I visited the showroom at Staples Corner and booked an appointment for the following week. When I arrived for my appointment, I was informed that it had not been booked at all. This was a complete w... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit C, Staples Corner Shopping Park, NW2 6LW London, Greater London, GB
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Veja o que dizem as avaliações
I really can’t thank Matt and Oscar enough for their help at Easy Bathrooms. They were incredibly willing to assist and provided me with exactly the information I needed. They went the extra mile to f... Ver mais
My partner, Peter and I visited Staples Corner - A delight to chat with Oscar - He Listens, is pleasant, professional, positive customer interactions. Efficient, genuine & effective at listening, know... Ver mais
At Easy Bathrooms, with wide choice; Dipesh and Anil were helpful to explain to choose the right wall and floor tiles and arranging timely delivery. Issue of shortage of tiles was resolved by Dipesh s... Ver mais
Detalhes da empresa
- Loja de Acessórios para Banheiros
- Reforma de Banheiros
- Loja de espelhos
- Loja de radiadores
- Loja de box para banheiro
- Loja de azulejos
Escrito pela empresa
Visit Easy Bathrooms & Tiles Staples Corner for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.
Simply Luxurious
Escrito pela empresa
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Informações de contato
Unit C, Staples Corner Shopping Park, NW2 6LW, London, Greater London, Reino Unido
- 0208 208 0224
Complete Bathroom Installation Service
4,0
Muito Bom
46 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The manager wasn't verbally transparent
The rationale for this assessment is that, although the product quality is commendable, the customer service experience is notably deficient. I placed an order through the online platform and received minimal information throughout the transaction process. During my interaction with the manager regarding the online sales process, I was not made aware of the monthly payment amount. Upon reviewing my direct debit today, I observed that the payment was significantly higher than anticipated.
I subsequently contacted the store to resolve this issue; however, the manager was uncooperative in addressing my concerns. I contend that it is essential for both the customer to inquire about the monthly payment details and for the manager to communicate this information clearly and verbally. As a first-time purchaser with this company, I was disappointed with the level of customer service provided.
12 de março de 2025
Avaliação não solicitada
Resposta da Easy Bathrooms - Staples Corner
Good morning Rosetta
We understand your frustration and apologise for the inconvenience you experienced. We strive to provide excellent customer service and it's disheartening to hear that your experience fell short of your expectations.
We value your feedback and will use it to improve our communication processes. We recognise the importance of transparency and clarity in our interactions with customers, especially regarding financial details. A member of our feedback team is currently looking into your concerns and will be in contact with you in due course. However, if you wish to contact the team sooner please email trustpilot@easybathrooms.com and they will be more than happy to assist.
Kind regards
EB
I had a very professional help buying…
I had a very professional help buying two complete bathrooms thanks to the help from Dips,who works at the brunch in Staple Corner.His advice and knowledge of the products made the hole experience very successful.
6 de abril de 2025
Avaliação não solicitada
Very helpful and they go the extra mile…
Very helpful and they go the extra mile to provide great customer
15 de março de 2025
Resposta da Easy Bathrooms - Staples Corner
Good morning Helen,
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional customer service and are glad our efforts were recognised.
Kind regards,
EB
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