Ordered Xmas gift on the 7th of Dec - checked delivery time and it would be here before Xmas. Tracking seemed to work up until the 20th of December. Edit: they did respond via email and trust pilot... Ver mais
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Ordered Xmas gift on the 7th of Dec - checked delivery time and it would be here before Xmas. Tracking seemed to work up until the 20th of December. Edit: they did respond via email and trust pilot... Ver mais
A empresa respondeu
I’ve been scammed on a small scale by on line retailers before but this company is 100% legit. Their customer service was superior to most and the product came exactly as designed. Additionally, our d... Ver mais
A empresa respondeu
Dope Neons is a wonderful site to get exactly what you want! The customer service is awesome and their response time is immediate. I had a terrible time keeping from getting myself something, when I w... Ver mais
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Thrilled with my purchase although it came late for Christmas present for hubbie due to pandemic. Quality first class looks much more expensive than it was Service excellent when I emailed to fin... Ver mais
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Escrito pela empresa
Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Ordered my personal sign, large, got delivery in 3 weeks, packaged well, however not impressed as the power lead is on the top left corner of the sign and is short so no good for my Bar, also I ordered a large sign thinking that was what I was getting but it was small 300mm wide for nearly £70, when looking at it closely it was 2 pieces of glass that you can prize apart easily, so not well made, the worse bit like I said is the very short electrical lead which starts at the top left of the sign so looks un sightly for 1 and unless you happen to have electric very close you will not be putting the sign where you want it.
In Reply to Ashley's reply, I did not order a small sign, if the small sign cost is £70 then I feel it is poor value for money, as for you saying we can purchase longer leads, why should that be an option for the price we pay, the sign should have a long enough lead to start with.
You've not mentioned the lead starting at the top so you clearly do not think that is a design issue, and you did not mention why there is 2 pieces of perspects that you can easily prize apart.
I also did not like the fact you have no telephone number to contact which makes me believe you are not a UK based business. We all need a phone number for a contact most if not all businesses I deal with have an easy contact number to call for orders and enquiries which would help solve a lot of the issues here before a sale goes ahead.

Resposta de Dope Neons
Well what can I day a perfect prezzie for my dj friend she loves it I would recommend getting one of these anyday it lights up the room

Resposta de Dope Neons
I ordered a supersized sign as a Birthday present , I was well impressed with sign as was the recipient 😃
Can’t fault service from start to finish awesome 👏 👍🤟

Resposta de Dope Neons
We purchased one if their signs for our rv while camping
It is totally awesome and got alot of attention
We hung it in a window for the whole world to see
We absolutely love it

Resposta de Dope Neons
Sign was bought as a leaving gift for a drummer retiring. Ordering and personalisation was really easy, delivery was quick and product looks brilliant! Thank you Dope Neon.

Resposta de Dope Neons
Awesome love it!
Thank you dope neons
Highly recommend this company

Resposta de Dope Neons
Ordering from dopeneons was really easy.
The delivery was quick and my sign came well packaged and I’m perfect condition.
I totally love it and can’t wait to see it hanging up in my garden Bar.
Would definitely recommend this sign company.

Resposta de Dope Neons
Issue with sign when it arrived - it did get resolved through customer service - very much appreciated.
Thanks to Ashley from Dope Neons for helping me !

Resposta de Dope Neons
I have nothing but praise for this company. The finished sign was everything they promised and more. It arrived quite quickly, I was expecting it to take longer. A few of my friends like it so much that I'm sure they will be buying one for themselves.

Resposta de Dope Neons
Bought this sign over the moon with it. It is bright and clear well made causes alot of interest with our fellow caravaners.

Resposta de Dope Neons
Brilliant experience really good quality and brilliant tracking as well

Resposta de Dope Neons
International company do orders take time as they seem to come from China. I was disappointed as it was not obvious on their lead times when I ordered, but their customer service team have been really good, responsive and supportive. Item ordered for my 8 year old nephew, who is a budding drummer and will be a legend, so the sign was a fantastic idea and was personalised for him. Unfortunately it did not work on arrival to him, but again the customer service team (Ashley and Rose) have been quick to respond and support. Rose asked for a quick video to show the fault (my brother thinks it may be the switch). Within 24 hours I had an email, and though without comment personally, it states a new order at zero charge. I have asked them if they want me to have the defective item sent to them and happy to do so. These things happen and their service alleviates any previous issue I had on lead times and receiving. I’ll wait and track my order, and fingers crossed. Though my nephew was disappointed, he really looks forward to his item. I would definitely order again, and am aware on lead times better now. Fantastic idea and company as service teams are so important to the experience.

Resposta de Dope Neons
Sign arrived, at last, really nice when set up and illuminated. Chose this company because of its U.K. trading address and hoped it would come by a certain date but tracking info started stating ‘customs’ ‘destination airport’ and was ‘in transit’ for ages. Turns out, surprise, it’s coming from China! So if you need the sign quicker than about a month, beware.

Resposta de Dope Neons
Ordered on the 19th of January and received on the 26th of February, I was expecting an elegant product as it seems to be advertised on the website but I've received a plastic sign that arrived from China 🤥
I opened before work to check the product was working... it was.
Gave the present to my friend and set it up for him but the wiring is clearly very poor and only lights up at certain angles 😓
Have requested a replacement but I've little faith that this product will last for more than a few weeks.

Resposta de Dope Neons
I was a little sceptical but ordered for my fun pub in my garden...WOW and OMG I was amazed when it arrived you get the chain to hang and enough power cable... I put it up straight away and it's unbelievably amazing all that have visited remark how great it is I would definitely recommend as it just finishes off what most have worked hard to accomplish... Great service great packaging and above all else a great sign... Thank you

Resposta de Dope Neons
Ordered a sign from dope neon s and was very impressed with the outcome
It has been made very well and the communication through delivery process was superb
Will
Definitely buy off of these guys again

Resposta de Dope Neons
Brilliant just brilliant Company cannot fault them at all.Purchased one sign it looked so good I purchased a second one two months later.Very well made.My Cocktail two colour sign perfect to use when I have Cocktail party's.They make so many sign's it's so hard to pick one.Just one more thing to add,keep up the good work.
Paul Coyne.

Resposta de Dope Neons
My husband loved his sign, that I got him for xmas to go into his man cave. It looks very professional. I was always kept up to date with tracking, it was on time. Colours are great, and when lit up it looks spectacular, prices are fair, definitely will use again and recommend to everybody. Absolutely brilliant. Thank you

Resposta de Dope Neons
I ordered a personilsed sign for my campervan. With me and partners name on it. Waited almost 2 weeks and have just opened it to find an Absolut vodka sign. Carefully checked before packing you state. Think that was a lie don't you. Genuinely disappointed with you guys. And now a sign that is absolutely useless to me. Cheers
Shout out to Ashley and the rest of the team.. Corrected the mistake and that's all you can ask when it comes to customer service. Spot on and very happy.. Cheers guys

Resposta de Dope Neons
This sign is amazing!! I love the colour and how bright it is. Excellent job, thank you so much!

Resposta de Dope Neons
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