I accidentally ordered to the wrong address (my old one ) by the time I rang the order had left the warehouse,but after a really lovely helpful chat with the lady working customer services she got th... Ver mais
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Veja o que dizem as avaliações
Didn't meet their premium delivery as it arrived later than they said it would. Contacted them about this via email as I paid extra for the delivery and got no response at all. Bottles weren't even wo... Ver mais
I have to use dr browns as no other option with baby having cleft palate he can only use these but im very disappointed in the quality of print on bottles. Baby is 6mth old and already bottle measuri... Ver mais
Great service. Quick and efficient refund on my second order due to me ordering the wrong product. Will continue buying the products. Narrow bottles are more suited to my small baby
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The quality of the products are…
The quality of the products are amazing. I highly recommend
Rgreat products eceived steriliser and bottles plus…
Received steriliser and bottles plus dummy etc,good quality and arrived promptly 😄
Great product
Love, love these bottles. I have 6 grandchildren and they have all been started on these bottles.
I accidentally ordered to the wrong…
I accidentally ordered to the wrong address (my old one ) by the time I rang the order had left the warehouse,but after a really lovely helpful chat with the lady working customer services she got the deliver sent back and to the right address promptly ,so grateful ! My son with a high pallette and who has difficulty latching gets on so well with the dr brown narrow neck bottles
Excellent toothbrush!
My 2 year old loves this product. She asks to do her teeth and spends much longer brushing them than she did with her previous toothbrush. Its well made, hygienic and easy for her to use.
Great service
Great service. Quick and efficient refund on my second order due to me ordering the wrong product. Will continue buying the products. Narrow bottles are more suited to my small baby
I am love dr browns products
I ordered 3 packets of dummies and 1 of…
I ordered 3 packets of dummies and 1 of the packs got switched out and I didn’t even get notified and now I can’t get hold of any one to ask what’s happened and
Easy
Easy, friendly website, reasonable prices and product delivered on time it predicted.
Fast efficient service as delivery was…
Fast efficient service as delivery was before expected
Poor quality measuring guide
I have to use dr browns as no other option with baby having cleft palate he can only use these but im very disappointed in the quality of print on bottles. Baby is 6mth old and already bottle measuring guide has come off in places making it difficult to measure feeds and meaning i have to purchase replacement more frequently than i would have other makes.
Lovely soothers
Item wasnt deliverd dropped on path…
Item wasnt deliverd dropped on path infront of house , supplied you with footage and no response back from emails , extreamly poor , still no product or refund as of yet.
Very reliable service.
I accidently put the wrong delivery address but then I contacted the customer service who instantly replied and amended the address and informed me via email about the updated delivery address. The products of Dr Brown are always reliable and trustworthy. The delivery was on time with the expected product.
Serious Quality and Safety Concern
I recently purchased a Dr. Brown’s bottle Feeding set and was extremely disappointed by the quality of the product.
Out of the 8 teats included in the set, 7 have a clear manufacturing defect. The teat outlet is uneven and has excess silicone material attached. This raises a serious safety concern, as small pieces of silicone could potentially detach during use and pose a choking or ingestion hazard for infants.
What is particularly concerning is that Dr. Brown’s own product instructions warn that small parts which are accidentally inhaled or swallowed may cause serious injury. Unfortunately, the condition of these teats directly contradicts that safety guidance.
I strongly recommend that other parents carefully inspect the teat outlet before use.
I have already reported this issue to Dr. Brown’s customer service, but unfortunately, I have not received any response to date.

Resposta da drbrowns.co.uk
Disgusting customer service Velcro…
Disgusting customer service Velcro broke after 1 week use tried to not refund or solve the problem until i threatened to take my evidence to the police
You suck

Resposta da drbrowns.co.uk
Not worth it, rubbish communication too
Didn't meet their premium delivery as it arrived later than they said it would. Contacted them about this via email as I paid extra for the delivery and got no response at all. Bottles weren't even worth it, my baby ended up being sick drinking from them which he never did with the previous make I was using. Also one leaked all over the bag it was in.
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