Anthony, we take feedback seriously, but it is important to clarify several inaccuracies in this review so prospective clients have an accurate understanding of how the program operates.
First, Dynasty Sync does not guarantee a specific timeline for sales volume or number of inventory opportunities. The 60-day guarantee referenced applies only to achieving at least 15% net profit on completed sales, provided the terms of the agreement are followed. Anthony’s account is currently at exactly a 31.47% ROI. Had he continued purchasing inventory as recommended during our February call, he could have continued achieving strong returns similar to many of our other clients. Instead, he chose to stop purchasing products and request a refund.
The reason we start clients with smaller invoices initially is so they can experience a full sales cycle and clearly understand how the process works before increasing capital deployment. The goal is not to immediately max out a client’s invoice cap within the first 30 days, but rather to provide visibility into the sourcing, shipping, and sales cycle so they can confidently allocate capital and manage cash flow as larger invoices are introduced in subsequent cycles. This structure helps clients better understand the process and build confidence before scaling inventory purchases.
Your refund request was submitted after the contractual guarantee window had expired and had achieved 31.47% margins - so the request did not qualify under the agreement. Despite this, we still made multiple good-faith efforts to reach a resolution, including offering settlement options and even offering a path forward that would increase profit allocation for a period of time to accommodate for the lost time. Both of these settlement options were declined.
This is a business partnership, and participation from both sides is essential for success. The client’s primary role is to review and purchase inventory opportunities and manage capital allocation accordingly. Our team clearly communicates that invoices must typically be accepted within 24 hours, as inventory opportunities are time-sensitive and may be offered to other ready buyers if not accepted. Our team works continuously to source high-quality inventory opportunities, and it is important that clients remain active in communication channels to avoid missing available inventory.
We are focused on building long-term partnerships with clients who are committed to the process and prepared to fulfill their role within the agreement. When both parties remain aligned and engaged, this creates the strongest opportunity for consistent performance and a mutually beneficial working relationship.
We remain committed to operating with transparency, professionalism, and integrity, and we encourage prospective clients to review our Terms of Service carefully to ensure the structure aligns with their expectations.
— Dynasty Sync Team
