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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The design itself is very good, but there are parts missing from the "shopping list". Like 5-inch screws. Not mentioned until you actually need them! Also doesn't call out that you need to use pressur... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

This is a great company, so far. I got double-billed for the plans, but I think that was a banking issue, and not from Easy Coops. I contacted them and received a very fast response. They issued a re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good plans look thorough and easy to follow. Not sure about why the plans call for pressure treated lumber for framing I don’t think that is necessary except were the areas that could draw moisture. O... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ridiculous that 72 page document is emailed. We expected a hard copy. . . .will NEVER order from you again and make sure no one we know even thinks about ordering from you! Thanks for nothing!

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Easycoops.com is a website that offers free and premium chicken coop plans. Our plans are well-designed and easy to follow. We offer professional customer support and money-back guarantee, so you can try the plans risk-free.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

30 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good plans

Good plans look thorough and easy to follow. Not sure about why the plans call for pressure treated lumber for framing I don’t think that is necessary except were the areas that could draw moisture. Overall good design

1 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Great looking complete coops

Great looking complete coops. Instructions and illustrations are.easy to understand and follow, material list is complete, from plan to finished product you can't beat Easycoops.

15 de dezembro de 2023
Avaliado com 1 de um total de 5 estrelas

Because you asked for a review

Because you asked for a review, here you go. Plans were paid for and delivered quickly. Unfortunately they are wrong. Atleast the bill of materials or purchase list that comes with the plans. This will make me now go through the entire build sheet and make my own list to purchase because all I did was check one item and it was grossly wrong. I emailed support and they said they would ask the designer. Still no word back. As a mechanical engineer that deals with prints and bill of materials this questions the entire package. I will give it a few more days and then request a refund. I am either the first person to point this out or the company does not care to update their drawings. I am sure if it was ever built someone would have said something as they would have 12 pc of plywood that would be trash.

11 de dezembro de 2023
logotipo da Easycoops.com

Resposta de Easycoops.com

Thank you for your detailed feedback. After a thorough review, we discovered that there were indeed some inadvertent typos in the plan, which likely occurred during the conversion process. We've since corrected the issue and have sent you the updated version via email.
We truly appreciate you bringing this to our attention, and we’re committed to making sure the plans meet your expectations. If there's anything else we can do to assist, please don't hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

Good plans and good customer support

The plans for the coop are great. Gives everything in really good detail and has really good customer support. I changed it from four to five stars because I was having some problems with the plans and after I sent a review they sent me the corrected plans.

3 de dezembro de 2023
Avaliado com 3 de um total de 5 estrelas

good baseline

good communication good baseline for a coop but could use some trimming recommend making it 8 foot long instead of 8' 9 1/2" there is wasted material that way

12 de setembro de 2023
logotipo da Easycoops.com

Resposta de Easycoops.com

Thank you for reaching out and sharing your concerns. The security of our users is of paramount importance to us.

Upon careful review, it appears that the issues you experienced might be related to an incorrect address and zip code input on your end. We found that the details were entered incorrectly twice. This might have caused some confusion or errors during your transaction, but it is not indicative of a security breach or hacking attempt on our platform.

I'd also like to clarify that our website does not store or process any credit card information directly. We utilize industry-standard payment gateways such as Stripe, PayPal, Google Pay, and Apple Pay to handle transactions, ensuring the utmost security and peace of mind for our users.

However, for your peace of mind and to ensure absolute clarity, we immediately conducted an in-depth audit of our security systems after reading your feedback. We are pleased to confirm that our platform remains secure, with no signs of unauthorized access or data breaches.

We understand how distressing it can be to suspect that your personal information might be at risk. We take these concerns very seriously and work diligently to ensure our systems are robust and safe. If you have any more questions or require assistance, please don't hesitate to contact our customer support. We are here to help.

Avaliado com 2 de um total de 5 estrelas

Excellent drawings. Materials unclear.

Excellent drawings, lackluster plans. Bill of materials unclear. My assumption is it’s lost in translation between either countries of origin/use or its field terms vs actual items. For example, “corner bracket” yields nothing in search results. When I look at images and try to compare to hardware store items, I have no idea what ratings are important.

Edit: Decreased rating for the following.

The "corner brackets" I refer to in my review are in the plans as 3x3 and 2x3. The owner sent me an image with a meme over top showing they looked up corner bracket in home depot. What they also managed to point out is that corner brackets have either 3 or 1 dimension. For instance, the first bracket in their tongue-in-cheek insult is listed as a 2 in. x 1-1/2 in x 2-3/4 in. Galvanized Angle.

This is what I mean by unclear bill of materials. When I search "3x3 corner bracket" The results are a 1-1/2 in 3x3 bracket. However, the drawing shows the bracket the same width as the 3-1/2" x 3-1/2" lumber. Meaning their bracket needs to be 3"x3"x3-1/2" which is a non-standard part and would require fabrication or special order.

That being said, I still maintain these are decent drawings that can yield a good general arrangement. The owner just failed to add clarity or seek it in a professional manor. They had their feelings hurt when criticism was provided.

Originally I gave them 3 stars because they're decent drawings that can be used as a guideline. However, don't pay for them expecting accurate drawings or prints. I downgraded to 2 star following the email with just sub-par manners. I don't mind paying for things, but I don't want to reward when people ask for a review then get upset when I give direct criticism.

The owner issued a refund. Fittingly, you get what you pay for and the plans are worth every penny I paid.

14 de setembro de 2023
logotipo da Easycoops.com

Resposta de Easycoops.com

We sincerely apologize for any confusion or frustration you experienced with the bill of materials and our communication. It's clear that we fell short in providing clarity on specific hardware terms, and we appreciate your insight into how the terminology could be misinterpreted. This is something we will work on improving to avoid any such issues in the future.
We're glad you found the drawings useful, but we understand that precision in materials is just as important. Your experience will help us refine our plans moving forward, and we take your comments seriously.
Once again, we're sorry for the miscommunication on our end and any frustration it caused. We've issued a full refund to make up for the inconvenience. If you have any further suggestions or concerns, please feel free to reach out.

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