Excellent service! Josh is a star! Extremely helpful in explain every stage of the solution to our drainage problem. Gave a clear indication of the work involved and the costs. Very personable and f... Ver mais
A empresa respondeu
Unit 12, Joiners Square, Palmerston Street, Hanley, ST1 3EX Stoke on Trent, GB
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Excellent service! Josh is a star! Extremely helpful in explain every stage of the solution to our drainage problem. Gave a clear indication of the work involved and the costs. Very personable and f... Ver mais
A empresa respondeu
Great service from Drain Doctor. The sink wasn't draining properly, I took all the white U-bend pipes off from under the sink and cleaned them all out, but that didn't resolve matters. There was clear... Ver mais
A empresa respondeu
Garth came along with a pal Bank Holiday monday, to sort out a sewage blockage. They responded and carried out necessary works quickly and efficiently. They both gave great customer service were clean... Ver mais
A empresa respondeu
We had a very tricky problem in the end, but Drain Doctor and their fellow contractors did an amazing job. We're so grateful. It would have been 5 stars, but it took many days to escalate our drain pr... Ver mais
A empresa respondeu
Escrito pela empresa
We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance.
Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike.
Unit 12, Joiners Square, Palmerston Street, Hanley, ST1 3EX, Stoke on Trent, Reino Unido

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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
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The two engineers Garv and Katie were brilliant and professional
I felt your quoted price for the works needed to be done, was way more than reasonable, so we now have to get someone else involved

Resposta da Drain Doctor - Stoke
Brilliant folks turned up on time and were extremely pleasant. They found the problem right away and rectified it. Super service.

Resposta da Drain Doctor - Stoke
Katie, very polite and friendly person, great at her job, explained everything what needed to be done and the price before proceeding. Very professional young lady and a credit to the company.

Resposta da Drain Doctor - Stoke
Great service & work from Drain Doctor for my elderly mum.
Good communication from the start & though a part they needed had to be chased we were kept informed throughout.
Special service from Katie & Garth who were patient, friendly & professional - thank you so much.

Resposta da Drain Doctor - Stoke
1st class service Garth was very pleasant and polite friendly and cheerful nothing was to much trouble and job was sorted out in a very short time.

Resposta da Drain Doctor - Stoke
Very professional company (Kate) from Stoke she worked hard to find a solution and explained everything to us, highly recommended

Resposta da Drain Doctor - Stoke
This company is Not available 24/7, 365. Booked to visit Friday pm. Telephoned 3pm on Friday to inform us that no one available until Monday am.

Resposta da Drain Doctor - Stoke
Katie was so helpful start to finish - no ask was to tough - outlining all options. Thanks for the fast response and expertise!

Resposta da Drain Doctor - Stoke
Katie was friendly, efficient and very knowledgeable. Cleared our blocked drains and provided photo evidence of the work carried out. Would highly recommend

Resposta da Drain Doctor - Stoke
Very fast and knowledgeable

Resposta da Drain Doctor - Stoke
Drain Doctor came out to me on the day I rang as an Emergency call out. Katie was excellent, she located the problem within the drain very quickly and told me what my options were to fix the issue. She explained what she was doing and talked me through the process. A big thank you Katie.

Resposta da Drain Doctor - Stoke
Katie was brilliant. Solved the problem and kept me informed, with respect for the property too.

Resposta da Drain Doctor - Stoke
Excellent service. Came out same day, quoted for the problem and would have done same day fix but I pushed out to following day, turned up as planned and did exactly what they said. Both engineers were very nice and explained what they were doing and went through it before they left and left the place tidy. Would definitely use again.

Resposta da Drain Doctor - Stoke
Expert diagnosis and treatment of our smelly drain. Katie the engineer took the time to explain everything and answer our questions in plain language. She advised us about general maintenance of our drains going forward. Highly commended.

Resposta da Drain Doctor - Stoke
Excellent friendly service. Jack and Katie explained fully the options available, pricing, and were extremely professional and respectful of the property and parking. Very thorough service, would highly recommend. An email will follow with the CCTV footage, and results were discussed at time of inspection.

Resposta da Drain Doctor - Stoke
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