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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered some incompatible bits and instead of just shipping them, Jack took the trouble to phone and ask me if I realised. That has never happened to me with an online order before. They normally ju... Ver mais

Avaliado com 5 de um total de 5 estrelas

How do you replace cast-iron Victorian drainpipes that have rusted through without it looking terrible? You can use PVC equivalents that look pretty close from a few feet away and keep the style of th... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ordered 2 parts for a broken internal rainwater down pipe. The parts arrived within the timescale and were fixed in place the following day. The only issue was that we ordered both parts in grey, but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliant service. We are tricky to access and Jack was brilliant at sorting out an alternative means of delivery. Very happy with our 'heritage' guttering. We've installed new large gutters to cope w... Ver mais

Detalhes da empresa

  1. Fornecedor de Materiais de Construção
  2. Loja de artigos para reforma residencial
  3. Fornecedor de Metal
  4. Fornecedor de produtos de plástico
  5. Indústria de PVC
  6. Distribuidor de aço

Escrito pela empresa

Drainage Central offers a full and comprehensive range of guttering, plumbing and drainage products, including rainwater systems, sewage treatment products and a range of Brett Martin products. We only supply quality assured products from the leading manufacturers and aim to offer the best solutions giving you downloadable installation guides and technical specifications where applicable. Our stocked products are on a 24 hour delivery schedule (See COVID-19 page for current schedule) and our knowledgeable, friendly UK based customer service team are always on hand to help. We have numerous years of experience in drainage, e-commerce and customer service. So for a secure, easy shopping experience please choose Drainage Central – rain through to drain - we’ve got it covered.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This is my drainage place now!

I ordered some incompatible bits and instead of just shipping them, Jack took the trouble to phone and ask me if I realised. That has never happened to me with an online order before. They normally just ship the stuff and, if it is wrong, hope to get a second order for the right part knowing that the postage cost means that it is not worth returning any incorrectly ordered bits. Moreover, he emailed me the recommended sized fittings and sorted everything out to arrive on time for my project. Amazing!

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant! We had a large cast iron order so I did a lot of research and decided on Drainage Central for their price, reputation and my experience communicating with Jack on the phone and via emails. The delivery was on time and the single item broken in transport (not surprising with a large order) was replaced quickly and without a quibble. Thank You.

21 de agosto de 2025
Avaliação não solicitada
logotipo da Drainage Central

Resposta de Drainage Central

Hi,

Thanks for leaving such a positive review.

We constantly monitor prices, and strive to be prompt to phone calls and emails.

Sometimes items do damage in transit and most of the time we can replace without issue, so thank you for your understanding.

Warm Regards,
Drainage Central Team

Avaliado com 1 de um total de 5 estrelas

Expensive slow delivery

Expensive slow delivery, un clear website and not very helpful customer service.

3 de setembro de 2025
logotipo da Drainage Central

Resposta de Drainage Central

Hi,

Thank you for taking the time to leave us a review.

We are sorry you have not had a good experience shopping with us.

All of our lead times are advertised on individual item pages, and it looks like this order was delivered within the advertised lead time.

Our carriage charges are easy to see, displayed at basket before deciding to purchase.

On investigation, our customer service team responded promptly to your request for a return, as it appeared you wanted a black bracket rather than a mill finish bracket which was ordered and delivered.

Once returned the item will be refunded.

Please reach out to us by email if you have any further queries.

Kind Regards,
Drainage Central Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Spent an entire day trying to find a company that would send cast iron sewer pipes via next day, mainly talking to call centres who didn’t understand what I wanted. Found Drainage Central near the end of the day and Jack was excellent. He was the first person to point out I needed a certain type of drain as it would go in concrete, and his quote was far better than most others even without their fast delivery. Before sending the quote, he checked with the foundry that they had the stock in and that next day delivery would work. The pipes all turned up on time, and when we found one had cracked on one end in transit, Jack had it all sorted in 30 minutes.
Perfect service! Knowledgeable, friendly and very responsive.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Drainage Central

Resposta de Drainage Central

Hi,

Thank you for taking the time to leave us such a nice review.

We pride ourselves on product knowledge and we were happy to be able to help on this occasion.

Warm Regards,
Drainage Central Team

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