Another purchase of the pure hyaluronic acid serum. I love this product as it makes my skin feel silky smooth. I use morning and night before my moisturiser and now I can’t live without it! Excellent... Ver mais
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I’ve been using the AHA BHA toner for years, just reordered plus another two products for my teenage daughter as she is suffering from breakouts and has wiped me out of the toner! It is the ONLY thing... Ver mais
A empresa respondeu
Habitual eye serum has been Amazing for me.I am 76 and apart for awful bags under my eyes my skin is not TOO bad.After spending quite a lot of money on expensive eye products and using Habitual for 1... Ver mais
A empresa respondeu
I found this small business by doing some comprehensive research to find the best Vitamin C serum for my face. I'm so glad I did! The service is exceptional. The team is always on hand to answer qu... Ver mais
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Detalhes da empresa
Escrito pela empresa
At DuoGen, we redefine skincare through the powerful partnership of science and self-care. Our mission is to deliver high-efficacy, timeless solutions that transcend trends. We prioritize what truly matters: potent active formulations that provide visible results, with no unnecessary additives. We believe in transparency, education, and making active ingredient skincare accessible. With DuoGen, you’re not just investing in products—you’re embracing a future of uncompromising results, free from fillers, fragrances, and fluff.
Informações de contato
Reino Unido
- hello@duogenskin.co.uk
- duogenskin.co.uk
4,3
Excelente
109 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
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pure hyaluronic acid serum
Another purchase of the pure hyaluronic acid serum. I love this product as it makes my skin feel silky smooth. I use morning and night before my moisturiser and now I can’t live without it! Excellent customer service and the delivery is always fast.
3 de fevereiro de 2026
The website is user friendly
The website is user friendly. Very easy to find a product and order. Well packed and a quick delivery.
5 de fevereiro de 2026
DuoGen is a good product for managing…
DuoGen is a good product for managing wrinkles. From my skin texture you wouldnt guess I am in my 69th year.
Nothing compares.
21 de janeiro de 2026
I love the products but ....
I love the vit c serum, retinol & mostly the Hyaluronic Acid serum. What i don't love is the price it is getting to be out of my price range now 😪
5 de janeiro de 2026
Good service
Good product that suits me. Good service and quick to respond when I needed to email company. Thankyou
18 de novembro de 2025
Great product.Fabulous.
6 de novembro de 2025
Resposta de DuoGen
Hello Lesley, thank you for your great review. We’re so pleased to hear you’re enjoying both the Retinol Serum and Hyaluronic Acid Serum. If you ever have any questions or need support, we’re always here at hello@duogenskin.co.uk.
The DuoGen Team
5 Star service
20 de agosto de 2025
Resposta de DuoGen
Hello Guy, thank you for your 5-star review. We’re so pleased to know you’ve had such a positive experience with our service. If you ever have any questions or need support, we’re always here at hello@duogenskin.co.uk.
The DuoGen Team
Love the hialauronic acid serum
Love the hialauronic acid serum.
Am now a subscriber to ensure I don’t run out.
Thank you also for excellent service, packing & shipping.
15 de agosto de 2025
Resposta de DuoGen
Hello Samantha, thank you so much for your lovely review. We’re delighted to hear how much you love the Hyaluronic Acid Serum and that you’ve even subscribed to ensure you never run out. It’s also wonderful to know you’ve been happy with our service, packaging, and shipping. If you ever have any questions or need support, we’re always here at hello@duogenskin.co.uk.
The DuoGen Team
I like your products.
30 de junho de 2025
Resposta de DuoGen
Hello Ros, thank you for your review. We’re so glad to hear you’re enjoying our products! If you ever have any questions or need support, we’re always happy to help at hello@duogenskin.co.uk.
The DuoGen Team
Impressed
I recently tried the hyaluronic serum and have been impressed with the results. I'm 65 and it has helped to smooth out the lines under my eyes. Prompt delivery as well so overall very impressed.
16 de junho de 2025
Resposta de DuoGen
Hello Sandra, thank you for your wonderful feedback. We're so pleased to hear the Hyaluronic Acid Serum has made a visible difference, especially under the eyes. It's great to know you're enjoying both the results and the service. If you ever have any questions, we’re always here to help at hello@duogenskin.co.uk.
The DuoGen Team
I have been ordering Duogen products…
I have been ordering Duogen products for sometime now and am very pleased with them. I use the vitamin C every night and the hyaluronic acid every day my skin feels nice and radiant. I also used the retinol product a few times a week at night time.
25 de junho de 2025
Resposta de DuoGen
Hello Mary, thank you so much for your continued support and for sharing your routine with us. We’re thrilled to hear you’re enjoying The Essentials Kit. If you ever have any questions or need help choosing your next product, we’re always happy to assist at hello@duogenskin.co.uk.
The DuoGen Team
I have been using the face and neck…
I have been using the face and neck night cream for 2 months now and have noticed visible change. Very happy and this is now on my Christmas list every year so I can stock up.
24 de junho de 2025
Resposta de DuoGen
Hello Mr. Teece, thank you for your lovely review. We're so pleased to hear you've noticed visible changes after using the Peptide Face & Neck Night Cream. Adding it to your Christmas list is such a great idea, we’ll be here when you’re ready to restock! If you ever need support or have any questions, feel free to get in touch at hello@duogenskin.co.uk.
The DuoGen Team
I really like the product on my skin
I really like the product on my skin. The price is a bit steep and sometimes the pump doesn't work. Overall happy with the service and product.
18 de junho de 2025
Resposta de DuoGen
Hello Sharon, thank you for your lovely review and for sharing your experience with both the Peptide Face & Neck Night Cream and the Peptide Eye Cream. We're so glad to hear you're enjoying how the products feel on your skin and that you're happy with our service overall. We appreciate your feedback on the pump and pricing, we’re always working to improve both our packaging and the value we offer. If you ever need support, feel free to reach out to us at hello@duogenskin.co.uk.
The DuoGen Team
First tube lasted for such a long time
First tube lasted for such a long time. My second tube bought recently is already looking close to running out!
I see you are discontinuing!
11 de junho de 2025
Resposta de DuoGen
Hello Val, thank you for taking the time to share your feedback and for being a returning customer. We're so pleased to hear your first tube of the SPF 50+ Daily Moisturiser lasted well. This product is currently being discontinued, while stocks last. We truly appreciate your support, and if you ever have any questions, our team is always happy to help at hello@duogenskin.co.uk.
The DuoGen Team
Took order and money but long delivery time
Took order and money and then made us wait a long time before goods arrived as “out of stock”. No offer of refund just it will arrive when it arrives. Very disappointing
18 de junho de 2025
Resposta de DuoGen
Hello Andrew, thank you for your feedback. We’re sorry to hear that you were disappointed with your experience. We’d like to clarify that the item you ordered was purchased as a pre-order, and we did reach out via email to check whether you’d like to amend your order or request a refund, but we didn’t receive a response. We completely understand that waiting longer than expected can be frustrating, and we truly apologise for any inconvenience caused. If there’s anything we can do to support you further, please don’t hesitate to contact us at hello@duogenskin.co.uk, we’re always here to help.
The DuoGen Team
I love the fact that this company use…
I love the fact that this company use quality ingredients in the best way for optimum results. The honest advice is very helpful.
5 de junho de 2025
Resposta de DuoGen
Hello Elizabeth, thank you so much for your kind words! We’re so glad to hear you value the quality of our ingredients and our honest, helpful approach. It truly means a lot to us. If you ever have any questions or need support, we're always here at hello@duogenskin.co.uk.
The DuoGen Team
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