The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Ver mais
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Veja o que dizem as avaliações
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Ver mais
A empresa respondeu
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Ver mais
A empresa respondeu
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Informações de contato
Estados Unidos
- 1-800-674-4027
- service@driveroadside.com
- driveroadside.com
Need a receipt or refund?
4,4
Excelente
4 mil avaliações
Respondeu a 79% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
awesome clear and helpful
awesome clear and helpful. Fast work and clear communication.
12 de novembro de 2025
Resposta de Drive Roadside Assistance
Hi Taylor, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Money grab, just get AAA
I accidentally scheduled this when I meant to schedule with AAA. Placed a request for battery assistance, they brought a little handheld jumper, that didn't restart the engine, then told me he could tow me, but that I would have to put in a new claim and he would have to do his other calls. And then he jumped in his truck and left before I could even ask questions. So I'm getting charged $199 for him to do have done essentially nothing. At that point, I realized that I hadn't requested a AAA assistance, so I did that and when they came, they used real jumper cables and the car immediately started. Unfortunately, was stranded for 3 hours at night, in the dark... because I reached out here by accident.
12 de novembro de 2025
Avaliação não solicitada
Resposta de Drive Roadside Assistance
Hi Meagan. We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right.
Thank you for giving us the opportunity to improve.
The Drive Roadside Team
Had a tire blow out at 8pm on the…
Had a tire blow out at 8pm on the interstate and within 1 hour they arrived and had my tire changed and I was back on the road. The man that came was very professional.
11 de novembro de 2025
Avaliação não solicitada
Resposta de Drive Roadside Assistance
Hi John, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Great service!
The driver was very professional, and very personable. He was prompt, communicative and handled my flat with ease.
12 de novembro de 2025
Resposta de Drive Roadside Assistance
Hi Nancy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Rocky
Rocky, was so kind and helpful, and being a widow he made me feel safe. Great service.
12 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
They charged me $199 to unlock my car. It took 30 seconds.Thieves!
They charged me
8 de novembro de 2025
Resposta de Drive Roadside Assistance
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.
Thank you again for your feedback — it helps us improve.
This was super easy
This was super easy. It was fast and we were back on the road in no time.
10 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I had up to 2 gallons of gas delivered…
I had up to 2 gallons of gas delivered and was charged $199.00
I called them not to get a full refund for the gas, because I received approximately 2 gallons, but a partial refund. No luck, they gave me the runaround saying they couldnt find me in the system.. $199 for this service? If id known this price up front why would anyone pay that much??
Complete Rip off
8 de novembro de 2025
Avaliação não solicitada
Resposta de Drive Roadside Assistance
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused. Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.
Thank you again for your feedback — it helps us improve.
Quick response
Quick response. The mechanic, Terry Luebbers from K & T was knowledgable, friendly and helpful. Was willing to get a battery and come back to install it so I didn't have to be jumped and drive somewhere hoping my car wouldn't stall.
Thank you!
11 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The mechanic that came out was great
The mechanic that came out was great, immediately knew what was wrong, worked quick and got a new battery in my car so I wasn’t stranded.
6 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Very fast, quality work!
Our technician was amazing! He was fast, great with communication, and the tire change was done perfectly. This was the easiest emergency tire change of our lives and I am so grateful!
8 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
They are great
Customer service was amazingly helpful. The gentleman Adontis Atkins that was sent out to assist me was just great. He was quick and thorough.
5 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
Fast and efficient!
2 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
I called triple A & the guy came right…
I called triple A & the guy came right away, jumped my car, checked battery, etc.
Was very quick.
3 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The driver was very friendly
The driver was very friendly. He apologized for taking so long. Was quick and courteous.
4 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Best Tow
They kept me informed on their arrival time and were very professional even with the situation I was going through.
4 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The assistant was knowledgeable and…
The assistant was knowledgeable and very good and friendly.
Please give him a raise
3 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Excellent service
I unfortunately needed a wrecker Sunday morning. This service was exceptional! The driver called me to verify my location and ensure that I was in a safe place. He was very nice, professional and efficient. Hopefully I won’t need a wrecker service again anytime soon. However if I do they will be the one I call!
3 de novembro de 2025
Resposta de Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
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