Eazycolours Avaliações 

242
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing Service from a business owner that has put her heart ❤️ and soul into building this company. Absolutely gutted that it's her time to retire but we all have to look after number one. Working 1... Ver mais

Avaliado com 5 de um total de 5 estrelas

There was a problem with the address on my order. At first I had a hard time getting hold of them , but when I eventually did, they fixed the problem very quickly , and my order was delivered to the E... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used EazyColours for years now, I'm sad that Maria is retiring, but she has made it clear in her Facebook group that one way or another we will still be able to get the oils and colours that ar... Ver mais

Avaliado com 2 de um total de 5 estrelas

The website states an international delivery time of 5–7 days. As of today, I still haven’t received my order placed on 05/11/2025, and it’s now 23/11/2025. This is my second order, and unfortunate... Ver mais

Detalhes da empresa

  1. Fábrica de Cosméticos

Informação fornecida por fontes externas variadas

Ingredients for the cosmetic industry


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

242 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as avaliações

(242)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

very efficient at problem solving.

There was a problem with the address on my order. At first I had a hard time getting hold of them , but when I eventually did, they fixed the problem very quickly , and my order was delivered to the EU with out any delays or any problems. It came directly to my door and I did not have to collect it at customes and that was very nice and helpful. My order was packaged very well and came with out any damages. therefore I will give them 5 stars this time. ( as my first negative rating was just to get somebodys attention)

14 de setembro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The website states an international…

The website states an international delivery time of 5–7 days. As of today, I still haven’t received my order placed on 05/11/2025, and it’s now 23/11/2025.
This is my second order, and unfortunately I’ve experienced the same issue both times, which is quite disappointing.

However, the mica powders are really great quality!

5 de novembro de 2025
Avaliado com 4 de um total de 5 estrelas

Products are good

Products are good! They have got slower at product picking and sending out the parcels. The price of postage is also now much higher, so only order when you have a lot to get otherwise it is not cost effective to a small business.

3 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Where's my order

I ordered a product on 15th April that I had to pay £7.50 'Standard Shipping' on, which stated 'Next Working Day'. It is now 22nd April and it still has not been dispatched.

15 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

I dont think I will order here again

I have had no replies to emails. My order hasn't arrived even though the website states it will be posted next day. Changed hands since I last ordered from here. Just no communication at all.

Got asked to leave a review and as still not arrived - this is my experience.

22 de março de 2025
Avaliado com 1 de um total de 5 estrelas

Not so great

Placed an order, only to get a phone call to cancel my order because their website glitched. Then to apologize they offer me a 15% discount code, which I'm still yet to receive. Website seems quite dodgy to me.

7 de dezembro de 2024
Avaliado com 1 de um total de 5 estrelas

Shocking

I’ve used eazy colours for 6 years and absolutely loved this company but since it being sold it’s by far the worst company I have ever dealt with it’s an absolute shambles.

We have now ordered 3x and every order has come wrong, they can’t blend the colours properly so colours are completely different every time, customer service is the worst we have ever encountered.

If I could give 0 stars I would I’ve always left 5 star reviews for eazy colours and left positive feedback but giving the new owners chance after chance it’s now effecting our business. Beyond shocking

21 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible first impression and underwhelming customer service to say the least

I was recommended Eazy Colours so placed an order without worry. The website says 2-3 days dispatch time but after 5 days I hadn't received a dispatch notification so I queried it. At day 7 I received an email which to me felt quite unprofessional stating that the products I had ordered they didn't actually have in stock or have the recipe for. They said they had asked someone for the recipe and as soon as they had it the product would be made and sent out the same day. I asked for a time frame and was told they could not give me one as they were waiting for the person to send them the recipe. As a first time customer I have no idea who the person was - turns out it is the previous owner of the business, who I am informed sold up months ago so things like this should have flagged up by now. There was no offer of a refund or to swap to a different product, just simply there's nothing we can do until we get the recipe. I responded asking for a refund and I have heard nothing since. The product is still available for sale on the website and there has been no response to my email. I allowed 48 for a response and put in a PayPal dispute, receiving an instant refund. I am still yet to hear anything from Eazy Colour even though they must be aware of the dispute.
Terrible, terrible first impression and very underwhelming customer service.

30 de setembro de 2024

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