Eatlean Protein Avaliações 

653
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Delivery was sooner than stated. Packaged very well. Delivery company chosen were also excellent. Two chick's eggs whites were great. The Tasty Mature, whilst melts much better than the ordina... Ver mais

Avaliado com 5 de um total de 5 estrelas

The EatLean cheese range is fantastic including the smoked cheese blocks and spreadable. The nutritional values are great for anyone who is health minded or has to watch saturated fat levels. The tast... Ver mais

Avaliado com 1 de um total de 5 estrelas

Received a mouldy block. In subscription. It happens but took ages and a reminder to sort out. No real apology or offer of compensation other than “do you want a refund or replacement “. Customer serv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am on a high protein way of life,the Eatlean cheese is fantastic.i use the grated cheese on jacket potato and salads,the soft cream cheese on wafers with beetroot or pickle.lots of uses i am looking... Ver mais

Detalhes da empresa

  1. Serviço de encomenda de comida online
  2. Produtor de Alimentos
  3. Fornecedor de Produtos Alimentícios

Escrito pela empresa

PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

653 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

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3,6

Todas as avaliações

(653)

119 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Great service and products.

Delivery was sooner than stated. Packaged very well.
Delivery company chosen were also excellent.
Two chick's eggs whites were great.
The Tasty Mature, whilst melts much better than the ordinary protein cheese, doesn't have a cheddar (even mild cheddar) flavour. I find adding some parmesan improves it's flavour.
Good macros though, if you are trying to lower fat intake.

Wish I could give 4.7 stars, since it such a small issue of flavour.

Otherwise very satisfied.

23 de maio de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

High protein and great macro cheese

Ordered some grated and solid cheese and it tasted great. For the macros and calories I think is the best cheese you're going to find! Only downside was royal mail messed up the delivery and by the time I got my cheese it was expired. But customer support was very helpful and Matt helped me revive a replacement order which arrived on time!

22 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible product

Terrible product. Cheese slices stuck together so much that it wasn't usable, couldn't even separate with a knife. Dont bother, it all went in the bin.

11 de maio de 2026
Avaliação não solicitada
logotipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Gavin,
Thank you for your review. We are sorry to hear that you experienced a quality issue with our cheese slices. Please send us an email to info@eatlean.com with some photos if possible and we will certainly look to feed this back to our Quality Assurance team and provide a resolution.
- The Eatlean Team.

Avaliado com 1 de um total de 5 estrelas

Mouldy cheese!

When my order was delivered, a pack of grated cheese was mouldy. I contacted Eatlean and almost a week later I’ve had no response from them. This isn’t the first time I’ve received mouldy cheese, and I won’t be ordering from them again.

13 de maio de 2026
Avaliação não solicitada
logotipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Mark,
Thank you for your review.
Our sincerest apologies that the cheese contained mould. It appears that a member of our team has since been in contact to provide a resolution. However if you do require further assistance you can email us any time at info@eatlean.com and we will be happy to help.
- The Eatlean Team.

Avaliado com 2 de um total de 5 estrelas

Love the cheese, but terrible customer service

Let’s start with that we actually love the products! It’s great for a diet! We tried some blocks of cheese and crispy bites from the supermarket and were hooked!

But the customer service is terrible.
We ordered a box over two weeks ago and still haven’t received all of the items. We sent by now probably 6 Emails but only received a reply to one message, with a “sorry for the inconvenience” and “we’ll look into it”. And then nothing…
There were 8 items missing and after two weeks still not a proper apology or refund. So we cancelled our subscription.
To be fair most products are cheaper in the supermarket anyway, but the choice of items is a lot less there.
Besides that we found mould in one of the items we did receive, but didn’t even go after that since they never reply anyway.
Very disappointed.

30 de abril de 2026
Avaliação não solicitada
logotipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Stacey,
Thank you for your review. We sincerely apologise regarding the missing items.
It appears that a member of our team has since been in contact to provide a resolution, and hopefully these have now reached you safely. However if you do require further assistance you can email us any time at info@eatlean.com and we will be happy to help.
- The Eatlean Team.

Avaliado com 1 de um total de 5 estrelas

Still not received

UPDATE:

Cheese finally arrived 12th May covered in MOULD!! Never again will I be using Eatlean.

I placed an order on 25th April. Almost 3 weeks later I still haven’t received the order.

Received a dispatch notification on 28th April then nothing further and Royal Mail kept saying they were awaiting the package.

I’ve contacted customer service twice and Facebook chat and have finally heard back on Friday last week confirming that the order had potentially gone missing a new order would be sent. But days later and still no correspondence confirming it’s been dispatched again.

I’ve tried to be patient considering there was a weekend but still no dispatch notice yesterday or today so I’ve now asked for a full refund so I can purchase some goods with my normal protein provider.

It’s a shame as I have used this company a few years back and all was great not so this time.

25 de abril de 2026
Avaliação não solicitada
logotipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Leo,
Thank you for contacting us.
Our sincerest apologies for the issues you have experienced with this order. We have fed back to the team so that we can improve our service.
It appears that a refund was offered and you should now have received the funds back into your account.
Again we do apologise for the negative experience.
- The Eatlean Team.

Avaliado com 3 de um total de 5 estrelas

Selten habe ich so etwas unseriöses…

Selten habe ich so etwas unseriöses erlebt.
Ich habe für über 50 Euro Käse bestellt, nach 10! Tagen war immer noch keine Ware da, nachdem ich eine Mail geschrieben habe, bekam ich als Antwort zurück das die Ware im Depot angeblich nicht eingescannt wurde.
Mir wurde angeboten die Ware erneut zu schicken, ich habe dem zugestimmt. Das war vor einer Woche, bis heute ist weder Ware noch eine Lieferung Ankündigung bei mir angekommen. Ein absolutes Unding.

Geändert am 26.05.26:

Da mich nach einigen Wochen letztendlich das kostenlose Paket erreicht hat ändere ich von 1 Stern auf 3 Sterne. Für das Produkt selbst würde ich sogar 5 Sterne geben, weil es für meine Zwecke absolut perfekt ist, es gibt kein Vergleichbares Produkt am Markt.

Ich würde wirklich gerne wieder bestellen, habe aber neine lust auf Versand ärger.....

6 de maio de 2026
Avaliação não solicitada
logotipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Alain,
Vielen Dank für Ihre Bewertung.
Es tut uns leid, dass Sie Probleme mit Ihrer Bestellung hatten.
Dieses Problem scheint nun gelöst zu sein. Sollten Sie dennoch weitere Unterstützung benötigen, kontaktieren Sie uns bitte per E-Mail unter info@eatlean.de. Wir helfen Ihnen gerne weiter.
Mit freundlichen Grüßen,
- The Eatlean Team

Avaliado com 1 de um total de 5 estrelas

Nie wieder , 9 Tage nach Bestellung noch keine Ware angekommen und nicht mal Versand !

Habe am 26.04 mehrere Produkte zum ersten mal bestellt.
Bis heute sind die Produkte nicht geliefert worden.
Nach Email Kontakt gehen sie davon aus das es am 06.05 verschickt wird , laut der APP Shop ist noch nichts passiert ( stand 15 Uhr ) .
Als Entschuldigung da es solange dauert gab es ein 10% code für die nächste Bestellung.
Werde da nie wieder Bestellen , eine Firma die nicht mal den Versand im griff hat , wie soll da die Qualität der Produkte dann sein .
Man kann nicht mal seine Bestellung im shop stornieren , aber der Grund lieg dafür darin weil dann viele ihre Bestellung stornieren würden.
Hoffentlich kommen irgendwann meine bestellen Produkte an, da ich keine Lust habe wegen den betrag zum Anwalt zu fahren um mein Geld zurückzufordern.
Schade aber nicht nochmal

6 de maio de 2026
Avaliação não solicitada
logotipo da Eatlean Protein

Resposta da Eatlean Protein

Hallo Chris,
vielen Dank für Ihre Bewertung.
Wir entschuldigen uns aufrichtig für die Verzögerung Ihrer Bestellung.
Das Problem scheint behoben zu sein. Sollten Sie weitere Fragen haben, kontaktieren Sie uns bitte per E-Mail unter info@eatlean.de. Wir helfen Ihnen gerne weiter.
Nochmals Entschuldigung für die Unannehmlichkeiten.
Mit freundlichen Grüßen
-The Eatlean Team

Avaliado com 1 de um total de 5 estrelas

Unfortunately my order has not arrived-…

Unfortunately my order has not arrived- ordered on 26th of April and have emailed asking where it is but no response - I spent over £40 - mistakes get made but not responding to emails feels disappointing

6 de maio de 2026
Avaliação não solicitada
logotipo da Eatlean Protein

Resposta da Eatlean Protein

Hi Hummidge,
Thank you for your review.
Our sincerest apologies for the delay in our response to you.
A member of our team has contacted you today with an update regarding your order status. However if you do require further assistance, feel free to email us at info@eatlean.com and we are always happy to help.
Kind regards,
- The Eatlean Team

Avaliado com 4 de um total de 5 estrelas

Still the best

Quick delivery, cheese is well packed and includes cold gels (although the package arrived in the afternoon so they were already room temperature). The cheese is super tasty. I've been buying it for years now. My only complaint is that they stopped selling the big packages and to make the delivery worth it, I need to buy 15 of the small ones! Still, the best option in the market for low fat, high protein cheese.

1 de maio de 2026
Avaliação não solicitada

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