Drivinglessonvouchers Avaliações 

39
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Good company, great customer service and very helpful. Struggled at first to find a driving instructor to take vouchers until I explained to one that I just needed his bank details like a bank tran... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

What a horrible company. They want nothing more than for you to not be able to redeem their vouchers so they can keep your money for themselves. PLEASE just gift someone by paying directly for their d... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Being a driving instructor, having a pupil ask you if you take vouchers bought elsewhere is very suspicious. I asked about and others had heard of it but not used them. What’s to lose I b thought so a... Ver mais

Avaliado com 5 de um total de 5 estrelas

My voucher expired as I had saved it for when I had finished my exams so I had more time for lessons. I sent an email explaining what had happened, especially since it was a lot of money, and they exp... Ver mais

A empresa respondeu


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

39 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as avaliações

(39)

20 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Dishonest

Absolutely rubbish, cannot get an ADI or any company to accept these. What would the point be in purchasing the voucher and then having to pay out of my pocket, as the voucher is not accepted. I would have had less of a headache just paying the company directly. Maybe get some established ADIs who you can advertise. If anyone in the Bromley/Tunbridge Wells area who has had any success in redeeming these vouchers please refer the Instructor or School that you used as all the ones that I have contacted said no? Got an ADI to try and redeem the voucher today 18/06/2025, he got a 404 server error.

17 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DON’T BOTHER, NO INSTRUCTOR ACCEPTS THEM AND CUSTOMER SERVICE IS USELESS

I purchased a £250 voucher in February 2024 for a friend’s birthday. No instructor had ever seen or heard of them despite what the website says. I ended up having to give my friend £250 cash to pay for the lessons, I was told via their useless customer service email that they could reimburse the money directly to him so long as a receipt is provided (which defeated the whole point of me buying the voucher) and this left me another £250 out of pocket while having a 6 week long back and forth with their useless customer service team about reclaiming the money. They have stupid, illogical and ever changing rules and stipulations as to how it can be redeemed and wouldn’t accept various forms of proof. They wouldn’t accept the lesson receipts, they also tried to tell me they couldn’t reimburse the money cos the recipient’s middle name was on the voucher rather than their first name.
So I ended up having a massive back and forth with them and losing patience. It’s only when I spoke to citizens advice and threatened them with legal action that they decided to refund MY money. Luckily I’d paid with a credit card so I would have claimed under section 75 anyway. But you shouldn’t have to jump through these hoops to get your own money back and I shouldn’t have had to pay another £250 out of pocket to be reimbursed. It completely defeats the purpose.
NO INSTRUCTORS ACCEPT THEM THEIR WEBSITE IS MISLEADING!
Never again. Just gift cash to the person it’s easier and less risky than this BS. These pathetic people will try and hold onto your money & dictate to you how you can get it back. And the vouchers are only valid for six months so my friend was very lucky to find a driving instructor within that timeframe as a lot of people can’t which would also invalidate the voucher. I’d give zero stars if I could. AVOID AVOID AVOID UTTER PILE OF S***

2 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They scammed my elderly grandparents and me

My grandparents bought me a voucher for Christmas, I started my driving lessons a little bit late because I was nervous, and when I tried to redeem it around April, they said they wouldn't redeem because they wouldn't accept the proof of driving lessons that I'd already had. My grandparents are really upset about this and we feel like we've been stolen from. Please do not use this company

23 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Thieving scum

Do not use this company absolute cowboys. Yet again they have not honoured the voucher we purchased because my daughter tried to claim them a couple of weeks late. The valid from date is in big bold writing in top corner and the time you have to use them is one sentence in a paragraph of small writing. I admitted falt on behalf of my daughter and offered to pay an admin charge to reissue to no avail. These people are scum do not use them please.

1 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute disgrace of a company

Absolute disgrace of a company! My parents bought my son driving vouchers for Christmas and he was pretty nervous - when he finally booked some lessons the vouchers had expired by 8 days - and they refused to redeem them! Stay away from this company, absolutely shocking customer care and happy to profit from anxious teenagers.

2 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Purchased driving vouchers for my son…

Purchased driving vouchers for my son for Christmas. No schools/instructors take them so not able to use them. I have contacted the company and initial response recieved and now nothing. Customer service is poor and no date of when voucher expires and no one contacting me back to discuss my concerns. Very poor

20 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Useless

Useless, I was given one for Christmas and couldn't find a single instructor who would take them. I searched all over the city multiple times. The service isn't clear about how they work, and they aren't clear about the expiry date which really is a narrow window for something potentially so expensive.

1 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A good experience

I found my experience with the driving lesson vouchers to be totally businesslike and acceptable in all facets.

25 de abril de 2023
Avaliação não solicitada
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Resposta da Drivinglessonvouchers

Thank you very much Lorraine, we really appreciate you taking your time to leave such a lovely review.

Avaliado com 1 de um total de 5 estrelas

Would not recommend this service

As much as my voucher states that it expires 6 months after the issue date, it still does not clearly state on which exact date this falls, with driving lessons being in high demand and difficult to arrange, this kind of ambiguity is not helpful. I requested that the money gets returned to the purchaser of the voucher as it was unclear on which exact date the voucher became invalid - this should be stated on the voucher for benefit of the receiver.

Customer service also has a low and slow response rate. Also, not worth putting trust into these guys to effectively communicate with instructors about their business model - they state within their own website that they cannot guarantee use of their vouchers on the instructor redemption end - which makes this feature somewhat redundant in nature.

As for redeeming on a learner end, they basically are expecting you to spend your own money first (without any real guarantee that it will be reimbursed) to obtain a receipt to use as evidence of a lesson purchase. This seems risky on the user end. I would not blindly trust my money with this type of business model and their imprecise/vague policies which leave the customer at a disadvantage.

Just give your loved one the money in an envelope and save putting your trust into a third-party.

23 de março de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

All Worked out.

All worked eventually
Initially seemed tricky to activate but full payment was sent to daughter to cover the cost of my daughter’s lessons.

15 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Throughout 2022 I bought vouchers…

Throughout 2022 I bought vouchers totalling 500 pounds for my son .when I tried to redeem with instructors nobody had heard of these or would accept them. Instantly I was convinced I was scammed ! Upon speaking with a final instructor we wanted to test this scam so we tried to redeem a voucher but used my bank details as the instructor was hesitant. I was informed this voucher was suspended. I cashed in the remaining vouchers but I had to pay cash to the school and redeem via receipts, this worked cash was back in the bank .
Now they are ignoring my messages about this last voucher worth 150 pounds ,they have the receipt but won't give MY money back to me .no number on their website but I found one after some digging . Spoke to a woman who refused to help me over the phone or pass me to someone who could help me .
Be wary of this company they are incompetent and unprofessional, do not use them

5 de junho de 2023
Avaliado com 1 de um total de 5 estrelas

ITS A SCAM

ITS A SCAM! NO INSTRUCTORS TAKE THE VOUCHERS & THEY WONT REFUND. ALSO VOUCHER EXPIRES IN 10 MONTHS. YOU CAN LOSE ££££'S, ITS DISGUSTING.

10 de março de 2023
Avaliado com 1 de um total de 5 estrelas

May as well burn your money

Bought a £250 voucher for my sons 17th. As with other reviewers no driving instructor seem to have heard of it or know how to redeem them. Refused a refund as 30 days had expired, silly me buying it in advance of his birthday thus invalidating my right to refund. Read the small print as they also only last 10 months from issue & are sent to you digitally to print off rather than as a physical voucher. As someone without a printer this caused some difficulties. So if you want to waste your money & disappoint the recipient then I highly recommend this company. Don’t believe the reviews on their own website as I went to leave one only to find there was no option to do so, so wonder where all the 5 star reviews on there come from?

Bit of an update, I had paid with PayPal so raised a dispute. This company told me if I did that the voucher would be unredeemable & the funds put on hold until resolved. Long story short PayPal found in my favour & refunded me so the company obviously weren’t able to come up with credible reasoning.

14 de abril de 2022

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