drivingtests.co.uk Avaliações 

2.011
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really useful website for swapping driving tests. My daughter failed her test in August and couldn’t get another test until January. I have managed to swap with someone and her test in now in November... Ver mais

Avaliado com 1 de um total de 5 estrelas

You have two years to book and complete your driving test after passing your theory test. The test has to be done online and is only available every Monday morning at 6am. There’s over 13,000 people... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Didn’t want to have to use a website for driving test cancellations but if you can’t beat them, you have to join them. Got a cancellation 3 weeks earlier than the original test date after a couple o... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is my third time using this app for one of our children. Each time they’ve been super quick at finding them tests and getting a date within those requested. They also help you search again immedi... Ver mais


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,5

Todas as avaliações

(2.011)

1.101 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

SCAM! Please don’t fall for it - you won’t receive the service

SCAM!! I signed up for this service in October, and received zero notifications for four months. I emailed back and forth to try and resolve the issue - naively believing I would receive a test, and when I realised it was a scam, I emailed for a refund. There’s no solution when you’re talking to an “AI agent”. The service they promise is never provided and neither is a refund. In the end I signed up to Driving Test Cancellations 4 All, a genuine service with an app provided, where I was able to get a test date suitable to me within a few weeks. Disgusting that they’re getting away with it, but probably using money from scamming people to pay for fake positive reviews.

Reply: You can “totally reject” the allegation all you like — it doesn’t change the fact that I paid for a service in October and received zero notifications for months. Not one. Not even a test cancellation alert. That is not a “parameter issue”, that is a service failure.
And I’m clearly not the only one. Your own one-star reviews all say the same thing:
No notifications.
No cancellations.
Months of silence after paying.
It’s a pattern. Not a coincidence.
You’re trying to bury the issue under a wall of technical excuses about date ranges and booking preferences. The reality is simple, if your system is supposedly scanning constantly and finding cancellations, how is it that I received absolutely nothing for months, yet the day after I asked to be removed from your system and signed up with a more reliable provider, I received my first notification almost instantly, and then frequent notifications throughout that same day?
So explain that.
How could your “10x faster” system not find me — or the many other paying customers complaining about the exact same thing — for months? Are cancellations only visible once someone leaves your platform? Or does your system just conveniently fail until customers give up?
Blaming customers for not “optimising their account” is a weak deflection. A genuine service works. It doesn’t require customers to decode a rulebook to receive the basic function they’ve paid for.
I didn’t “ignore advice.” I followed the process, waited patiently, emailed repeatedly, and got nowhere — especially when the responses come from an AI agent that offers no resolution and no refund.
The only thing that worked was leaving your service.
You can continue calling it “excellent.” The growing number of one-star reviews saying the same thing tells a very different story.

14 de outubro de 2025
Avaliação não solicitada
logotipo da drivingtests.co.uk

Resposta da drivingtests.co.uk

Our service is not a scam and we totally reject your allegation.

Our 1 star reviews remain at 9% (unchanged) with the vast majority of our customers being happy with our service. It should be noted that 5% of customers leave a positive review but 90% of unhappy customers leave a negative review.

I have listed below why your account did not work and if you read it again, it makes complete sense and all of your queries are answered. We will not enter into a protracted public argument. We have explained what went wrong but you refuse to listen.

You signed up on 13th October 2025 with an initial test booked in April 2026 and set your date range for us to monitor for earlier tests to 14/10/25 to 23/11/25. You also set your minimum notice for a test booking to 11 working days which meant that the earliest date that a test could be booked was 30th October 2025. This left just 15 DVSA working days for us to find you a test in your desired date range - on the slower manual booking system.

On 22/10/25 we advised you to change your booking preference back from manual book to Auto Book (which is 10 x faster and as recommended at signup) but you ignored our advice.

On 07/11/25 again we strongly recommended that you change your booking preference from manual book to Auto Book as it is 10 x faster. We also advised you that because of your very short date range you were missing test slots that we were finding in December, January and February. Unfortunately you completely ignored our advice and left your “latest date willing for a test booking” unchanged.

You then used another service to find you a test in January 2026. You ignored our advice to extend your date range to December or January but then asked another service to do exactly what we had advised for you.

Our system will only book tests if the customer sets their parameters in line with our recommendations. In the “Tips for Success’ section of your account portal it gives lots of advice how to optimise your account, such as:

1 - Have a date range of at least 40 days

2 - Set the minimum notice for a test booking as low as possible so that you don’t miss test slots that appear at short notice (otherwise you will miss test slots in the next 11 working days on a rolling basis going forward).

3 - Always use the Auto Book system as it is 10 x faster. The Auto book system just books a test instantly in seconds and moves on to the next customer. The manual book system has to put the test on hold at DVSA, send an SMS to you asking if you would like the test booking, wait for the reply, then if necessary book the test. This takes 5 - 10 minutes per test per customer so is much slower.

With the Auto Book system you can add dates of unavailability so that the system will avoid those dates, You can also add your instructors reference number to your DVSA booking so that tests can only be booked when they are available.

We are sorry that you did not take our advice and we are also sorry that you feel the need to call our excellent service a scam. We tried our best to advise you, but you just did not listen.

The Support Team

Avaliado com 5 de um total de 5 estrelas

Impressed with the service, definitely would recommend for people looking if you don’t want to be checking 24/7 yourself

I have to say, I’m extremely impressed. When I signed up four days ago, I was a little unsure, even though the reviews were positive, I knew the service ultimately depends on how often people cancel tests in my area. But they absolutely delivered on their promise. Today, just four days after signing up, I received a cancellation for a test that’s only two weeks away, perfectly timed after my cooldown from my previous fail. My original test date, which I booked myself, wasn’t until June 20th, months away.I’m genuinely glad I went ahead with this service. The £30 fee is excellent value given how quickly they found me an earlier slot. If I ever need to rebook again (hopefully not!), I’ll definitely use them. Amazing service. Thank you so much.

28 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam alert Couldn't find me any tests…

Scam alert Couldn't find me any tests so they said would refund me but they have not refunded me and it's been over 3 weeks so they definitely are scammers because I haven't received any refund I am reporting them

28 de fevereiro de 2026
Avaliação não solicitada
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Resposta da drivingtests.co.uk

This is the 5th 1 star review you have left us.

The truth here is that you had an account with us for a very short period, but we closed your account for your constant abusive behaviour towards our support team.

We refunded you £29.95 in full on 10th February 2026 with the banking code ARN number 85383906042500033594255 to your payment card. You can give this code to your bank to trace the payment if you still allege that you have not received it.

We have no idea at all why you persistently keep leaving 1 star reviews for us alleging that the service is a scam when quite clearly with over 1,400 genuine 5 star reviews for our excellent service it is not.

Avaliado com 1 de um total de 5 estrelas

I payed the money app says that there…

I payed the money app says that there is a test but when you try to book test it does not work tries to email but I can't access the app

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da drivingtests.co.uk

Resposta da drivingtests.co.uk

Are you sure that you signed up on our website as we have no record of an account under your name.

There is another service provider with a similar name (with a Trust Pilot score of 2.4) whose website address ends in .co.uk - whereas our website is testcancellations.com and our Trust Pilot score is 4.6.

We would appreciate it if you could please check carefully to see which service you signed up to and leave your review there instead if applicable.

Please do contact us at help@testcancellations.com for any help or support

Thank you

The Support Team

Avaliado com 1 de um total de 5 estrelas

Do Not Fall for This Company

I signed up in November. However, I requested a cancellation later because I was not satisfied with the service. Unfortunately, the company refused to issue a refund despite the fact that they were unable to properly provide the service they advertised.

Over the following months, customer service representatives repeatedly assured me that they were working on a finding me a booking . Despite these promises, I have not received any resolution as of the end of February.

My experience is that once they take your payment, getting a refund is impossible even when they fail to deliver on their service. Please be cautious and avoid using this company. I strongly believe they are operating deceptively, and I hope my experience helps others avoid the same frustration.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da drivingtests.co.uk

Resposta da drivingtests.co.uk

We have located your account and the history will take some explaining, but we will do so, so that any readers will be able to learn from what has happened, in the hope that it will help them in setting their account up and having good results from the service.

It appears that you signed up for the service in November 2025 with a test that was “on hold” at DVSA. We advised you straight away to manually move the test to any test centre to get a date assigned to it to make it possible for our system to move the test easier. You set your date range for us to find earlier tests to 05/11/25 to 04/12/25. You set your minimum notice period for a test booking to 11 working days so the earliest that we could book a test was 18th November 2025. This left just 12 days for our system to find you an earlier test in your desired very short date range. This was all in vain, as the test remained “on hold” and could not be moved, especially not in just 12 days.

In January 2026 you entered a new test reference number for a new test (for an initial test booked in June 2026). You amended your date range for us to monitor to 16/01/26 to 28/02/26. Again you set your minimum notice for a test booking to 11 working days so the earliest that we could book an earlier test was 29th January. This left just 14 days for our system to find you an earlier test again in your desired very short date range.

Now (today) your your latest date for a test booking is 31/03/26, again with a minimum notice period for a test booking of 11 working days so the earliest that we can book a test for you is 16th March. This leaves just 12 days for us to find you an earlier test.

You have now stopped the account from monitoring and decided to leave this 1 star review.

In the Tips for Success section of your account it gives you lots of valuable information how to optimise your account for best results which includes having a date range of at least 40 days (12 days and 14 days sometimes just is not enough and if nobody cancels their test on those specific days then there are no tests to book).

We are sorry that you did not follow our recommendations:

1 - Set your date range to at least 40 days
2 - Reduce your minimum notice for a test booking to as short as you can cope with (because if you have it set to 11 working days) you will miss test slots that appear on a rolling basis from tomorrow to 11 days away, all the time. This, with a very short date range set, is a recipe for disaster.

We do have to say that had you set your date range to monitor for earlier tests to 40 days to begin with instead of 12 days, then 14 days and then 12 days again, you would have has a test booked literally months ago.

Please feel free to contact us at this late stage as with the correct settings we will still be able to find earlier tests for you help@testcancellations.com

The Support Team

Avaliado com 5 de um total de 5 estrelas

want to say a MASSIVE thankyou to test…

want to say a MASSIVE thankyou to test cancellations for bringing my test date down 108 days!! I failed my driving test yesterday and was extremely anxious because of how long the wait is but the app has been great!

25 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Game Changer

After waiting over six months for my first test, I ended up failing simply because I was so nervous. I then spent weeks looking at Tesi and Testshift, but they all felt very manual and a bit of a faff.

I decided to use Driving Tests and it honestly was a game changer. Pretty much every day I was getting notifications that my test had been brought forward. It’s all done for you – you just put in the days you can and can’t do, choose one or more test centres, and that’s it. No constant refreshing or stressing.

It’s a truly brilliant product and service. If you ever have a question, they get back to you really quickly. I passed today, and even received a lovely message from them saying, “Hope you passed” which was such a nice touch.

They brought my test forward by four months, which made such a difference and I didn’t have to lift a finger. They do all the hard work for you. If you’re trying to get a quicker test date, I genuinely couldn’t recommend their service enough.

24 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Crap

Signed up and didn't get one notification in 3 months stay clear its rubbish and a rip off.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da drivingtests.co.uk

Resposta da drivingtests.co.uk

We don’t have an account with your name so please could you respond to the TrustPilot request for information so that we can find your account if you have one with us?

Thanks

The Support Team

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