Driver Hire Nationwide Avaliações 

114
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Phone rang & rang finally answered guy in Bradford was covering chesterfield areas calls took my details nobody rang me back. Obviously ghost jobs or just a rubbish company. Don't understand companies... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

STAY AWAY FROM HERE Terrible hiring agency wanted me to start on the 7th I explained I was busy on the 8th so should start on 11th begging of the next. They told me to start on 7th and have 8th off... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Looks like a scam Wolverhampton address there is a different company there, driver hire DO NOT excist at 4-5 Victoria Square Wolverhampton Phone number goes through to CANNOCK 01543 (not Wol... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I gave worked for Driver hire Stockport for nearly eighteen months after taking my work pension at 55 years old. I regularly work two or three days, Monday to Friday and I they have always found 3.5t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de recrutamento

Escrito pela empresa

Driver Hire is the UK's largest specialist logistics recruiter, established for almost 40 years and with over 100 offices nationwide. We help customers to find great people to join their team, and help our candidates to find great jobs. We offer a wide range of logistics recruitment and training services, including temporary and permanent staff, Driver CPC training, as well as excellent franchise opportunities for potential business owners.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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3,2

Todas as avaliações

(114)

33 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Thank you for your reply to my comments…

Thank you for your reply to my comments following your colleagues recent visit to my premises.
Let me clarify the only issue that was cleared up at the meeting was that there would be no offer of " goodwill "assistance relating to drivers causing an accident as this isn't something your business can retrospectively assist with.
What was offered was rates going forward as we now have a 12t vehicle and not a 7.5 t would be kept as per the rates for the original 7.5t .

As we have a large repair bill [ approx £580 ] owed to our client i had hoped that a goodwill credit on our account to assist with the bill would have been more of use , i would also have pointed out that should a credit have been raised i would have continued to work with your team to ensure that both parties could have worked together in the future , DH would have recovered more than their goodwill credit gesture and my business would havent had to cover all the cost for a repair which could easily have been avoided .But sadly this was turned down as it wasnt standard procedure !

To also clarify my comments relating to additional training .In the 2nd accident where your driver reversed into a clients panel van in the clients yard , i was asked by your colleagues if the vehicle had reverse sensors and cameras to which i replied yes.
I was then asked if we gave additional training [ prior to the driver taking the vehicle out on the road ] ,on the reversing sensors and on board cameras etc to which i said no as when the driver tells our warehouse manager he is comfortable with the vehicle we assume [ clearly wrongly ] that they have no issues.
Now the matter is closed with unfortunately no one " winning " i genuinely have no time to continue these reviews but i simply wanted to point out my comments re training and goodwill gestures.

17 de outubro de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

We are sorry that this issue was not able to be resolved to your satisfaction. As readers will know from our replies to your other reviews, we did engage with you on this matter, including via email and a meeting with senior representatives from Driver Hire. It's not possible to go into further details on this forum.

Avaliado com 1 de um total de 5 estrelas

Following on from my previous 2 reviews…

Following on from my previous 2 reviews regarding Driver Hire i have now had the meeting with the relevant personnel but clearly we cant resolve the issue which is unfortunate.
I wasn't under the impression that despite hiring drivers who i understood were experienced i should also have taken time to not just ensure the drivers were fully aware of the controls of the vehicle [ which we always do] but that we should have also provided training to the driver on the first day of hiring them.
Lesson learned but as we wont be using Driver Hire again it wont be something i will personally need to worry about.
Im sure the reply to my review will come back as always but the bottom line is that due to driving errors my business has been financially penalised with no offer of assistance other than " we can reduce your rates in future " .

15 de outubro de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Thank you for the time you set aside to meet with our local team – a meeting which seemed constructive so it is unfortunate that you’ve posted a further review of this nature.

Your suggestion that the drivers we supply would require additional “training” could be misleading to other readers. Our screening process is among the most rigorous in the business and regular surveys show that in general, customers are very satisfied with the drivers that are supplied. They will be fully “trained” for the assignment that the customer tells us they need to do. Our representatives intended to highlight that a detailed and appropriate induction is as important for any agency workers that you hire as it is for your own staff.

Sadly, with all the best intentions, things can still go wrong and we regret that this happened in your case.

Avaliado com 2 de um total de 5 estrelas

We contacted the office in Exeter in…

We contacted the office in Exeter in regards to using them for a class 2 driver that we needed in our Exeter depot, was told we needed to get registered and this would be emailed over, nothing came after five days so had to call again to remind them to send it and was told it would be sent, a week later still nothing has been sent.

We have now gone with another agency.

2 de setembro de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Peri, thank you for your review and I am sorry that you did not have a positive experience with Driver Hire. It certainly sounds as if a ball was dropped here and this isn't the level of service that we would usually aim to deliver - either for customers or for candidates. We will share your comments with the team in Exeter so that the root cause of the issue can be identified and I am sure they will use your feedback to improve what they do. Meanwhile, if you do require any further support with this case, please email marketing@driverhire.co.uk and we will be happy to investigate further.

Avaliado com 2 de um total de 5 estrelas

Issues

I’ve been with driver hire for a long time using my 7.5t licence.

I recently got my class 1 and 2 and wanted to put them to use. Which seemed to be fine

I let them know that I had been diagnosed with Autism and Sleep Apnea and that I used a CPAP machine to help with my sleep apnea and also, that once in a blue moon, I can have a bad night and feel crap in the morning and am not any use to anyone.

It just so happened that this happened on the first job I’d got from them after passing my test and obviously didn’t know until the morning so had to let them know and no matter how many times I email them and explain the situation, they with don’t get back to me or say say I can’t be trusted or say they’ll get back to me.

3 de junho de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Paul. Thank you for your review and I am very sorry that you are unhappy with your recent experience with Driver Hire. We would like to investigate this further for you, as what you describe doesn't sound like the level of service that we would want for our candidates. Please will you email marketing@driverhire.co.uk, including the name of the office you have been working for and any additional information you think we would be helpful, and we will follow up.
We're grateful to you for giving us the opportunity to look into this for you.

Avaliado com 5 de um total de 5 estrelas

Hi I've been signed on with Driver Hire…

Hi I've been signed on with Driver Hire Exeter for just over 12 months as a driver. The staff in Exeter are very friendly approachable and professional in their approach to me. I'm always paid on time by end off the following week.
During my time with Exeter branch they always ring for my availability for the following week and when assignments are available will ring and ask if I would like to do it they never force any work i didn't won't to do
At this time they have found me a temp to perm job
I thoroughly recommend them for any one to sign up with I will give them 10/10

11 de agosto de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Mike, thank you very much for your super review. The team at Exeter will be really happy to see your feedback, which we will pass on to them.

Avaliado com 1 de um total de 5 estrelas

Lies from driver hire

Went to Accrington office filled in application pack the agency told me they get me the work and not heard nothing for a week so I rang driver hire up lad called Dan who delt with me then turned round and said that I was not qualified or did not know what I am doing bearing in mind I am class 1 driver class 2 driver and also Psv driver for two years and this driving agency says I don't know what I am doing but the people who work at driver hire don't even have bloody car license

1 de agosto de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Michelle. Thank you for your review and we are sorry you are not happy with the service you received from our Accrington branch. We're not able to comment on the specifics of your case without speaking to the branch but will certainly pass on your feedback. This sounds like a frustrating experience for you. If you would like us to investigate further, please email marketing@driverhire.co.uk and we will follow up.

Avaliado com 1 de um total de 5 estrelas

Unprofessional

I was recently offered a role by driver hire Romford as a class 2 HIAB driver to start work immediately. As this was my first time dealing with Driver Hire they asked if I was able to come in to their offices and sign up. Within an hour of receiving that telephone call I was in their offices filling up all the relevant paperwork which took around 2 hours to do. Just as we was finishing up driver hire was informed by their client that the job had actually been taken and they no longer required a driver. I was really disappointed as I had rushed down to sign up all the paperwork only to be told at the last minute the job was no longer available. I accepted their apology and was offered another HIAB class 2 job and I was assured that this job will go ahead and will be regular on going work. As I was already working for another agency/job for the past 3 months I called them up and told them that I am starting a new job and wont be available anymore. I also had an interview day before joining up with driver hire for another job which I received an offer of permanent employment though the salary was lower than my expectations but the job was guaranteed. I also turned this job down because of Driver Hire. The second job that driver hire put me through was suppose to start on Tuesday but I received a text message on Monday morning telling me that the job has now been called off!!! This is the second time this has happened and now I am left here with no work as I turned down my current agency work and a permanent job offer to work for driver hirer!! Absolute joke of a company and very unprofessional!!

12 de julho de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Junayed
Thank you for your review and we are sorry that you have not had a positive experience with our Romford branch. I’m sure you’ll understand that as an employment agency, the work we are able to offer to candidates is driven by customer demand, and this can change at short notice. But we fully understand – based on what you have described – why you would be disappointed. We cannot comment further without investigating what has happened directly with the branch. We’ll do that, and if you would like to provide any further information, you are welcome to email marketing@driverhire.co.uk. This will also allow us to respond directly to you with our findings. Thanks again for getting in touch.

Avaliado com 3 de um total de 5 estrelas

Helped me get the job I wanted….BUT??????

Helped me get the job I wanted, BUT I work a fixed number of hours per week and get paid less than the fixed number of hours worked. Pay slip varies form week to week even though the hours are fixed/paid for buy the company I’m booked to work for over the past 3 months.

2 de abril de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Clint. Thanks very much for your review. It's really important to us that our candidates get exactly the pay they are owed, and that they fully understand the payslip. If there's anything wrong, we want to put that right. Please speak with the office you are working for if you need any clarification. If you don't get the answers you need, please email marketing@driverhire.co.uk, including the name of the office you are working for and we will certainly follow up for you.

Avaliado com 5 de um total de 5 estrelas

CPC training Inverness.

CPC training Inverness.
Bill Renny is very professional, keeps it entertaining and very knowledgeable of the subject.
Would highly recommend all at Driver Hire Inverness.

14 de junho de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi John, thank you so much for your 5* review. We're delighted that you are happy with the service you receive from Driver Hire Inverness and will let the team there know.

Avaliado com 5 de um total de 5 estrelas

The Burton Branch are great.

An excellent organisation to work with. My employer was the Burton Branch. They pay attention to your preferences and identify the driving tasks that you would enjoy. Available for a chat should you need to call them. Additionally I had no problems with wages at all, easy to send in timesheets and I was paid promptly. Was happiest working for them, hands down. Many thanks, Darsh and Gabriella!

7 de março de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi LindyHop. Thank you very much for the 5* review and we're very pleased that the team in Burton looked after you so well. We'll pass on your comments, which I know they will appreciate. All the best.

Avaliado com 5 de um total de 5 estrelas

Very good experience (Cardiff sector)

I worked for the Cardiff branch and I will say the team at driver hire always kept me in work, very good place to work for and I can definitely vouch for this company. for anyone looking for driving work or companies looking for professional drivers, you can’t go wrong with Driver Hire.

20 de junho de 2023
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Ethan. Thank you so much for your positive feedback, which we will certainly pass on to Darran and the rest of the team at DH Cardiff. All the best.

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS AGENCY

DO NOT USE THIS AGENCY. Complete cowboys and amateurish in everything they do.

13 de maio de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Brandan, thank you for your review. I'm really sorry to hear that you are not happy with your experience with Driver Hire. If you could send more details to marketing@driverhire.co.uk we would be happy to look into your case, and hopefully resolve any issues.

Avaliado com 5 de um total de 5 estrelas

TM refresher

Great two day transport refresher course with Jackie Gee. Very knowledgeable and interacted with the class very well.

18 de abril de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Great to hear that you were happy with the course, Mark. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Driver hire got me through my CPC…

Driver hire got me through my CPC Transport Manager course. The tutor was great

5 de março de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Thanks Laura. Glad it worked for you and good luck with your transport management career.

Avaliado com 5 de um total de 5 estrelas

Excellent Driving Franchise.

I have just completed a couple of years or so as Agency Driver for the Driver Hire Romford franchise. The work I obtained was regular and varied ranging from Transit to HGV Class 2. I learned plenty working for a range of different companies, using different types of vehicle and delivering/collecting different types of product (Plumbing supplies, Fabricated Steel, Plant Machinery, Scaffolding equipment, Vehicle shunting etc.). Sheri, Paris and colleagues were extremely helpful and supportive. If anybody reading this review is based near Romford I would encourage you to contact this operation if looking for temporary or permanent work. Kevin.

5 de abril de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Kevin. Thank you so much for sharing your views on our Romford office. We're very pleased you enjoyed working for them and hope we can be of help to you again in the future. All the best.

Avaliado com 5 de um total de 5 estrelas

I have worked for Workforce since December 23…

I have worked for Workforce Leeds since the end of December and have had no issues with the agency either with the amount of days I work or with my wages even though I work on a varied hours contract between 8-15 hours a day andwould recommend this agency to my friends and family if they needed work. My account handler is great always available either by phone or text and what I have found is they ask for for your availability daily and if you can’t work a particular day its not been used against you when you are available unlike some agencies I have worked for in past.

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Thanks Trevor, we're glad you are happy with the service

Avaliado com 5 de um total de 5 estrelas

Great flexibility

Very flexible, work always available,very friendly, thanks Usama Abbas

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Thank you for your kind review, very pleased that we can be of service

Avaliado com 1 de um total de 5 estrelas

Shocking Horrific Disgusting

This is for my Dad. Who will never work for Driverhire again and neither will any friend a or family. For a Branch who has the opportunity to provide staff all over Oxford they truly are taking on more than they need and in return let down current staff. Bullying and Harassment is also a key issue here. Happy New Year and I hope someone New takes over and creates a better place of work .

1 de setembro de 2023
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Jodie, thank you for your review and we are sorry to hear that your dad’s experience of Driver Hire was not a positive one.
You refer to several quite serious issues, which we would like to investigate, as they do not match the level of candidate service that our Oxford office, or any other in the Driver Hire network, aims to deliver. The team at Oxford have already checked their notes around the “Date of Experience” on your review (1 September), but have no record of candidate issues at this time.
We are happy to look into this further for you, if you can provide more information. To do that, please email marketing@driverhire.co.uk. We hope this helps.

Avaliado com 1 de um total de 5 estrelas

Plenty promises but they have no jobs…

Plenty promises but they have no jobs all they want us for you on your dime to go in fill in bunch forms gives them numbers on paper but they have no jobs go to another company for work Sighthill depot

8 de novembro de 2023
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Mr Davidson. Thank you for your review and I'm sorry you are not satisfied with your experience with Driver Hire. Whilst there could never be any guarantees of work, equally we would not want to make promises to candidates that we cannot fulfil. You don't say which office you were dealing with but if you'd like to email our central team via marketing@driverhire.co.uk with more information, we will be happy to investigate and try to clear up any confusion - if that would help. All the best.
(Edit after your update - thank you for adding the branch to your review)

Avaliado com 1 de um total de 5 estrelas

They underpay you everytime

They underpay you everytime.

Very screwed rip off merchants.

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Driver Hire Nationwide

Resposta da Driver Hire Nationwide

Hi Luke. I'm sorry that you are not happy with Driver Hire, however do not feel this review is fair, accurate or helpful.
As a business we are very careful to ensure that candidates are paid a correct and fair wage for the work they carry out, and that the calculations are clearly explained. If that was not the case in your experience, do feel free to contact us via marketing@driverhire.co.uk. Let us know which office you were working with and we will investigate.

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