Think about it carefully before you…
Think about it carefully before you buy, as there are no refunds. This is not an app but rather requires you to download another app and link them together. The other app continually asks you to upgrade, even though you supposedly are not required to do so (and hopefully you won’t run up against the basic app limits). This purchase also wants you to upgrade and to join the monthly club, so you are constantly confronted with the “option” to but more. I thought I was buying a stand alone planner, but it’s actually just a set of templates. This is a lesson to me to check TrustPilot BEFORE I purchase.
Resposta da Easeupplanners
Thank you for taking the time to leave this review, we genuinely value the feedback.
We want to address a few points directly. Our product page clearly describes the EaseUp Digital Planner as a hyperlinked PDF planner that's used inside a free PDF annotation app like GoodNotes, this is stated upfront, not something hidden after purchase. It's built the same way many digital planners on the market work.
We also want to be clear that no payment is ever required for the app itself. GoodNotes offers a paid upgrade prompt, but our planner is fully functional on the free version, no exceptions. Our step-by-step Playbook shows exactly how to decline that offer.
On the Club membership, that's an entirely optional add-on shown after checkout. It's never required to use the planner, which is complete on its own.
We do stand firmly by our no-refund policy for digital products, as it's clearly displayed on our site and accepted at checkout, and we're a genuine, established business with thousands of customers successfully using this planner every day.
We're sorry this wasn't the right fit for you, and we'd welcome the chance to help if you're ever open to giving it another look.