Drowsy Sleep Co Avaliações 188

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Everyone in our family now owns a drowsy plus all my son’s girlfriends (we often buy them as gifts). They get 5 stars from all of us because they are super luxurious to wear and really encourage a gre... Ver mais

Avaliado com 1 de um total de 5 estrelas

I paid for express shipping but DPD haven’t even received the items yet and it’s been 5 days so I have no idea when I’ll actually receive the items I purchased?? Not great considering they’re not chea... Ver mais

Avaliado com 5 de um total de 5 estrelas

The best eyemasks in the entire world! I legit have 7 if not more! I adore them and if I were president everyone would have one! I love all the colors, the fabric, and how much it has helped me relax/... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have purchased two Drowsy Sleep Masks and wouldn't use any other brand. The silk is luxurious. The mask is the perfect size, so comfortable you wouldn't know you are wearing it. I have just ordered... Ver mais

Detalhes da empresa

  1. Casa e Jardim

Sobre Drowsy Sleep Co

Escrito pela empresa

We're obsessed with sleep because we've experienced firsthand what happens when you don't get enough of it.

We prioritise quality to create unmatched sleep products that make a real difference to our own rest, which is why we’re proud to share them with the world.

Since its launch, our flagship product, the award-winning Drowsy Sleep Mask, has earned praise from beauty editors and become a go-to for those seeking restorative rest.

Our mission is to make bedtime an irresistibly luxurious experience, helping you melt away the day's tensions and embrace the sleep you deserve.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

188 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 1 de um total de 5 estrelas

Discount codes a bit of a con

My wife wanted one of their masks as a birthday present. I was already prepared for a silly price so was pleased when I was offered a 15% discount for signing up to whatever.
I headed to the checkout with my choice of mask and entered my details. The silly high price was shown but shipping was free, result I thought. I added the discount code emailed to me and suddenly shipping was no longer free! So whilst there was still a little money off there was nowhere near the same amount off that there should have been due to the reinstatement of a delivery cost… a pretty poor and quite cynical move. But for the fact that this was a present that my wife had asked for I’d have cancelled the order. Overpriced items and underhanded marketing. I won’t be a returning customer and I don’t recommend them as a principalled company.

In response to the company response… MANY retailers offer free delivery of much larger goods than that of my purchase for far less than the £58 I would have been charged before the free delivery charge was sneakily put up to £4.95 after the discount code was entered. It’s either a discount or it’s not! I think your delivery charge threshold is set far too high and that your so called ‘discount’ is quite misleading.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Drowsy Sleep Co

Resposta da Drowsy Sleep Co

Hi Mr Mac,
Thank you for sharing your experience. We’re sorry to hear about the frustration with our discount code and shipping process—it’s never our intention to create confusion or leave our customers feeling misled. We are able to offer free shipping above a certain threshold - but will take on board your comments.
If you reach out to us directly at hello@drowsysleepco.com , we can see what we can do to make this right for you. We appreciate your honest feedback.
Kind regards,
Olly - Drowsy Founder

Avaliado com 3 de um total de 5 estrelas

Very good but expensive

One mask arrived open which wasn't ideal but still had tags. Disappointing for the cost but not the end of the world, and saves plastic I guess. They are a little short for people with big heads so they only just attached round the back of my head. An XL version would be helpful but they stay on all night.

After the negatives, I can honestly say they've improved my sleep. They're super comfortable compared with cheaper masks I've orderd and also retain their shape and cushioning after washing. Cheaper ones did not.

Overall, happy but pricy. Ask me again in 3 months if they're still in good shape and I'm still sleeping like a baby...

29 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Fantastic sleep mask that fits really well…

Fantastic sleep mask that fits really well around my face, I bought the one with padding around the eyes so there is no pressure on my eyelashes and it's absolutely perfect. I have been sleeping so well with it! Also a great customer service, I had a question and was assisted very well.

28 de agosto de 2025
Avaliado com 5 de um total de 5 estrelas

Best masks EVER!!…

These are the absolutely most beautiful and comfy sleep mask. I have tried similar cheaper ones in the past but there is no comparison.
They are also the most wonderful company. With excellent customer service. I had a problem and they were so incredibly kind and helpful.
I will be purchasing more in the future as gifts.

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just ordered a third mask…

I purchased matching masks for me and my partner.

The quality is excellent and my daughter keeps using mine, so I have just ordered her one!

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought 2 silk pillowcases

Bought 2 silk pillowcases, I have washed them on a gentle cycle and they have just fallen to bits. Big holes in them. Really disappointed as they are expensive. Unable to find receipt so money wasted. 😟

31 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Best Sleep Mask!

This mask provides ear coverage as well as perfect eye coverage. My ears get cold at night, I have short hair and we keep the room very cool. This is the perfect solution.

23 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These eyemasks are better than any…

These eyemasks are better than any other eyemask out there that I've tried. I am sensitive to fabrics and I am a sensitive sleeper. The silk and the stuffing must be very good quality because it does not irritate my skin and I am able to sleep the whole night without ripping it off my face like I do with other masks in my sleep. It sits well over my eyes at the right place so that the pressure is not on my eyes. I just placed my third order with Drowsy, hoping for the same great experience with this order.

18 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely love these sleep masks

I absolutely love these sleep masks - they are a complete game changer for blocking out light and getting a great nights sleep. They are luxuriously soft, feel fab on the face and look great. I recommend these all the time. Worth every penny. Just ordered my 3rd one so I have them in a travel bag and at home.

17 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

perfect

royal mail managed to damage the parcel so much so that the scrunchie got lost. However they were quick to re send another scrunchie- this company has really good customer service and I am excited for my scrunchie to arrive :) Thank you!

14 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Black satin sleep mask

I ordered the mask in black. Arrived super quick and in a beautiful box. Exactly as described, padded and feels very luxurious and provides complete blackout.
The only negative thing I have to say, is that I wish it wasn’t Velcro at the back and elasticated instead. I obviously move my head a lot in my sleep and I wake up with the mask completely off and the Velcro undone, which is annoying. The Velcro also rubs on my hair. If this was elastic instead, I would rate it full stars, because other than that, I love it.

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have had this mask for 8 months and i…

I have had this mask for 8 months and i cannot sleep without it!

Beautiful mask, I have tried similar ones from high street retailers and the quality cannot compare. I bought the masks in the sale bundles for my mum, dad, boyfriend and best friend - we all agree this gives us such a better sleep!

Me and mum have two of these each as we love them so much and cannot stand a night without it waiting for it to dry!

Thanks so much drowsy - I was skeptical from all the instagram adverts but it has been more than worth it!

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These masks are fabulous!

I started using drowsy sleep masks about 2 years ago. Now I won't sleep without them. I like to wash them after a couple of wears and they wash brilliantly. I have so many colours because I'm addicted - but so far I haven't had to throw a single mask away - they are well made luxurious and now an essential part of my night time regime

19 de julho de 2025
Avaliação não solicitada

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