Dpf Medic Avaliações 

158
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Paid £295 for 40 minutes of attendance at my house just to tell me that the df sensor needed to be replaced by a Garage. Could have got away with with a20 minute drive up the motorway or adding Redd... Ver mais

Avaliado com 5 de um total de 5 estrelas

Matt, certainly knows these filters, cleaned the filter and took the car out of limp mode. Will still not rev much above 4k, however would not exceed 1k5 when he started, but explained that this was a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought my car about 6 mths ago second hand and started having some issues after a month regarding the DPD filter . Long story short ,took it to a competitor(Halfords) who crashed me for a dpf flush an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I contacted Dpf medic this morning about my car and when asked if I could get assistance asap they came out and fixed it all within 2 hours! Matt is very experienced and is good at his job and has ta... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

DPF Medic Ltd is a specialist emissions diagnostics and repair company, providing professional Diesel Particulate Filter (DPF) cleaning and comprehensive emission-related fault solutions for cars, vans, and light commercial vehicles. We focus on identifying and resolving the root cause of DPF and emissions issues rather than offering temporary fixes. Our services include DPF cleaning, forced and diagnostic regenerations, DPF removal and off-vehicle cleaning, and fault finding for related components such as EGR valves, DPF pressure sensors, temperature sensors, AdBlue systems, and exhaust emission control faults. Using advanced diagnostic equipment and proven cleaning methods, we help restore vehicle performance, improve fuel efficiency, and prevent unnecessary part replacements. Our approach is transparent and honest customers are fully advised on the condition of their vehicle and the most effective solution before any work is carried out. At DPF Medic Ltd, we work with both private vehicle owners and trade customers, delivering reliable results, clear communication, and high standards of workmanship. Whether a vehicle is in limp mode, displaying warning lights, or failing to regenerate correctly, our goal is to get it back on the road efficiently and safely. We pride ourselves on professionalism, technical expertise, and customer satisfaction.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

158 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 30% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(158)

56 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I can’t stress enough how helpful DPF…

I can’t stress enough how helpful DPF Medic was when my dpf needed cleaning. They arrived on time, were courteous, and fixed the issue quickly. The price was also much lower than I expected. Thanks, DPF Medic!

14 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

When my dpf acted up

When my dpf acted up, I was dreading the cost of repairs. DPF Medic offered a mobile service that came to me and fixed the issue for a fraction of the cost. Professional and efficient, they got my car running smoothly again. 👌

12 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DPF Medic was fantastic when my car…

DPF Medic was fantastic when my car went into limp mode due to dpf problems. They were here within a few hours and got everything sorted out promptly. My car is running perfectly now, thanks to their expert service.

11 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DPF Medics came to my rescue.

Just had a dpf and carbon clean done on my volkswagen golf tdi, 10/10 experience with the company and they were very knowledgeable on what they were doing with me car. Defo would use them again. Very professional from start to finish.

1 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WORST DPF COMAPANY DONT USE, SCAM, scam DPF CLEAN

Called for a Dpf clean and the kind gentleman over the phone gave me an appointment however when they came over the guy just talking nonstop trying to crack funny jokes when he’s not funny just a pain in the a**, told me my car was a milfs car when it’s not, talking about his kid half the time and didn’t do any work looked my dpf and walked away without no work just spoke to me and left I paid a deposit of £120 dodgy people don’t do card machine and insist on bank transfer. Diagnostics was included he didn’t even run diagnostics and didn’t come back afterwards they didn’t even pick up the phone won’t use this company nobody use it reviews are bad as it is

1 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Completely Incompetent

These guys are just trying to get as much money out of you as possible. One guy says something on the phone about a deposit and takes £120. Then another guy turns up and says it's a call out charge to be added on to a £264 Clean. They didn't even fix the problem, saying it was a faulty sensor and broke my dipstick off. I held £100 back as I wasn't happy at all and i complained about how this company communicated its DEPOSIT/CALL OUT CHARGES. I then get told its a deposit and I received an invoice which clearly points out they owe me £25 and then suddenly the invoice is re sent with the £25 added on. Absolute joke. Avoid them at all costs and stand your ground if they've tried to scam you too! Either they are completely incompetent or they're on the scam. Either way, don't trust them with your car!!

17 de abril de 2024
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Hello Rebecca,

We apologise for any confusion, however we do not charge a call out charge. We take a deposit for the booking which is for all bookings as £120, this amount is then deducted off the main price of the booking which you would have been quoted.

We did mention the invoice sent out to you the first time had been incorrect and issued another with the correct charge.

We are not a scamming company, we aim to help our customers and we do what we have been called out for which is to clean your vehicles DPF, diagnose other faults and advise upon what requires repair in order for your DPF to function properly again.

Kindest Regard,

DPF Medic.

Avaliado com 1 de um total de 5 estrelas

Stay away from this company

Stay away from this company. I should have read Trustpilot reviews before contacting DPF Medic. I have just been coned £264 for a job on my Honda CRV. I trusted them to work on my car in my absence as I was working, the technician lied to my wife that they have cleaned the DPF and all was good. I drove the car for few minutes, the warning light came back on and the engine lost power.
Contacted DPF Medic, asking for the diagnostic report and receipt, but no response from them.
Please avoid this company at all cost.

2 de abril de 2024
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Hello Mukalenga,

We apologise for any misunderstands, however an invoice and diagnostics report had been sent out to you and we advised for replacement of parts on your vehicle and mentioned on the report that if these parts were not replaced you would just have the engine light come back on.

Please understand that we do not con our customers rather we even offered to come out to you for free for a recheck so long as the parts we advised were replaced.

Kindest Regard,

DPF Medic.

Avaliado com 5 de um total de 5 estrelas

Very pleased good service and price.

The mechanic arrived on time and was very pleasant. Explained about the issue and what he was going to do. Got on with the job at hand efficiently and job completed. I was sceptical about some of the reviews and decided to take a chance and was not disappointed. Would definitely recommend based on my experience. they were also very competitive with their pricing. i feel that some of the reveiws may be from competitors.

5 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It’s safe to say you’re in good hands!

It’s safe to say you’re in good hands with these guys! A nightmare bank holiday weekend with hours spent waiting at the side of the motorway for my breakdown service only to be told my dpf needed to be replaced with a suspected cost of around £2000!!! Luckily after a quick google search I found DPF Medic! They took the time to run me through my options (on a bank holiday Monday) and I decided to book in… a few days later a professional chap turned up to diagnose my poorly VW. After a short while he had found a problem with a pressure sensor. Off he went to a local parts store to get what was needed, part fitted, Ecu codes cleared and a DPF clean later and my beloved crafter camper was back to full health and running better than ever! DPF Medic saved me over £1600! Any time I have a problem from now on these guys are my first call!

4 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ignore the negative reviews!

Came out to my ford mondeo which went into limp mode, had a one reader and got the codes which related to the Dpf and sensor. Dpf medic came out promptly and rectified the faults with an on car clean and pressure sensor replacement, now my car drives as it should again, many thanks guys will recommend to everyone I know

3 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers do not use this company.paid…

Scammers do not use this company.paid 300 only for light to come back on.Then stopped answering call.

1 de abril de 2024
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Hello Sharon,

We apologise for any misunderstands, however an invoice and diagnostics report had been sent out to you and we advised for replacement of parts on your vehicle and mentioned on the report that if these parts were not replaced you would just have the engine light come back on.

Please understand that we do not con our customers rather we even offer to come out to you for free for a recheck so long as the parts we advised are replaced.

Kindest Regard,

DPF Medic.

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Rang and paid a £50 deposit to secure an appointment.
Nobody turned up. Tried calling numerous times.
Eventually got through and was offered a slot the following week. Declined the offer and asked for a refund which I'm still waiting for.
Absolute jokers. Simply avoid !!!
Look at the reviews... SHOCKING !!!!

15 de março de 2024
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Hello,

Sorry we do not have any record of this ever happening, please could you provide further details on the booking?

Thanks.

Kindest Regard,

DPF Medic.

Avaliado com 1 de um total de 5 estrelas

DO NOT USE

DO NOT USE! These scoundrels left my Range Rover with a flooded engine. Now they refuse to take calls.

30 de março de 2024
Avaliação não solicitada
logotipo da Dpf Medic

Resposta da Dpf Medic

Hello Paul,


We apologise that you have this problem with your vehicle, however any work carried out by our technicians on any DPF clean will not affect or damage parts of your engine, rather we only focus our chemicals within your DPF system and exhaust.


Kindest Regard,

DPF Medic.

Avaliado com 1 de um total de 5 estrelas

Bad Customer Service

Please read the reviews, all bad! I cancelled these goons within a couple of hours of booking them one late evening, as I sold the car. They had not even confirmed a date or time to attend, but when contacted refused to refund me or communicate. Not good people at all.

29 de março de 2024
Avaliação não solicitada

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