I have used drive speed for number of years now and just received delivery of the 5th vehicle. Although I'm sure all the staff are great at their job, I have to single out Luke and Tricia as they hav... Ver mais
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Veja o que dizem as avaliações
Can I just say Helen Rains is an exceptional member of staff, she deserves employee award of the year along with some form of remuneration to recognise her efforts. She literally went above and beyond... Ver mais
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Gemma & Holly at Drive Speed leasing couldn’t have been more helpful & friendly when we ordered our Audi A3 car. They contacted us on a regular basis & kept us updated at all times. We were very impre... Ver mais
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I would like to express my sincere gratitude and appreciation to Drivespeedleasing for financing my car and making the process so easy, enjoyable and straightforward. Whole process was guided by lovel... Ver mais
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Detalhes da empresa
Escrito pela empresa
'Drivespeed Leasing Limited is an independent vehicle leasing specialist with a difference. Our approach to providing industry-leading quality service lies within our values of Price, Choice and Trust by ensuring we constantly aim to supply you with the vehicle that’s right for you, at a price to suit your needs and from a company that you can trust. We do the hard work through our long-established and wide-reaching relationships with manufacturers and funders to bring you offers that suit your needs for either an individual, business or fleet customer. We look forward to hearing from you'
Informações de contato
1st Floor, Unit 5, Arabesque House, Monks Cross Drive, Monks Cross, YO32 9GZ, York, Reino Unido
- 01904 682892
- sales@drivespeedleasing.co.uk
- drivespeedleasing.co.uk
4,9
Excelente
230 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Drivespeed Leasing
Hi Ann,
Thank you for leaving us a 5* review!
We appreciate all feedback we receive, therefore hearing we delivered great customer service is fantastic to hear.
We hope you love your new vehicle, and look to us again when your current lease comes to an end.
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
Genuinely delighted!
Drivespeed were able to source the specific vehicle I was looking for, confirm the exact spec, etc. which is important, but the level of communication was second-to-none. In a world where most companies just can't be bothered and seem to have forgotten the customer is king, it was a refreshingly positive experience!
6 de março de 2024
Resposta da Drivespeed Leasing
Good morning James,
Thank you for sharing your experience with us and leaving us a lovely 5-star review!
We're delighted that you found our level of communication to be second-to-none. Ensuring our customers feel valued and prioritized is at the core of everything we do, and we're glad to have provided you with a refreshingly positive experience.
If there's anything else we can assist you with in the future, please don't hesitate to reach out and contact the team.
We hope you love your new vehicle, and look to us when it's time to lease your next one!
Happy driving!
Kind regards,
The Drivespeed Leasing Team
From initial contact straight through to conclusion was first class.
Very quick and smooth transition. Great communication throughout the process. From initial contact straight through to conclusion was first class.
29 de fevereiro de 2024
Resposta da Drivespeed Leasing
Good afternoon Rhys,
Thank you for your kind words and a fantastic 5-star review.
We're delighted to hear that you found our process quick and smooth, and that our communication met your expectations every step of the way. Providing excellent service from start to finish is our top priority, and we're thrilled that you had a first-class experience with us.
If you ever need assistance in the future, please don't hesitate to reach out.
We hope you love your new vehicle, and think of us when it's time to lease your next one!
Happy driving! 🚗
Kind regards,
The Drivespeed Leasing Team
Resposta da Drivespeed Leasing
Good afternoon,
Thank you for leaving us a 5* review!
We appreciate the feedback; it's fantastic to hear the team kept you updated and made the process feel seamless for you.
We hope you love your new vehicle, and think of us when you look to lease your next vehicle.
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
Late delivery
The vehicle was delivered about 3 months late, and took three attempts to deliver, with multiple cancellations! very frustrating. communications were good, I was kept informed.
1 de fevereiro de 2024
Resposta da Drivespeed Leasing
Good afternoon Dan,
Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback, and we can only apologise for the inconvenience you experienced in the delivery delay of your Peugeot Partner.
We want to express our apologies for the long delay you experienced and the challenges faced during the delivery process. We want to assure you that we made every effort to address the issues to the best of our abilities. Unfortunately, the resolution process was largely dependent on our supplying dealer, and regrettably, we had limited control over the repair time of your van. Despite these circumstances, we appreciate your patience and understanding whilst we pressed on for a delivery date. We hope the full tank of fuel as compensation can go some way to apologise for the delays.
Despite the challenges, we are glad to hear that our communication was effective. Holly endeavoured to keep you updated as best she could in relation to the repair and rebooking of your delivery, and we are grateful for your patience afforded to us during this time.
We take on all feedback provided to help us to improve our future services. We hope to have the opportunity to organise a lease again for you in the future, despite the delays endured.
If you need anything further from the team, please don't hesitate to contact the Operations department on admin@drivespeedleasing.co.uk, or give us a call on 01904 682892 for any assistance in the future.
Kind regards,
The Drivespeed Leasing Team
Excellent overall service
I have leased numerous vehicles over the years a fairly mechanical experience. I contacted Drivespeed as I was looking for a Golf R, not an easy vehicle to source for quick delivery. They went above and beyond and found me a pre reg and at a very competitive price. I placed the order and was kept updated regularly with updates and was guided through the electronic document signing with patience, IT is not my strong point! The whole process was managed over the Christmas period with no delays and the vehicle was delivered bang on time. It’s so nice when a business delivers exactly what you want with no fuss with great communication! Thank you so much Luke and the team at Drivespeed!
22 de janeiro de 2024
Avaliação não solicitada
Resposta da Drivespeed Leasing
Good afternoon Robert,
Thank you for leaving us such a fabulous 5-star review!
It's spectacular to hear that the team went above and beyond to source your Golf R; we always aim to deliver the best possible customer service and make your customer journey as seamless as possible. We're pleased your delivery was on time and accompanied with great communication from the team!
Your lovely comments will be passed onto Luke and the team.
We hope you love your new Golf R, and think of us when you look to lease your next vehicle.
Happy Driving! 🚗
Kind regards,
The Drivespeed Leasing Team
Holly Tozer was really helpful…
Holly Tozer was really helpful throughout the process and kept me updated frequently.
16 de janeiro de 2024
Resposta da Drivespeed Leasing
Good morning Michael,
Thank you for leaving us a 5-star review!
We are delighted to hear Holly was helpful throughout the process and kept you updated every step of the way.
Your kind comments have been passed onto Holly and the team.
We hope you love your new vehicle, and think of us when you look to lease your next vehicle.
Kind regards,
The Drivespeed Leasing Team
Great service, definitely recommended
I’m new to leasing a car so I needed some help through the process. I was contacted quickly after my initial enquiry, Alan especially but also his colleagues were super helpful, communications were great and I was guided through it all. I’m not normally one to do reviews but felt compelled to do one on this occasion. Would definitely recommend and use them again.
18 de dezembro de 2023
Avaliação não solicitada
Resposta da Drivespeed Leasing
Good morning Neil,
We hope you had a wonderful Christmas! Thank you for leaving us such a lovely 5* review.
It is excellent to hear that Alan and the team were able to assist you throughout your first experience of leasing. Your kind comments will be passed onto the team.
Thank you for the recommendation; we hope you love your new vehicle.
We hope to hear from you again when your current lease comes to an end.
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
So far so good
So far so good, got the car delivered to the house while others (Kia and Hyundai) would not entertain delivery. Car arrived as described and hassle free. Would use again
12 de dezembro de 2023
Resposta da Drivespeed Leasing
Morning Graeme,
Thank you for leaving us a great 5* review.
We are elated to hear you would use our services again, and that the delivery was hassle free.
We hope you enjoy your new SEAT Ateca, and if you need anything in the meantime do not hesitate to get in touch.
Happy driving!
Kind regards,
The Drivespeed Leasing Team
Good communication and competitive…
Good communication and competitive pricing. Very good customer service in dealing with my order.
17 de novembro de 2023
Resposta da Drivespeed Leasing
Good Morning Nick,
Thank you for leaving us such a positive review!
We are thrilled that you felt our communication and customer service was very good, and a bonus that the pricing was competitive too!
We hope you love your new vehicle, and if you need anything in the meantime don't hesitate to get in touch.
Happy driving!
Kind regards,
The Drivespeed Leasing Team
Car arrived exactly as ordered at the…
Car arrived exactly as ordered at the right date.
20 de novembro de 2023
Resposta da Drivespeed Leasing
Hi Andy,
Thank you for leaving us a great review.
We're pleased to hear that the car arrived in a good condition and in time!
We hope you love your new vehicle, and look to lease with us again in the future.
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
Excellent service
They were a pleasure to deal with. They kept me informed throughout the process and were very responsive to my queries whenever I had any. Would certainly recommend.
17 de novembro de 2023
Resposta da Drivespeed Leasing
Morning Eli,
Thank you for leaving us such a lovely 5* review! :)
We are delighted to hear that you found our team a pleasure to deal with and that our communication and responsiveness met your expectations. Providing excellent service and keeping our clients informed is a top priority for us, and we are thrilled to know that we were able to achieve that for you.
As a small business we really appreciate the recommendation.
We hope you love your new vehicle, and that we can assist you in the future with sourcing your next lease.
Kind regards,
The Drivespeed Leasing Team
Five star all the way
Absolutely fantastic service from beginning to end, nothing was too much trouble, A special mention to Holly who always went above and beyond, this was our first experience and will definitely not be our last, thanks again
9 de outubro de 2023
Resposta da Drivespeed Leasing
Good morning Adrian,
Thank you for leaving us such a fab 5* review!
We're delighted to hear that you found our service to be fantastic from beginning to end.
We greatly appreciate your kind words, especially the mention of Holly. We will make sure to pass on your appreciation to her.
It's fantastic to hear that we made your first experience a positive one, and hopefully we can make your second experience nothing short of the same when you look to lease your next vehicle!
Happy driving!
Kind regards,
The Drivespeed Leasing Team
Very Helpful
Even though the dealer could have been better Drivespeed always did there best.
5 de outubro de 2023
Resposta da Drivespeed Leasing
Hi Rita,
Thank you for leaving us a 5* review.
We appreciate your kind comments. We always aim to deliver the best customer service, however we are often at liberty of the dealer so some things are ultimately out of our control.
We're glad you appreciated our efforts, and still think of us when you look to lease your next vehicle!
Happy driving!
Kind regards,
The Drivespeed Leasing Team
highly recommend
highly recommend , big thanks to Holly who was more than helpful throughout and always very responsive
2 de outubro de 2023
Resposta da Drivespeed Leasing
Good morning Sean,
Thank you for leaving us a 5* review!
It's great to hear that Holly was helpful and responsive throughout your customer journey, we will pass your thanks onto her.
We are so pleased to hear you recommend our service; as a small business we thrive on recommendations.
We hope you love your new Audi, and think of us again when you look to lease your next vehicle.
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
Excellent service, Excellent company
Excellent service from Holly, Tricia and the team. Everything was as described, responses were quick and they answered any questions that I had, sourcing the car we wanted in the timeframe we wanted. Will definitely be coming back!
2 de outubro de 2023
Resposta da Drivespeed Leasing
Good morning Derren,
Thank you for leaving us a fabulous review!
This is great feedback for the team; we're pleased you found us responsive, informative and were able to source the vehicle you wanted.
We hope you love your new Peugeot, and we look forward to sourcing you a new car when your lease is up!
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
Clear information and updates provided…
Clear information and updates provided on delivery
2 de outubro de 2023
Resposta da Drivespeed Leasing
Good afternoon Philip,
Thank you for leaving us a 5* review! :)
It's great to hear that our information was clear. We endeavour to keep our customers updated on their vehicle and we're glad you felt that too!
We hope you love your new car, and think of us again when you look to lease your next vehicle.
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
Very responsive and pleasing to deal…
Very responsive and pleasing to deal with.
27 de setembro de 2023
Resposta da Drivespeed Leasing
Good Morning Steven,
Thanks for leaving us a 5* review!
Our team aim to always provide great service, so to hear that we were responsive and pleasing to deal with is excellent.
We hope you love your new vehicle, and think of us when you look to lease your next one.
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
Very friendly staff and responsive
Very friendly staff and responsive. Unfortunately the original car I ordered was delayed but it was sorted out and got a car within original lead time.
27 de setembro de 2023
Resposta da Drivespeed Leasing
Good morning Euan,
Thank you for leaving us a lovely review. :)
Firstly, it's great to hear that you found our team friendly and responsive. We strive to provide great customer service so we love feedback like this!
We're sorry to hear your original vehicle was delayed, unfortunately the climate currently is unpredictable and lead times are often subject to delays. However, we're glad we got you a replacement vehicle within the original lead time.
We hope you love your new vehicle, and think of us when you look to lease your next vehicle.
Kind regards,
The Drivespeed Leasing Team
Kept me well informed throughout
Kept me well informed throughout, responsive to questions, all round good experience. Thank you
13 de setembro de 2023
Resposta da Drivespeed Leasing
Good afternoon Hugh,
Thank you for leaving us a 5-star review, we appreciate your kind words and feedback!
It's fantastic to hear that you felt well-informed throughout your experience with us. We take pride in our commitment to responsiveness, so this is really great to hear.
Thank you for choosing us, and we hope to hear from you again when you look to lease your next vehicle!
Happy Driving!
Kind regards,
The Drivespeed Leasing Team
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