Comme des Garçons Avaliações 

WORST CUSTOMER SERVICE EVER! I returned an item 14 days ago and I had to chase them to get my money back! Initially, I just wanted to change the size of a t-shirt but ended up disgusted by their poor management.

I am appalled with the lack of communication by Dover Street Market. I have contacted them 5 times in the last week asking where my shoes are. I didn't even get an apology or the delay. It says they will be shipped within 1-2 working days - it has now been 9 working days. since I parted with my £100.

I work for an award winning online company myself who strive for the best customer service. The 'service' I have received from Dover Street, well.. its not service. I have now called Dover Street Market twice and both times, only received an apology from one of the people I spoke to. They both promised to call me back and on both occasions - NO CALL BACK, I was clearly forgotten about.

I have also e-mailed them 3 times the first 2 times being polite, my third time, putting my foot down, and only once I got a response on the first e-mail saying 'they're busy right now, and not ONCE in that e-mail was an apology.'

As the French reviewing below says, that they have paid for their shoes and have NEVER heard from them, its pretty shocking.

This is my first and last time using Dover Street Market for anything, and I won't be recommending them to any of my friends who often visit the website.

I will be expecting some compensation from this, and I don't just mean the £5 I paid for in 'shipping and handling' when they've clearly not been shipped or handled in the last 9 days.