you enjoyed our service - we hope to see you again next year!

Avaliado com 5 de um total de 5 estrelas

Good services

Quick email replies
Good services
They helped me to move my boxes upstairs to my room which is really helpful.

14 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

We are so happy you enjoyed our services! We hope you have an amazing start to your new school year and hope to see you again next year!

Avaliado com 5 de um total de 5 estrelas

Bath delivery

I live in Bath and the two girls who delivered my boxes were very friendly and brought the boxes all the way up the stairs to my flat with big smiles! Boxes were not damaged whatsoever during their 4 months of storage. Very pleased with this experience, I will use door2door storage again!

14 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you so much for your lovely comment! You were a pleasure to work with and we hope to see you again next year! - Isobel, Tilly and Courteney Bath Team

Avaliado com 5 de um total de 5 estrelas

Outstanding and supporting company

Outstanding and supporting company , my mum and I have been overwhelmed with there kindness and support ,we have been informed every step of the way with times , pickups, drop offs just amazing Thankyou so much door2door, wish we knew about your company last year , as most of my stuff was shared between family members as everyone was short of storage and some things I even had to just chuck out,Thankyou so much jemma and Daniella (Jemma’s mum )

26 de agosto de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you so much for your kind words!! You have been wonderful to work with and we hope we can store your items in the future! We hope that you have a lovely start to your new school year - Richard & Emma Southampton Team

Avaliado com 5 de um total de 5 estrelas

Great stuff

Very nice people who helped me get a lot of my luggage from my house and get it to my new apartment! The price is really good and communication with them is very easy. All my luggage looked very good and I am very happy with the service

11 de setembro de 2023
Avaliação não solicitada
logotipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you for your comment Ada - we appreciate your kind words and we will pass this on to our team! We hope you settle in quickly into your new apartment!

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