Absolutely dreadful experience from…
Absolutely dreadful experience from start to finish. The location itself is down narrow lanes full of potholes, so don’t be surprised if you leave worrying about your suspension. The parking area is basically on a farm, with animals roaming around near the cars — not exactly reassuring when leaving your vehicle for several days.
To make matters worse, we had to wait around 30 minutes for the shuttle to the airport despite already running slightly late. Then, when we arrived at the parking location, we were told we had to pay an additional £17 airport barrier charge, which felt like a hidden extra and wasn’t made properly clear beforehand.
The return journey was even worse. After landing back in the UK, we waited 45 minutes to be collected. The shuttle van that eventually arrived had one of the worst cracked windscreens I’ve ever seen — genuinely looked unsafe to be on the road.
When we finally got back to our car, we discovered a dent on the wing. The staff response was basically “it’s very tiny,” completely missing the point that the car is only two years old and was handed over without damage. Their attitude was simply “call customer services and make a complaint.”
Overall, this is by far the worst airport parking experience we’ve had. It’s also much further from Bristol Airport than advertised. Poor organisation, poor customer service, and absolutely no care shown for customers’ vehicles. Avoid if you value your car or your time.








