The repair to my Air 2S gave it a new life after crashing due to the battery separation during flight. I didn’t think you could repair it for the more than a reasonable price but it flies once aga... Ver mais
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The repair to my Air 2S gave it a new life after crashing due to the battery separation during flight. I didn’t think you could repair it for the more than a reasonable price but it flies once aga... Ver mais
A empresa respondeu
I first bought my DJI Mini 5 Pro from this store. I needed to talk to the staff as I had a hiccup at some point, and it was resolved quickly. Subsequently I ordered an extra battery, and finally retur... Ver mais
A empresa respondeu
I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... Ver mais
From the first time I visited the store front, I was given recommendations and guidance. The first staff member did not feel comfortable, knowing there was someone who could help me better. They didn’... Ver mais
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canadá
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Hey guys !! The best drone repair shop in Canada ! Great support team also!
Thank you !!

Resposta da DrDrone
I purchased the DJI Air 3S, and the product arrived in perfect condition. I’m very satisfied with both the product and the overall service.

Resposta da DrDrone

Resposta da DrDrone
Dr. Drone provided excellent service. I live in the United States and was looking for the DJI Osmo Pocket 4, which was not available here. I contacted Dr. Drone by phone, and they were extremely helpful throughout the process.
I placed my order online, and they shipped it overnight as promised. Dr. Drone did exactly what they said they would do and provided outstanding customer service.
My only issue was with UPS. If you're ordering outside of Canada, I would strongly recommend avoiding UPS for international shipments. UPS failed to deliver my package on time, lost track of it, and ultimately delivered it to the wrong building and address. I was able to recover the package myself, but the experience was frustrating, and I have still not been refunded for the shipping costs.
To be clear, Dr. Drone was excellent. The problem was entirely with UPS and their international delivery service.

Resposta da DrDrone
Great communication and the overall experience to order and get it shipped was seamless

Resposta da DrDrone

Resposta da DrDrone
Quick response I shipped it to them and they fixed my drone and shipped it back within two days. Excellent customer service.

Resposta da DrDrone
I really appreciate the communication and clarity and ease of ordering.

Resposta da DrDrone
I first bought my DJI Mini 5 Pro from this store. I needed to talk to the staff as I had a hiccup at some point, and it was resolved quickly. Subsequently I ordered an extra battery, and finally returning for another battery, a charging hub and the Start RC CPL filter. From this store alone, I was able to stock up on everything I need, have consultation available if needed and just overall given a friendly prompt service.

Resposta da DrDrone
Product was exactly as advertised. For the price of the drone I would have thought it better to ship with a courier not Canada Post, waited a week to arrive.

Resposta da DrDrone
This is the third drone that I have purchased from the doctor, and it is their high level of commitment to the customer that brings me back. I now live in BC but I didn't even consider anyone else. My only complaint is that they use Canada Post surface mail for delivery.

Resposta da DrDrone
The service and information about the product

Resposta da DrDrone
Very happy with the service I recieved. I had done some research on what I wanted and the recommendation matched the product I thought I would buy The gentleman working was friendly and helpful, and generally seemed happy to help me.

Resposta da DrDrone
Drones and drone accessories available in store. Staff are super friendly. Store is nicely set up with demo drones and gear also...Thanks for the DJI hat. All the best Dr Drone

Resposta da DrDrone
I ordered the Mini Pro 5 as a birthday gift for my husband. The service was super quick in receiving it.
He also own the Mini Pro 4, but needed to be sent back to the company for repair. One it was received, within just a few hours I heard back from a service tech and quoted a price for repair. Its honestly the best service we received in a long time. Great job Dr Drone !

Resposta da DrDrone
Great communication about what has to be done and reasonably price. Less then 2 weeks to ship, repair and return.

Resposta da DrDrone

Resposta da DrDrone
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