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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Thank you to my amazing instructor, Juliana. Every lesson felt personal, organised, and productive. I made plenty of mistakes, but she never made me feel foolish – she calmly explained each one an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot express how much Ms Juliana Ahuyana has helped me to become the driver I am today. I started off as a learner with 0 confidence, always scared of traffic and other cars and moving incredibl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Daniel Bradley has been completely fantastic both with my son- the learner - and, not insignificantly, with me (parent). Responsive to requests, flexible with lesson timing, clear in terms of admin, t... Ver mais

Avaliado com 1 de um total de 5 estrelas

8/4/26 - Watched an instructor come around a corner from a 4 way junction, nearly hit two teens who had already started to cross the road by the time of his turning. Instead of braking or stopping he... Ver mais

Detalhes da empresa

  1. Autoescola

Informação fornecida por fontes externas variadas

Driving Lessons and Driving Instructor Courses from BSM. Learn to drive with BSM and pass with confidence, book online today!


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 48 horas

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Had a great experience learning to…

Had a great experience learning to drive with John Bolton. He was always reliable, friendly, and made every lesson feel productive and relaxed.
He gave really clear instructions and quickly identified the gaps in my skills, helping me improve week by week. He also built my confidence driving on busy London roads, which I was quite nervous about when I started learning.
I passed my test feeling fully prepared and couldn’t recommend him more.

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My instructor was John Bolton and I…

My instructor was John Bolton and I passed my driving test under a year when I first started learning how to drive. Never had a instructor before him and he taught me everything in practical driving very well. He constantly helped me during lessons and always gave kind and the best advice whenever I struggled at a certain topic for example uphill traffic. I always looked forward to every driving lesson I had with him and he was always encouraging. He is very patient and professional.

Very helpful instructor, beyond 10/10
- Rio

11 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Baqir wahidi- i’ve had 2 other driving…

Baqir wahidi- i’ve had 2 other driving instructors before , but this one was definitely the best instructor. Doesn’t shout or overwhelm me when making mistakes. He would explain it in an understanding manner and identify why i make the mistakes and how to avoid them in the future . I passed first attempt in slough test centre

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasant experience with Sameer!

My driving instructor, Sameer Rashid, is an absolute legend! He’s such a calm, composed, and very professional instructor that knows what he’s doing. I was a very nervous driver at first, and I was quite reluctant to do manual, but he pushed me to reach for the stars! As of writing this review, I passed my practical driving exam and had an absolute blast! I highly recommend Sameer as an instructor, and I wish him all the best! Thank you Sameer, and thank you BSM for referring me to him!

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Would recommend

Scott Reynolds is a great driving instructor. I felt safe, supported and comfortable every lesson. Very reliable instructor with a wealth of knowledge about driving and the roads. Would recommend.

18 de abril de 2026
Avaliação não solicitada
logotipo da BSM

Resposta da BSM

We're delighted to hear this Oli, thanks for the fab feedback 😁.

Avaliado com 5 de um total de 5 estrelas

I had a great experience learning with Damir

I had a great experience learning with Damir. He was incredibly patient, positive, and supportive throughout every lesson, which really helped build my confidence as a nervous beginner. Thanks to his clear guidance and encouragement, I was able to pass my practical test first time! I couldn’t have done it without him and would definitely recommend him to anyone looking for a reliable and friendly driving instructor.

18 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 The best there is.

10/10 the best there is. Especially Adrian who was my instructor. Can’t recommend or credit him enough. Kind, patient, supportive. Knowledgeable beyond just driving. He got me on the road after some bad experiences with other instructors. Absolute gem to this company. If you’re in Stockport/Hyde or the surrounding areas, Adrian is your man.

18 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have booked a 10 Hour lesson with the…

I have booked a 10 Hour bundle with the company and got the instructor named Farah Gelle, for the fourth time he has either cancelled the lesson or just hasn’t turned up. 2 of my lessons has been marked of as complete yet i haven’t done a single one of them. I wouldn’t recommend this company to anyone.

18 de abril de 2026
Avaliação não solicitada
logotipo da BSM

Resposta da BSM

Our live chat agents will be happy to help and take a look to see what's happened, pop over to our website via this link 👉 www.bsm.co.uk/contact The team are available Monday - Friday 9am-5pm.

Avaliado com 1 de um total de 5 estrelas

I would not recommend BSM Driving…

I would not recommend BSM Driving Lessons based on our recent experience.

My daughter had a very unpleasant experience with an instructor named Syed. During lessons, he was often on his phone, which made her feel uncomfortable and unsupported as a beginner.

Initially, everything seemed fine, but after he suggested cash-in-hand payments, his attitude noticeably changed. He later cancelled her lessons and blocked further contact without proper explanation.

We raised a formal complaint with BSM, but the company sided with the instructor and closed the case, stating there was no evidence of unprofessional behaviour. This is difficult to understand given my daughter had completed 9.5 hours of lessons—any concerns should have been addressed properly during that time.

Overall, we found the situation poorly handled and lacking professionalism. I would advise others to be cautious.

17 de abril de 2026
Avaliação não solicitada
logotipo da BSM

Resposta da BSM

We're pleased that your concerns were raised with the team, they'll complete an investigation based on all the information they've received to find the best outcome. We're sorry to hear you were unhappy with the outcome.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I passed the first time thanks to Ljeonora Trnava NW London with only two minors. Ljeonora is a fantastic instructor. Her attention to detail, professionalism and thorough teaching method ensured I had all bases covered and went into the rest fully prepared. I’d highly recommend Ljeonora to anyone looking to pass their driving test in the first attempt!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Instructor Damir Vujevic

I had Damir Vujevic as my instructor and he was amazing! Explained the structure of the test really well, kept track of my strengths and weaknesses to make sure I was ready for test day. Lessons fit well into my schedule, made sure to do several lessons close to test day as well to help me feel prepared. Would definitely recommend!!

15 de abril de 2026
Avaliação não solicitada
logotipo da BSM

Resposta da BSM

Love to hear it 💛.

Avaliado com 1 de um total de 5 estrelas

I'm truly disappointed.

I'm truly disappointed with my experience with Mike Frovein, one of the driving instructors at BSM. His frequent phone use during lessons, often for extended periods without explanation, made me feel like my learning wasn't a priority. The repetitive driving routes within the same industrial estate for weeks, without ever progressing to proper roads, left me feeling unprepared and doubtful. This continued for 5 lessons. Seeing my friends advance quickly only amplified my frustration and significantly undermined my confidence, making me question my driving abilities. Since switching instructors and progressing to test routes within just four lessons, it's clear that my initial instruction was inadequate, leaving me with the impression that profit was prioritized over my development as a driver.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da BSM

Resposta da BSM

Hi Molly, we’re sorry to hear about your experience. We hope you’ve had the chance to raise any concerns with our Customer Service team so they can look into this and pass the feedback on. If there’s anything further you’d like us to review, please feel free to reach out to the team via live chat here: https://www.bsm.co.uk/contact

Avaliado com 5 de um total de 5 estrelas

Instructor Marcin

I have contacted Marcin, with 2 weeks notice to my driving test, this guy trusted my ability to drive and corrected a lot of my driving, very accurate and reliable person, he does everything by the book, improved my observations, i have passed my test today with 0 fault, I can’t thank this guy enough and if you are looking for a driving instructor, Marcin is your man.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

8/4/26

8/4/26 - Watched an instructor come around a corner from a 4 way junction, nearly hit two teens who had already started to cross the road by the time of his turning. Instead of braking or stopping he proceeded to blast his horn and drive by, causing them to recoil, all whist with a student on-board. This action required him to be leaning over from the passenger seat, holding the steering wheel, pressing the horn. Unless the cars aren't installed with a passenger side pedal system why would they think the above action was more optimal than braking. The instructor had no cars behind them so in the seconds it takes to lean over, honk and continue on, surely an emergency stop is advised. All you've taught your student there is to nearly hit pedestrians, and honk your horn whilst doing it. What a joke.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Instructor – Patient, Supportive, and Confidence-Building

I had a great experience learning to drive with Travis Joseph at BSM. He was always calm, patient, and really clear when explaining things, which made a big difference to my confidence behind the wheel. Even when I made mistakes, he stayed encouraging and helped me improve without feeling stressed. His lessons were well structured and focused on exactly what I needed to work on. I’d definitely recommend him to anyone looking for a supportive and reliable driving instructor.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent driving experience!

Passed my test today with John Bolton, 10/10 driving instructor, would highly recommend, he is patient, professional and explained everything clearly. He gives good feedback, made me feel at ease and fully prepared for my test.

I would highly recommend him to anyone looking for a reliable and supportive driving instructor.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Scott Reynolds helped me pass first time!

Scott Reynolds is an excellent instructor! From my first lessons with Scott, Scott was able to point out many bad habits I picked up driving previously with another instructor. He taught me the correct way to drive for both the test and for driving after the test, quickly helping me correct these bad habits. Scott was also extremely patient with me and explained things perfectly so I was able to understand. His way of teaching is tailored - if you are struggling to understand through explanation he will aid you through showing you how it is done. Scott is also very reliable, he will always show up on time and never cancels. I must thank Scott Reynolds for my first time pass as I couldn’t have done it without him! I recommend him to anyone who is learning to drive or struggling!

31 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID

initially started having lesson with instructor. During these lessons I was made to feel small from the driving instructor and was even told that "I do ask some stupid questions sometimes". The lessons with this instructor made me so nervous. Changed to Driving Johsons and that instructor was much more understanding. Would avoid BSM at all costs.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% would recommmend the service and instructor

I recently got my licence after learning with BSM. The booking system was really simple and my instructor, Farzam Ashouri, was so patient with me, even at the beginning when i was making a lot of mistakes and was really nervous on the roads. He prepared me very well for my test which i thankfully passed!

9 de março de 2026
Avaliação não solicitada
logotipo da BSM

Resposta da BSM

Hey Ryan, this is fabulous 🥰, Farzam will be over the moon to hear your lovely feedback. Congratulations on passing your test, we hope you're enjoying being out and about on the roads 😊🚗.

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