The customer service was fantastic and the results delivered promptly. The kit also arrived on the agreed date. The location was very convenient so I dropped of the samples myself which gave me peace... Ver mais
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Veja o que dizem as avaliações
Unlike other test providers, DRW delivers above expectations. Our next day result for our 5 Day Test to Release COVID test was received within 7 hours. I forgot to sign the relevant form but they ef... Ver mais
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The booking system was easy to use, and confirmation was sent immediately. We received very friendly and efficient service at the testing site. Thank you Marco! The result was sent very promptly. We... Ver mais
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Fantastic test to release service, easy to book, great communication and when I had a question I could even get through on the phone. My husband's same day test result came through in just over 4 hou... Ver mais
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Detalhes da empresa
Escrito pela empresa
Here at DRW we provide fast and reliable covid testing for general testing, travel and day 5 test to release. Our customers are our main priority, with a dedicated customer service team always trying to accommodate every eventuality.
Informações de contato
Diagnostics for the Real World Ltd, Unit 1, Science Village, Chesterford Research Park, Little Chesterford, CB10 1XL, Cambridge, Reino Unido
- 01223 785348
- covidtesting@drw-ltd.com
- drw-ltd.com
4,7
Excelente
34 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect service and timing.
Perfect service and timing. I went there for a fit-to-fly test and all went super smooth. Personnel was nice and I got the results exactly when planned.
11 de julho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Gianni for your kind feedback!
Very good service
Very good service. Answered all queries efficiently and quickly online and turned around result in great time. Thank you!
9 de julho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you for taking the time to leave us such a positive review!
Excellent service
The customer service was fantastic and the results delivered promptly. The kit also arrived on the agreed date. The location was very convenient so I dropped of the samples myself which gave me peace of mind that there won’t be postage delays.
7 de julho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Habiba. We appreciate your feedback and we're glad that you are happy with our testing service!
This service was incredibly efficient
This service was incredibly efficient. Excellent communication, professional and friendly service and speedy test results.
Thank you Charlotte and Marco
2 de julho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Charlotte. We appreciate your positive feedback
Friendly and efficient
The booking system was easy to use, and confirmation was sent immediately. We received very friendly and efficient service at the testing site. Thank you Marco! The result was sent very promptly.
We will definitely use this service again!
2 de julho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Martin. We look forward to seeing you again!
Resposta da Diagnostics for the Real World
Thank you Francesco. We appreciate such positive feedback.
Exceeds expectations
Unlike other test providers, DRW delivers above expectations. Our next day result for our 5 Day Test to Release COVID test was received within 7 hours. I forgot to sign the relevant form but they efficiently made sure that I signed the form virtually without delaying the test result.
29 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you for your feedback! Making sure our customers are happy with our service is really important to us.
5 Star Service
Everything from booking the test to phone help to carrying the test on site, to reporting the results in a timely manner was excellent 5stars!!
25 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you David for such a positive review!
Day 5 test to release
Day 5 test to release - Very fast turnaround- within 10 hours on Day 5 test to release certificate
22 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you for your feedback
Very efficient from booking to delivery…
Very efficient from booking to delivery and results. Perfect service!!! Available for all questions I needed.
20 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Mark! We really appreciate your feedback
Many thanks!
I would like to thank "Diagnostics for the Real World" and especially Ms Charlotte Marsh for being so helpful, polite and flexible! Your fast response is absolutely invaluable!
Thank you a lot!
16 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Vera. This feedback is invaluable to myself and the team - Charlotte
My test to release experience was…
My test to release experience was great. Charlotte was communicative and the test turnaround was quick.
16 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Lawrence. We appreciate you taking the time to give us feedback - Charlotte
We did our test to release on day 5…
We did our test to release on day 5 with Charlotte and DRW. They were the best company we have used and we have had to test a lot! I think in total we have done 12 tests each so 48 in total! We did the test at 7.45am and had the results by phone at 9.30am. The certificate by 10am. That meant we could get on with our day! I totally trusted the results as it was done in a small lab. Hardly any admin compared to other companies. Totally recommend.
16 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Claire.Your feedback is much appreciated by myself and the team -Charlotte
Responsive service
These guys were super responsive and helpful, really glad I chose them for my testing
16 de junho de 2021
Avaliação não solicitada
Resposta da Diagnostics for the Real World
Thank you Richard! We appreciate the positive feedback.
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