Ordering is easy and information sent through 'e' mail. Delivery was excellent delivery company kept me informed. Parcel delivered in good order. Used Easy Care Solutions on other occasions and wou... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I order products for a disabled friend who I help care for.I can not fault service and speedy delivery with instructions for safe place delivery.
The website doesn't allow you to alter subscriptions, as it seems to be set at your original subscription order, so had a bit of trouble getting my subscription increased. It is probably easier to... Ver mais
A empresa respondeu
Really happy with East Care Solution for offering products at wholesale prices. Prompt delivery and fine quality. It’s fit for purchase for my dad who’s having dementia. The pads were of great qualit... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos Hospitalares
- Fornecedor de Equipamentos para Deficientes
- Fornecedor de Artigos Hospitalares
- Atacadista de artigos de higiene
- Fornecedor de equipamentos para mobilidade
Escrito pela empresa
Easy Care Solutions is one of the UK’s leading distributors of continence and hygiene products, supporting individuals and professional care providers with dependable, discreet solutions designed to promote comfort and dignity. ✔ High-quality, affordable products focused on reliability and discretion ✔ Our own trusted ranges: ALIA and Easy Care Solutions ✔ Global brands including TENA, ONTEX, Attends, SUNKISS and Hartmann ✔ Knowledgeable customer support and excellent value you can rely on
EASY CARE SOLUTIONS – Trusted Incontinence & Hygiene Supplies Across the UK
Escrito pela empresa
- Competitive Pricing & All-Time Promotions
- We offer ongoing promotions across our website, giving you great value on essential care products every day. With strong partnerships and direct sourcing, we keep costs low and pass savings on to our customers.
- Flexible Care Subscriptions
- A convenient auto-reorder service to ensure customers never run out of vital supplies.
- Exceptional Customer Support
- Our experienced care team is always available to help choose the right product, arrange subscriptions, or answer any care-related questions.
Fast and Reliable Service
Next Day Delivery and Free Shipping Over £100
Fast Delivery – Most orders are dispatched within 24 hours, ensuring you receive essential incontinence products quickly and discreetly.
Informações de contato
Westfield Two, Pistone Green Business Park, Westfield Road, LU7 9GP, Tring, Reino Unido
- +441923243393
- help@easycaresolutions.co.uk
- easycaresolutions.co.uk
4,7
Excelente
352 avaliações
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Be aware of trying to increase your subscription
The website doesn't allow you to alter subscriptions, as it seems to be set at your original subscription order, so had a bit of trouble getting my subscription increased.
It is probably easier to add your new value subscription order, then delete the original one, as they were unable to do it in their back office either.
Good service, as shortfall posted out same day, when I pointed it out.
Thank you.
30 de março de 2026
Resposta de Easy Care Solutions
Thank you for your feedback—we really appreciate it.
You're absolutely right that increasing a subscription can sometimes be tricky due to how orders are set up, and your suggestion is a helpful one for other customers. We're always working to improve this experience.
We're glad we could resolve the shortfall quickly for you and that you were happy with the service.
Thanks again for taking the time to share your experience!
Easy to order just what I needed
Easy to order just what I needed
Delivered when said
3 de abril de 2026
Resposta de Easy Care Solutions
Thank you for your kind review!
We're really pleased to hear that ordering was easy and everything arrived as expected. That’s exactly the experience we aim to provide.
We appreciate your support and hope to serve you again soon!
Resposta de Easy Care Solutions
Thank you for your kind feedback! We’re really glad to hear you were happy with the service. We appreciate your support and look forward to helping you again soon 😊
Easy to order just what I was looking…
Easy to order just what I was looking for. Competitive price and delivery the next day. Great service.
1 de abril de 2026
Resposta de Easy Care Solutions
Thank you for your kind feedback! We’re really glad to hear you were happy with the service. We appreciate your support and look forward to helping you again soon 😊
Success Story
Simple, straight forward order process and delivery in very quick timescale.
31 de março de 2026
Resposta de Easy Care Solutions
Thank you so much for your kind feedback! We're really pleased to hear you found the ordering process simple and the delivery quick. We truly appreciate your support and look forward to serving you again 😊
Dissappointing experience
Dissappointing experience. Delivery very poor from Amazon. Delayed and delivered to wrong house number. Wish they use a different courier.
Though after relaying issue with Easy Care Solutions they agreed to reimburse the courier costs.
12 de março de 2026
Resposta de Easy Care Solutions
Hello,
Thank you for your feedback, and we’re sorry to hear about your experience.
We sincerely apologise for the delivery issues caused by the courier, including the delay and incorrect delivery location. While the delivery is handled by Amazon, we completely understand your frustration and appreciate you bringing this to our attention.
We’re glad we were able to assist in resolving the issue by reimbursing the courier costs. Your feedback is important to us, and we will continue to raise such concerns to help improve the service.
Thank you for your understanding.
Kind regards,
Reasonable service…
Ordered and delivered within two days which is an excellent service
Website easy to use and easy to pay
Price could be better.
30 de março de 2026
Resposta de Easy Care Solutions
Hello,
Thank you for your feedback.
We’re really pleased to hear that you found our service quick and our website easy to use—that means a lot to us. We also appreciate your comments regarding pricing, and we continuously work to keep our prices as competitive as possible while maintaining product quality and service standards.
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
The product is 4 star
The product is 4 star. Your delivery by Amazon not
worthy of 1 star. The delivery driver , despite explicit instructions where to leave the package , just dropped it over the driveway gate and keeps doing it. Appalling.
29 de março de 2026
Resposta de Easy Care Solutions
Hi,
Thank you for your feedback — we’re really glad to hear you’re happy with the product itself.
We’re very sorry to hear about your delivery experience. That’s certainly not the standard we expect, especially when clear instructions have been provided. We’ve raised this with Amazon’s delivery team so they can address this with the driver and prevent it from happening again.
If you continue to experience issues, please let us know and we’ll do everything we can to help.
Thanks again for bringing this to our attention.
Good value
Delivered on the date promised :) A very necessary product and good value :)
29 de março de 2026
Resposta de Easy Care Solutions
Hi,
Thank you for your kind feedback — we’re so pleased to hear you found the product good value and that it arrived right on time!
It’s great to know it’s been useful for you 😊
Thanks again for taking the time to share your experience!
The product is great
The product is great, I have been purchasing the large bed pads for over two years, delivery is always on time, and would recommend for cost effectiveness
18 de março de 2026
Resposta de Easy Care Solutions
Hi,
Thank you so much for your continued support — it really means a lot to us! We’re delighted to hear you’ve been happy with the large bed pads over the past couple of years and that you find them cost effective.
It’s great to know our delivery has been consistently on time too 😊
We truly appreciate your recommendation and your loyalty — thank you again for your kind feedback!
you wanted bank authorisation and sent…
you wanted bank authorisation and sent one time passcode to regular customer definitely the pits
28 de março de 2026
Resposta de Easy Care Solutions
Hi,
Thank you for your feedback — we’re really sorry to hear about your experience.
The one-time passcode request is part of our payment security process, designed to protect our customers from unauthorised transactions. We understand this can sometimes feel inconvenient, especially for regular customers, and we truly appreciate your patience.
Your feedback is important to us, and we will take it on board as we continue to improve our service.
If there’s anything we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Great communication.
17 de março de 2026
Resposta de Easy Care Solutions
Hi,
Thank you so much for your kind feedback! We’re really pleased to hear you were happy with our communication.
We truly appreciate your support and look forward to serving you again.
Kind regards,
as ordered and delivered on time
12 de março de 2026
Resposta de Easy Care Solutions
Thank you for your feedback! We're really pleased to hear your order arrived as expected and on time. We truly appreciate your support and look forward to serving you again
Resposta de Easy Care Solutions
Thank you for your kind feedback! We're delighted to hear your subscription deliveries are consistently on time. We truly appreciate your support and look forward to continuing to serve you
Very competitive prices
Very competitive prices. However I am still awaiting my delivery. No email to confirm my purchase has been sent therefore no tracking. It was supposed to be next day delivery! I got a phone call from the company, who have confirmed the carrier has let them down, based on this I have awarded 5 stars.
26 de março de 2026
Resposta de Easy Care Solutions
Hi, thank you for your feedback and for bringing this to our attention. We’re sorry to hear about the delay and the lack of confirmation email.
This isn’t the experience we aim to provide. Please could you send us your order details so we can urgently check the status and provide you with tracking information? We’ll do our best to resolve this as quickly as possible.
Thank you for your patience — we’ll get this sorted for you.
Excellent and prompt service
14 de março de 2026
Resposta de Easy Care Solutions
Thank you for your kind feedback! We’re really glad to hear you were happy with the service. We appreciate your support and look forward to helping you again soon 😊
Resposta de Easy Care Solutions
Thank you for your review! We're delighted to hear you were happy with the service and speedy delivery. We really appreciate your support and hope to serve you again soon 😊
Excellent service as usual
25 de março de 2026
Resposta de Easy Care Solutions
Thank you for your continued support! We’re really pleased to hear you’re consistently happy with our service. We truly appreciate your loyalty and look forward to helping you again 😊
Resposta de Easy Care Solutions
Thank you for your review! We're glad to hear your order arrived quickly. We really appreciate your support and hope to serve you again soon 😊
Resposta de Easy Care Solutions
Thank you for your fantastic review! We're delighted to hear you found our service prompt and efficient, and that you were happy with the price. We really appreciate your support and hope to serve you again soon 😊
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