Fantastic products and support. I use their Linseed Oil Paint for exterior wood and Masonry Paint. The latter paint ‘system’ of mixing the powder was new to me. It takes some getting used to and... Ver mais
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Veja o que dizem as avaliações
Still waiting for a paint sample I ordered 8 days ago. I wouldn't normally leave a review for something like this, but they sent me a link to review, so I guess they want my feedback. Personally 8 day... Ver mais
A empresa respondeu
First time user of earles paint but converted to the cause! Very easy to use after watching the help full video on the website and advice from David (tks). Primer coat and two coats of paint ga... Ver mais
Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.
Informações de contato
Unit 3B, Berwick Road Industrial Estate, NE71 6AH, Wooler, Reino Unido
- 01668263974
- enquiries@earlespaint.co.uk
- earlespaint.co.uk
4,5
Excelente
242 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent paint but needed to chase
Excellent paint but needed to chase for delivery took 12 days and a reminder
24 de junho de 2024
Resposta da Earles Paint
Hi Nick. Thanks for taking the time to leave your feedback. Its always great to hear back from our customers with their experience.
We are delighted that you are happy with the paint and we do apologise for the extended delivery. All our products are handmade and production has caused an issue for us for some products over the summer and we are obviously working to fix bottlenecks in our system so we can get orders out as quickly as possible. But we hope that you are pleased with the final results. Kind Regards David@earles
Impressive
Robust, well-designed packaging with helpful instructions, and rapid and secure delivery. Impressive.
4 de julho de 2024
Resposta da Earles Paint
Hi David,
We are delighted to read your wonderful review!
Thank you
Carol@earlespaint.co.uk
Great technical knowledge at customer…
Great technical knowledge at customer services, prompt delivery of colour samples, have yet to try the product in anger but fingers crossed it lives up to the other reviews as it is a third of the cost of other breathable paints.
4 de julho de 2024
Resposta da Earles Paint
Hi Anthony,
Thank you for taking the time to leave us and potential customers such valuable feedback.
Have a great day!
Carol@earlespaint.co.uk
Excellent paint (linseed oil paint)…
Excellent paint (linseed oil paint) although not the easiest top apply! Covers wood beautifully.
Prompt service by Earles for, making, packing and delivery.
A little disappointed that the paint price increased from £60 to£72 unless than a month of purchase.
14 de junho de 2024
Resposta da Earles Paint
Hi Jasmin
Thanks for the review and we are delighted that you loved the paint and the quick delivery service.
As you point out prices have increased due to the increased costs for raw materials. But we do try to keep our prices as competitive as possible compared similar products, and we really think that they offer great value for money.
Regards
david@earles
I probably missed it but I couldn’t see…
I probably missed it but I couldn’t see delivery info pre purchase. Would have been useful to know courier and that it was next day.
Super pleased with paint and service though.
19 de junho de 2024
Resposta da Earles Paint
Hi Adele,
Thank you for taking the time to leave us such valuable feedback!
Best wishes
Carol@earlespaint.co.uk
Resposta da Earles Paint
Hi Lindsey,
Thank you for your feedback.
Have a great day!
Carol@earlespaint.co.uk
Impressive breathable masonary paint & service
I had some questions prior to purchase which were answered personally, promptly and knowledgeably. I ordered samples followed by an order - and another as I had underestimated the amount needed (I have a grade 2 with a variety of different painted areas). All deliveries arrived promptly.
I’m so impressed with the paint. It appears very clear/liquidy going on but quickly dries with colour. We’ve only got one coat on so far due to the weather but my painter and I are very impressed - my painter is going to use it on his new (old!) cottage!
Earles paint have satisfied my painter, myself and my CO with its breathable qualities. Thank you.
17 de junho de 2024
Resposta da Earles Paint
Hi Fiona,
Thank you so much for taking the time to leave us and potential customers such valuable feedback!
Have a great day!
Carol@earlespaint.co.uk
Fantastic customer service
Fantastic customer service. Really appreciated. Great paint, but hard to use in sprayer ( kept clogging) but after 3 coats on rough cast render it looks lovely!
28 de maio de 2024
Resposta da Earles Paint
Thank you, so much for your very informative feedback. We are delighted that you are happy with the results.
Have a great day.
Carol@earlespaint.co.uk
Personal advice and time given
28 de maio de 2024
Resposta da Earles Paint
Hi Catrin,
Thank you for taking the time to leave us such wonderful feedback.
Best wishes.
Carol@earlespaint.co.uk
Outstanding
Possibly the most friendly and professional company I have had the pleasure to have used, I cannot recommend Earles Paint highly enough. Knowledgeable and helpful, and they also actually answer the phone unlike most companies nowadays! The paint is absolutely beautiful to work with and their colour matching service is outstanding! A true treasure in the modern world. Thankyou so much!
20 de abril de 2024
Avaliação não solicitada
Resposta da Earles Paint
Hi Willow,
Thank you so much for taking the time to leave us and potential customers such valuable feedback.
We are delighted to hear that you had such a positive experience with Earles Paint.
Have a wonderful day!
Carol@earlespaint.co.uk
Great communication super fast delivery…
Great communication super fast delivery my job specification was for linseed oil gloss so needed it in a hurry and I had it next day and a great traditional product very happy
23 de maio de 2024
Resposta da Earles Paint
Hi,
Thank you so much for your Trustpilot review. We are delighted to hear that you received your Traditional Linseed Oil Gloss promptly!
Have a great day!
Carol@earlespaint.co.uk
Very pleased.
Delivered on time and packaged well.
The brushes I bought were perfect for the job. Nice short bristles with a wide ferrule. Great for lime washing.
21 de maio de 2024
Resposta da Earles Paint
Hi Paul,
We are so happy to hear that our brushes were perfect for your project.
Thank you for your feedback.
Carol@earlespaint.co.uk
Great product and customer service
Great product and customer service, would highly recommend.
17 de maio de 2024
Resposta da Earles Paint
Hi Charlotte,
Thank you so much for taking the time to leave us a fantastic review.
Have a great day!
Carol@earlespaint.co.uk
Resposta da Earles Paint
Hi Chris,
Thank you for leaving us a 5 star review! We are always here to help!
Have a great day!
Carol@earlespaint.co.uk
Easy to order
Easy to order, informative web site, including images of use of product, colours used. I selected local delivery thinking I could collect it from a participating business and that there would be further options for selection. Not receiving any I called their office. The staff member I spoke to was helpful, happy to chat, and resolved the problem easily. Product arrived intact the following day.
23 de abril de 2024
Resposta da Earles Paint
Hi Bernadette,
Thank you for taking the time to leave us and prospective customers such wonderful feedback! We are delighted that you found our ordering system easily on our informative website!
Have a geat day!
Carol@earlespaint.co.uk
Resposta da Earles Paint
Hi Nicholas,
Thank you so much for your fantastic feedback!
Have a great day!
Carol@earlespaint.co.uk
Resposta da Earles Paint
Hi Robert,
Thank you for taking the time to leave us such valuable feedback. We are delighted to hear that our paint met your expectations.
Have a great day!
Carol@earlespaint.co.uk
Ordered Brick Red
Ordered Brick Red. Followed the instructions to the letter. It went on as Orange/Terracotta but having read that it would change colour upon curing we waited a week. It's still Orange. Very very disappointed and annoyed at the time and expense wasted. Painted over it with another brand of paint as it looked absolutely awful.
In response to your reply, no there is absolutely no chance in the world that I received the wrong colour. It was labelled as Brick Red, it looked like Brick Red in terms of powder colour. It went on like Fanta Orange and stayed like that.
27 de abril de 2024
Avaliação não solicitada
Resposta da Earles Paint
Dear Phil,
Thank you for your feedback. We are sorry to hear that you are disappointed with your order. It is possible that there has been a packaging error and you have received the wrong colour. We would always advise customers to contact us if they have any questions or concerns regarding an order.
Best regards
Carol@earlespaint.co.uk
Resposta da Earles Paint
Hi Reg,
We are sorry to hear that your desired colour was not available from our stock range. We would like to take this opportunity to make you aware that we do supply a colour match service. Which can be found under our bespoke colour match from link below.
https://www.earlespaint.co.uk/colours/
Kind regards
Carol@earlespaint.co.uk
Contacted the company before ordering…
Contacted the company before ordering and they provided useful advice on interior lime wash
9 de abril de 2024
Resposta da Earles Paint
Hi Georgia,
Thank you for taking the time to leave such valuable feedback. We are delighted that you contacted the company for advice on interior lime wash. Expert guidance can help to make an informed decision.
Also, we would love to see pics of your finished project!
Best wishes
Carol@earlespaint.co.uk
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