Trying to contact a human to discuss double payments going out of my account. Had to speak to AI for over 5 mins and then wait for a call back. Why not speak to a human if the service is so good?
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Veja o que dizem as avaliações
Dont trust this company. Set up a direct debit from my 91 year old mothers account who has dementia. She hasn't got her cheque book or card so believe they have stolen her identity.
I reported my Mother's death to this company in October and was told all operatives on the phone but the receptionist took details and told me I would receive confirmation that her account would be c... Ver mais
Honestly these guys are the cheapest out there! Cancelled my existing plan now saving £56 every year. What's even better is that every year 10% gets deducted off my renewal guaranteed! Fully rec... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With £0 Excess and exceptional Customer Service Drain Protection has Emergency Home Cover Plans to suit all Homeowners and Landlords. With a 24/7 Claims Line & nationwide access to engineers, you can be sure that your home is protected throughout the Year.
Informações de contato
858 Wimbourne Road, BH9 2DS, Bournemouth, Reino Unido
- 08006891862
- info@drainprotectionuk.co.uk
- drainprotectionuk.co.uk
1,5
Muito Ruim
33 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Cheap Cover and did actually come out…
Cheap Cover and did actually come out the same day unlike my previous insurers that kept fobbing me off! Fully recommend to anyone looking to switch and save.
20 de novembro de 2020
Avaliação não solicitada
Boiler repair
Boiler packed up last week. Drain Protection UK sent an engineer and the heating was back on for the winter! Super reasonable monthly price. Truly couldn't ask for better service.
27 de outubro de 2020
Avaliação não solicitada
Fantastic Company would definitely recommend
Fantastic Company would definitely recommend the service is first class and my claims Manager Becky was extremely helpful and the whole process is amazing and quick
22 de outubro de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
Amazing customer service and are very…
Amazing customer service and are very reliable and would recommend to anyone
30 de setembro de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
Excellent service at very fair price
Excellent service at very fair price, will defiantly be using them again
30 de setembro de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
5 star service for an amazing price!
30 de setembro de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
Good Company to work for
9 de maio de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
Cheap for my drains and plumbing
Cheap for my drains and plumbing. Always quick to respond and £0 excess.
17 de abril de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
Cheap and easy to get hold of
Really cheap compared to everywhere else. 10% off every yearly renewal rather than these pesky companies that secretly try to charge more every year!
Best thing to do is to call them directly and they give you a plan in under 45 seconds!
15 de abril de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
Cheapest out there
Honestly these guys are the cheapest out there! Cancelled my existing plan now saving £56 every year.
What's even better is that every year 10% gets deducted off my renewal guaranteed!
Fully reccomend
14 de abril de 2020
Avaliação não solicitada
Resposta da Drainprotectionuk
Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our Drain Protection UK.
Please remember that our Claims Team are available 24/7 to help you with any concerns that you may have.
It is important to us that you are able to access our assistance as soon as you need us
Thank you once again.
Kind Regards,
Drain Protection UK
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