This is the fourth memory box I have purchased from Dust and Things as gifts. Always an excellent speedy service and quality memory boxes with lovely engraving.
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Veja o que dizem as avaliações
Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Ver mais
Lovely glass and engraving really nice but would have been so much better if it came in its own box.
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Ver mais
Detalhes da empresa
Sobre Dust and Things
Escrito pela empresa
Informações de contato
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Reino Unido
- 03452221501
- support@dustandthings.com
- dustandthings.com
4,5
Excelente
2 mil avaliações
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Great product and a great recovery when…
Great product and a great recovery when I had a problem. Thank you
2 de dezembro de 2023
Excellent customer service-…
Excellent customer service- professional and friendly
3 de dezembro de 2023
Excellent customer service
Initial online order did not send all personalised info through so had a follow up email asking for this. Courteous response and product delivered in 3 days.
3 de dezembro de 2023
Personalised wedding cheeseboard
Lovely item ! Very pleased good customer service . Dispatched quickly and well packed. Can’t fault this company. My 3rd order from them very pleased. Thank you
26 de novembro de 2023
Good experience
Good communication and product was received promptly and well packed. Recommended
27 de novembro de 2023
Fantastic customer service
Fantastic customer service , very patient, thrilled with my granddaughters 1st Christmas decoration
26 de novembro de 2023
Always great products and service
I have used Dust and Things on several occasions and their service has always been punctual, with products arriving in great condition.
25 de novembro de 2023
I ordered a product (personalised…
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within 24 hours they had sent me a replacement product.
What an excellent service and well done. Thank you
11 de dezembro de 2023
Avaliação não solicitada
Lovely product and excellent…
Lovely product and excellent communication from Gemma G and Ellie.
1 de dezembro de 2023
Several emails asking me to rate my…
Several emails asking me to rate my product bought at Dust & Things - But I have not received my product.
I cannot really rate what I have not received I'm afraid
24 de novembro de 2023
Resposta da Dust and Things
Hi James,
Thanks for taking the time to leave us a review.
We've been trying to contact you regarding your order, and are currently awaiting a response to proceed.
Our apologies if these emails had been missed. Would you mind checking your inbox for our emails and any spam folders please? We're unable to proceed without a response I'm afraid.
Once we've received a response we'll be more than happy to create and ship your order right away.
Love and thanks,
Gemma U
Not received any communication this…
Not received any communication this time about my order , dont even know if they have the order , such a shame as my first purchase was really good. I’m finding it difficult to contact them to see where my order is
27 de novembro de 2023
Great gift
So helpful, excellent customer service. Item looks lovely, arrived quickly, well packaged.
Lamp is a Christmas gift for granddaughter.
27 de novembro de 2023
Quality and speed
25 de novembro de 2023
Mans walnut jewellery box
Some initial issues with the lettering not going through on the order and delivery arrived later than expected which was the fault of Royal Mail. Overall the quality of the box is good with a deep walnut colour . It is larger than expected with an internal mirror. It will be gifted.
27 de novembro de 2023
I ordered in 26 th November and haven’t…
I ordered in 26 th November and haven’t received my item. Have sent an email and no reply
26 de novembro de 2023
Resposta da Dust and Things
Hi Nicola,
Thanks for taking time to leave feedback.
I can see that we had contacted you on the 27th November and again on the 4th December due to a personalisation issue with your order. We are unable to proceed without a response to our emails, so please do get back to us via email so we can get your order processed.
Love and thanks
Gemma G
Lovely personalised chopping board
26 de novembro de 2023
Great comms when there was a glitch…
Great comms when there was a glitch over the name, sent to a friend as a Christmas gift which she opened early, she loves it!
26 de novembro de 2023
A smile of our face!
Gemma went to the extend to assist to reply to all my enquiries and I appreciate it!
26 de novembro de 2023
Very pleased with my order and it was…
Very pleased with my order and it was delivered well wrapped and promptly.
25 de novembro de 2023
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