DWP Housing Partnership  Avaliações 66

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with DWP in Bournemouth has been exceptional, all thanks to the incredible support from Emily. She managed the entire leasing process with the highest level of efficiency and professiona... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My experience of this places staff was so bad that the review i left before they wouldnt even publish. Im determined to shame this company after their appaling behaviour. A man called "colt" which i t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Emily Walker wow what an amazing person. Always smiling happy to help pleasure to deal with and she treats you like a person no matter what your situation is. Also the management let me use there char... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I feel I won the jackpot when DWP contacted me for a viewing, more so when I went for the viewing. Flat is in immaculate condition, modern and extremely clean. Surroundings are in perfect condition an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia gestora de propriedade
  2. Desenvolvedora de imóveis

Escrito pela empresa

As a private landlord we have built our portfolio over the years from the first small house we bought in Poole in 1985, to the portfolio we have today of over 3000 units. All our properties are managed by us, employing more than 100 staff, the business offers a number of different in-house services; we have a dedicated maintenance department, a team of professional lettings advisors and staff specialising in debt management and financial support. Everything you need under one roof, ultimately, we want our tenants to be happy in their homes!


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

66 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

I am so grateful to DWP for helping me…

I am so grateful to DWP for helping me and my children find a safe place we can call home, they have made the flat look so modern and clean and they have made the whole experience with them so stress free and easy. I would particularly like to say thank you to Emily, who helped me the most and she always replied to my emails so quickly with any answers I needed. Thank you again to all of you.

7 de dezembro de 2023
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Zoe, Lovely review, thank you! We will be sure to pass your kind words onto the team. Enjoy your new home. Kind regards, DWP Housing

Avaliado com 5 de um total de 5 estrelas

I've had a great experience with DWP

I've had a great experience with DWP
Emily was really helpful as I work funny hours Emily had her schedule moved around just to be able to show me around my new flat.
You guys are great keep up the good work

8 de setembro de 2023
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Adam, Thank you for taking the time to leave us a great review, we really do appreciate it :) Kind regards, DWP Housing

Avaliado com 5 de um total de 5 estrelas

Easy peasy.The whole process was stress-free and…

The whole process was stress-free and quick. I found my flat on my first viewing of a dwp property and the journey from basically being nearly homeless to a tenant was easy and the staff were caring and kind. I would recommend DWP housing to any body looking for a rental flat or house.

1 de agosto de 2023
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Terence, thank you for sharing your experience with us. Its lovely to hear we were able to help you :) All the best, DWP

Avaliado com 5 de um total de 5 estrelas

Have decided to go solo and DWP helped…

Have decided to go solo and DWP helped my find my new space. DWP has the property I was looking for and I was lucky that the property for was still available when I enquired. It felt like it was waiting for me. It looks very modern and lovely condition, and a perfect fit for me. Special thanks to Emily Walker for being very friendly, helpful, and patient with me. I would recommend checking DWP if you're looking for a property you would like to rent.

5 de julho de 2023
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hello Albert, thank you for recommending us! Great to hear such positive feedback. We will of course let Emily know of your special thanks :) Regards, DWP Housing

Avaliado com 5 de um total de 5 estrelas

Best letting agent in Bournemouth

The best letting agent I have come across in Bournemouth. Highly professional super friendly efficient in every way imaginable. All the team at the DWP absolutely great. Emily walker was my letting agent she really helped me an every way possible and our secured a lovely bedsit. Thanking all of you at DWP keep up the good work guys.

1 de abril de 2023
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Jason, Thank you for the 5 stars we really do appreciate you taking the time to review us. Take care, DWP Housing

Avaliado com 5 de um total de 5 estrelas

I just received the keys to my little…

I just received the keys to my little kingdom and it's fantastic, all clean and in the good standard . Emily was super helpful with all the accomodation process . Thanks very much 😊

21 de março de 2023
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Kat, thank you for taking the time to leave us a review. So glad to hear you are happy with your new flat :) All the best, DWP Housing

Avaliado com 5 de um total de 5 estrelas

Emily was fantastic

Emily was fantastic, very helpful in helping us to find a property and excellent customer service. The team have done an excellent job of the refurbishment of the property.

3 de março de 2023
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Marcelle, thank you for the 5 stars! Great to hear you have had a great experience with us. Regards, DWP Housing

Avaliado com 5 de um total de 5 estrelas

Great experience

What a pleasant, friendly and successful experience I had with Emily, any questions I had she answered right away, I'm very happy with the property Im renting, ready to move in condition, freshly painted and cleaned and maintained to a high standard, registration and application was a straight forward and smooth process, brilliant service!

11 de novembro de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hello Tracy, thank you for taking the time to leave us such a fab review. We are very pleased to hear you had a great experience. Kind regards, DWP

Avaliado com 5 de um total de 5 estrelas

New Tenant

I have nothing but praise for DWP housing. If it wasn’t for them I would still be homeless. My experience with them from start to finish has been amazing. Emily was very thoughtful, patient and always on hand if I needed her. I also had an experience with colt who went through every step of the way regarding my paperwork. My new home has been decorated beautifully and I have met some nice neighbours. Thank you!

7 de setembro de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Jeanette, we value your feedback and are very happy you have nothing but praise for us! You are very welcome. enjoy your new home. Regards DWP Housing

Avaliado com 5 de um total de 5 estrelas

Emily is very helpful and kind

Emily is very helpful and kind. I have never met someone who is willing to help like her, even if you ask her to change things a few times or to show the same apartment.
Very happy

26 de agosto de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Aurelija, we are very pleased to hear you are happy with the service you have received. Thank you for the 5 stars. Kind Regards, DWP Housing

Avaliado com 5 de um total de 5 estrelas

Emily was amazing

Emily was amazing. Thank you so much for everything

17 de agosto de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Lee, lovely to see your 5 star review. Thank you for taking the time to review us. All the best, DWP Housing.

Avaliado com 5 de um total de 5 estrelas

Emily Walker was very helpful in…

Emily Walker was very helpful in helping me find my beautiful flat. Only took 2 viewings to land the perfect one and it was based on her believing I would like what was available. She was right! Emily made the process seamless. Was very professional, patient and explained in details on the day of moving all I needed to know. Also got a goodie box on the move in day. 5 star service. DWP is worth renting from. Highly recommend

31 de julho de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi MA, thank you so much for taking the time to write us a 5 star review. Glad you are happy with the service Emily provided, we will be sure to let her know :) Kind regards, DWP Housing

Avaliado com 5 de um total de 5 estrelas

I couldn’t thank the kind staff enough…

I couldn’t thank the kind staff enough for sorting me somewhere to live within a couple of days of moving down to Bournemouth

27 de junho de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Lee, thank you for taking the time to leave us your 5 star review! We love to hear what our tenants think of our service. Will be sure to share this with the team :) Regards, DWP Housing

Avaliado com 5 de um total de 5 estrelas

Nice efficient service

Nice efficient service. Thank you Emily. Adam. B

13 de maio de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Adam, Thank you so much for the 5 star review. Regards, DWP Housing.

Avaliado com 5 de um total de 5 estrelas

I've been with DWP for three years now.

I've been with DWP for three years now and can only say good things about them. Emily helped me find my accommodation and she and all the team are kind and polite. Repairs have been done promptly and communal areas are cleaned and gardens maintained regularly.

19 de janeiro de 2022
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Amy, thank you for the review. Great to see 5 stars from you :) Take care, DWP Housing

Avaliado com 5 de um total de 5 estrelas

My experience has been nothing but…

My experience has been nothing but positive, the lady I worked with (Emily) made everything easy for me when moving and it was all done swiftly and professionally.. if your thinking of moving you could do a lot worse than DWP Housing..

19 de janeiro de 2022
Avaliação não solicitada
logotipo da DWP Housing Partnership

Resposta da DWP Housing Partnership

Hi Nik, thank you so much for your excellent review. We really do love hearing the feedback from our tenants. Thank you, DWP Housing

Avaliado com 1 de um total de 5 estrelas

No Front Door

Nice property. Shame we have had no front door to the building for over 9 weeks now.. Yes that's right 9 weeks. Excuses after excuses. Drug deals going on in corridors. I went down to put my rubbish out. And two youngsters were engaged in a sex act.
The MD of this outfit. Does not seem to care. Or does not know about this. Fire hazard. Safety hazard. Hang your head in shame. Treating humans this way.
How would you like to live for 9 weeks without a front door that locks.
Any one would have sent whole door and lock back. But oh no. Leave door hanging.. Without a lock. Impressive.

25 de setembro de 2021
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Gander, sorry to read you have experienced some issues. If you would please contact us on 01202 301244 and provide your address we will of course try to assist. Thank you DWP Housing

Avaliado com 5 de um total de 5 estrelas

Very Helpful

Very professional, efficient and helpful. Went out of their way to find a suitable property. Maintenance team are excellent, and very quick to attend. Cannot criticise any part of the service.

12 de março de 2021
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Neil, thank you for your lovely 5* review. We love to hear feedback from our tenants, especially feedback like this. Take care, DWP Housing

Avaliado com 5 de um total de 5 estrelas

Emily was really helpful and supportive…

Emily was really helpful and supportive throughout. The Flat was in lovely condition in terms of decorating, new carpets and appliances. The block I live in is also kept in nice condition, being cleaned regularly. Very happy with the service provided.

11 de dezembro de 2020
Avaliação não solicitada
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Resposta da DWP Housing Partnership

Hi Fergus Stee, thank you for your lovely 5* review. We love to hear feedback from our tenants, especially feedback like this. Will be sure to pass your praise on to Emily. Take care, DWP Housing

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