Not up to the usual good standard as from previous purchases. After waiting for a week with no response from 2 emails asking why my order had not been sent. It finally turned up after about 10 days. B... Ver mais
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Veja o que dizem as avaliações
18K Gold Calibration Disc for GemOro Auracle Testers worked as stated, made life so much easier for identifying the other Carats, 9ct, 14ct, 22ct that I have in my possession. Many thanks 👍
Excellent delivery, excellent packaging, kept me updated all the way, the only little complaint I had if any was I couldn’t take any extra guarantee out on it. But that still won’t stop me shopping wi... Ver mais
We ordered our photo box almost three weeks ago and still haven’t received it . After a week or so we received an email to say there was a two week delay but since then nothing . This is an expensive... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Equipamentos para Joalheria
- Gemologista
- Joalheiro
- Designer de jóias
- Joalheria
- Joalheiro atacadista
Escrito pela empresa
Dynagem is a dealer and retailer of Jewellery and Watch Making Parts and Tools plus Gold, Diamonds, Jewellery and Watches as well as other Jewellery Industry related services we also sell to the trade as well as direct to retail customers.
Informações de contato
22 Hatton Garden, EC1N 8BA, London , Reino Unido
- +44 (0) 3300438008
- info@dynagem.co
- dynagem.co
3,6
Bom
43 avaliações
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very beautiful necklace well made
The delivery time was longer than expected after ordering. The necklace itself is beautiful but a lot shorter than I was expecting it to be. It is a very petite 16 inch chain but beautifully made.
27 de outubro de 2024
Item was out of stock and refund was…
Item was out of stock and refund was issued.
I shouldn’t have been able to complete transaction on an out of stock item.
26 de setembro de 2024
The product was everything that I had…
The product was everything that I had expected and I'm very pleased with it. A little more communication with me after the order had been received would have been welcome (to have an idea of the length of time before I received it) and I was not expecting it when it arrived - these minor quibbles warrent a 4 rather than a 5.
27 de agosto de 2024
Extremely fast service
Extremely fast service, really pleased with the item we received
19 de maio de 2024
Great service
Easy transparent website Great delivery times absolutely nothing negative to say. The purchase was exactly as I had chosen and was well represented on the website
20 de abril de 2024
Did not end up purchasing item as…
Did not end up purchasing item as delivery times (4-7 days) was not as stated (Niton XL2 according to DynaGem Team requires several weeks delivery, but no ETA can be provided, nor is this stated anywhere on the DynaGem website). Only reason I am not leaving a fully negative review is due to the swift communication and email responses by DynaGem Team (Communication however was initiated from purchaser side). Overall not a satisfactory service, I ended up purchasing this item from different vendor where there was better communication and clear delivery times.
11 de março de 2024
Very professional service & a new customer discount.
Very professional service. Also received a new customer discount. Bracelet is stunning and a lovely Christmas present. Thank you SO MUCH.
31 de dezembro de 2023
Great communication
10 de dezembro de 2023
Can trust for purchase
19 de setembro de 2023
Item ordered was despatched immediately.
12 de junho de 2023
Had exactly what we needed
Had exactly what we needed. Good price and very fast delivery.
21 de maio de 2023
Not as described
Not as described, poor quality. Definitely not worth the money. Don’t buy from this company.
18 de novembro de 2022
This product does not have the…
This product does not have the verification certificate on the box. It also displays it was made in China, this product has no third-party so should not be made in China it was designed and meant to be made in the USA but the product I have was made in china therefore it’s “fake” this product will be examined accordingly and refund due will be given. This company is charging full price for a fake product that probably cast pence to make.
23 de abril de 2022
Resposta da Dynagem
Your product is a 100% genuine product we do not sell fakes or counterfeit products all our products are verfied and checked and our suppliers are vetted. In terms of manufactured in China most things are manufactured in China these days and many of the top companies in the world like Apple manufacture their products in China so their is nothing wrong or inferior about your item. If you have no doubts about your product you can contact the manufacturer who's details and information are included in your package.
Great customer service
Zaq was very helpful and kept me up-to-date on the status of my order and the items were expedited for dispatch.
25 de fevereiro de 2022
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