As a single mum it’s hard making money in between school runs. As someone who likes planning their own workload, walking and being outside this is a good solution.
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Veja o que dizem as avaliações
I recently used DOR-2-DOR Crewe for the design, printing and distribution of my business leaflets, and I couldn't be happier with the service. From start to finish, Kaymen professional, friendly... Ver mais
A empresa respondeu
I am currently using this company for the distribution of 10,000 flyers, so this review reflects my experience so far. It has now been almost three weeks, and I have had to chase updates myself due to... Ver mais
A empresa respondeu
I run a small window cleaning round and I had dor2dor distribute 20,000 leaflets for me in my local town and surrounding areas. I spent just over £1300 all in and this campaign added over £5400 t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
DOR-2-DOR offers you a genuine and reliable Leaflet Distribution service. We also supply a full range of printing products as well as a top-quality design service to meet all your needs.
Informações de contato
2 Place Farm, AL4 8SB, St Albans, Reino Unido
- 0800 009 6959
- info@dor2dor.com
- dor2dor.co.uk
4,0
Muito Bom
242 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Hatfield Town Council had 17,000 copies…
Hatfield Town Council had 17,000 copies of its 2024 Annual Report printed with Dor-2-Dor, with nearly 16,000 of them delivered by the team to addresses within our parish. The whole process was smooth, easy to arrange, and eased the pressure of arranging print, collection, and delivery separately ourselves, as we had done in previous years.
We were incredibly satisfied with the process and we are already arranging to print and deliver future projects with Dor-2-Dor.
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Excellent to Work With Hatfield Town Council
Thank you so much for your fantastic 5-star review. We are delighted that Hatfield Town Council chose Dor-2-Dor for the printing and delivery of your 2024 Annual Report.
Managing 17,000 copies, including the delivery of nearly 16,000 to addresses within your parish, is a significant undertaking. We are thrilled to hear that the **whole process was smooth and easy to arrange**, and that we were able to **ease the pressure** of managing the print and delivery logistics for your team.
Our goal is to provide a seamless, integrated service that simplifies the process for our clients, especially local authorities. We are very proud to have met your expectations and are excited that you are already arranging future projects with us.
We look forward to continuing our successful partnership!
Want to be in expert Hands!
I’ve had the pleasure of working with Carol and Martin from Dor-2-Dor Romford on several occasions, and each experience has been nothing short of exceptional. Their openness, thoughtful suggestions, and genuine willingness to support have made a meaningful impact on both me and my business. They bring a refreshing blend of reliability, honesty, and local insight that’s increasingly rare to find.
If you’re seeking a trustworthy, community-focused service that truly delivers, I wholeheartedly recommend reaching out to them. You’ll be in excellent hands.
19 de junho de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Thrilled to Receive Your 5-Star Review for Carol & Martin DOR-2-DOR ilford
Thank you so much for your incredibly kind words about Carol and Martin at Dor-2-Dor Ilford. We are absolutely thrilled to hear that your experiences with them have been exceptional.
We are proud of Carol and Martin's dedication to providing reliable, honest, and community-focused service. Their expertise and personalized approach are exactly what we strive for, and it’s wonderful to know their thoughtful suggestions have made such a positive impact on your business.
Your recommendation means a great deal to us. We are committed to ensuring all our clients feel they are in expert hands, and your review confirms we are meeting that goal.
We look forward to continuing our successful partnership with you!
I placed an order for 5,000 ( Ilford…
I placed an order for 5,000 ( Ilford agency) calls but did not receive a single call. I’m not even sure if the job was actually done. Unfortunately, my experience with Dor2Dor was very disappointing. Running a business is already a big responsibility, and you need a genuine agency you can trust to support your marketing efforts. I would not use their services again and would advise others to be very careful when considering them.
16 de junho de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Addressing Your Concerns Regarding Your Ilford Campaign
Thank you for your feedback. We are sorry to hear about your disappointing experience with your 5,000-leaflet campaign in Ilford, and we understand your frustration at not receiving any response.
We take your concerns seriously, especially your suspicion that the leaflets were not delivered. Our franchisees for Ilford, Martin and Carol, have been operating for many years and follow strict operational procedures, including **GPS tracking** for every delivery round. This tracking provides verifiable proof that the distribution was completed.
However, we understand that a lack of response can be concerning. When a campaign doesn't yield the expected results, there are several common factors that can influence performance, such as **leaflet design**, **timing**, and the **demand for the service**. While we are confident in the delivery process, we recognize that 5,000 leaflets may be considered a sample size, and campaign success often depends on multiple variables beyond just distribution.
We would like to review the details of your campaign and the GPS data for your specific area to address your concerns directly.
Please contact me personally at jeff@dor2dor.com. We value your feedback and are committed to ensuring the integrity of our service.
Nice guy
Nice guy, but I can't give a 5 star because 10,000 were distributed and I didn't get one call or email. Maybe because mine was unusual. Its a GPS service and that tells you the streets (i'm still waiting to hear what mine were), but doesn't guarantee the actual posting through the boxes occured. I'd go for the Post Office service next time where all the leaflets gets delivered with normal mail - the drawback is that it is a greater cost, but not great enough to be dismissed by a company.
10 de maio de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Hi thank you for your feedback could you please let me know which of our franchised offices you were dealing with. please email me jeff@dor2dor.com we can then investigate for you.
Brilliant service
Brilliant service. I needed a service that would get to ALL of the properties where physically possible. I am satisfied the team did all they could to achieve this.
Parish Clerk.
15 de maio de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Thank You for Your 5-Star Review!
We are delighted to receive your positive feedback and appreciate you taking the time to leave a review.
We understand the importance of reliable delivery to every possible property, especially for a Parish Clerk. We are thrilled to hear that you are satisfied with the effort our team put into achieving this thorough coverage.
At Dor-2-Dor, we are committed to providing an efficient and comprehensive service, and your review confirms we are meeting those goals.
We look forward to serving you again in the future!
Very efficient
The delivery was very efficient and the customer service was excellent. Will definitely use again.
15 de abril de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
That's brilliant! We're thrilled to hear you found our delivery efficient and experienced excellent customer service. It means a lot to us that you'll be using DOR-2-DOR again. Thanks so much for the 5-star review!
Provided regular updates on delivery…
Provided regular updates on delivery areas.
1 de maio de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
We're so pleased you appreciated the regular updates on your delivery areas. Keeping our clients informed is a top priority for us at DOR-2-DOR. Thanks for the 5-star review!
Customer service excellent but problems during distribution and printing
Customer service excellent. Distributor very pleasant and kept me updated. Usually there is a minimum distribution of 5000 but the company agreed to distribute 1000 for me in a very rural area. Printing good quality.
However,
1. The printing numbers were short so that delayed the distribution. Although the company did print more over and above the initial numbers and delivered them the next day.
2. Despite clear instructions not to leave pushed into gates or doors if a postbox couldn’t be found, I did have reports that flyers were on the floor. Not a good impression when you’re campaigning for election
3. I understood from residents that door2door advertising was also distributed with my flyer. This wasn’t agreed with me so I have essentially paid for advertising for the company which I’m not impressed with and could actually be illegal.
22 de abril de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Hi Max, thank you for your review. We are sorry to read of your problems and would like to make good on the situation. We have requested more information via TrustPilot. We need your location and the Local Franchisee you were dealing with so that we can investigate on your behalf. Please email us customerservices@dor2dor.com or call head office on 01582460977
I had a dispute with dor2dor and it now…
I had a dispute with dor2dor and it now has been sorted, so thanks dor2dor.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da DOR-2-DOR
That's fantastic news, Philip! We're so glad to hear that the dispute has been resolved to your satisfaction. Thank you for taking the time to update your review and for acknowledging our efforts in reaching a positive outcome. We truly appreciate your business and are committed to ensuring a smooth and positive experience for all our customers. If you need anything further, please don't hesitate to reach out. Jeff Founder DOR-2-DOR
Excellent service recommended
Excellent service recommended
5 de março de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks, Husein for your 5-star review. Your local franchisee will always endeavour to provide the best service. Jeff Frankling DOR-2-DOR HQ
Excellent service in creating my 2…
Excellent service in creating my 2 retractable banners - even help with the artwork and layout. Professional and efficient, will be ordering more materials
8 de abril de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks Paul for your 5-star review. Your local franchisee will always endeavour to provide the best service. Jeff Frankling DOR-2-DOR HQ
Every body was really helpful from the…
Every body was really helpful from the intial contact to receiving the updates of our leaflets being delivered. I am sure we will use this service in the future again.
3 de março de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks Caroline for your review. Your local franchisee will always endeavour to provide the best service. Hopefully we will get 5-stars next time. Jeff Frankling DOR-2-DOR HQ
Professional Service, friendly team
We have used Dor-2-Dor for our leaflet distribution across St.Albans and Berkhamsted, and we have always had a great experience. The team are very helpful and friendly. We will be sure to use them again.
11 de abril de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks Joe for your 5-Star review, at the Harpenden HQ where we created the franchise business model we are always pleased to hear that our fully GPS tracked leaflet distribution system is working well is producing the best possible results. Jeff Frankling (Founder)
Lynn and Vanessa are always helpful
Lynn and Vanessa are always helpful, and work with us to get our magazines delivered on time.
11 de abril de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks Wendy for your 5-Star review, at the Harpenden HQ where we created the franchise business model we are always pleased to hear that our fully GPS tracked leaflet distribution system is working well is producing the best possible results. Jeff, DOR-2-DOR HQ, now based in Wheathampstead.
Unreliable and Unresponsive
I used the Stourbridge branch for a leaflet drop and received no tracking information or confirmation that the delivery took place. I followed up by email a few days later to request additional deliveries, but never received a response. I have tried calling but the phone is either turned off or goes unanswered. Poor communication and disappointing service overall.
13 de abril de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Dear Charlotte, that certainly doesn't sound like the five-star experience we aim to provide! We are so sorry to hear about the lack of tracking information and the difficulty you've had getting in touch with our Stourbridge branch regarding your leaflet drop. This is not the level of service we want for our customers, and we understand your disappointment.
We are currently in communication with Richard Rowlands our franchisee at the Stourbridge office and we are endeavouring to ensure that your issue is resolved to your satisfaction. Vanessa DOR-2-DOR HQ
Reliable and trustworthy Service
I have been working with DOR-2-DOR Basildon for over 5 years now and I find them very reliable and trustworthy. George in particular takes time to discuss a plan for distribution and provides regular weekly reports. I would recommend the use of the service as we continue to use them. Thanks for you support.
24 de março de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Hi Yemi, Many thanks for your 5 star review. We look forward to working with you again.
Okay in the end
I hired Dor-2-Dor (Basildon & Southend) for a leaflet distribution service (5,000 leaflets) in August 2024, paying £360 in advance. Over five months later, the service remains incomplete, and the company has ignored my formal complaints.
🚨 Major Issues:
Only 3,750 leaflets were confirmed as delivered.
750 leaflets have been "pending with staff" since September 2024, with no explanation.
500 leaflets are completely unaccounted for, and they refuse to provide proof of delivery (despite advertising GPS tracking).
They stopped responding after acknowledging my complaint in January 2025.
Despite multiple emails requesting updates and proof of service, they have failed to resolve the issue. I have since had to report them to Trading Standards and attempt a chargeback through my bank.
❌ Avoid this company if you want reliable leaflet distribution! Their failure to fulfil their contract, lack of transparency, and refusal to engage with complaints suggest they are not operating in good faith.
✅ Update:
Since my original review, Dor-2-Dor has been back in touch and offered to print and distribute 3,000 leaflets free of charge to make up for the previous issues. I’ve now received returned leaflets, which indicates this round of distribution has been completed.
6 de agosto de 2024
Avaliação não solicitada
Resposta da DOR-2-DOR
Dear Sam, we are sorry to hear about your experience we are investigating this with our Basildon & Southend franchisee and the office there will be in touch with you shortly.
Friendly & Efficient
We have worked with Dor-to-Dor for over a year now and we find them friendly and efficient. Our leaflets go out on time and this has help raise our profile locally.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks for your 5 star review, we look forward to continuing to supply you our 5 star service.
Get out and exercise
It is a great way of getting out and exercising and also getting paid for doing it. Usually you can miss the bad weather as you have the whole week to complete the routes.
Very helpful people in the office as some of the routes can be confusing.
If you want to be paid to exercise then this is a great option.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks, Peter it's great to have you as one of our valued and loyal Post-People™
Great service
Rothamsted Enterprises use Dor2Dor regularly for our leaflet drops in the Harpenden area. They are efficient, giving regular updates, and the phones start ringing when the leaflet drops happen!
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da DOR-2-DOR
Many thanks Jude, your 5 Star review and comments are much appreciated.
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