Eclipsecarsales Avaliações 

240
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

can’t thank Danny at Eclipse Cars enough for making my car buying experience such a positive one. From the very first conversation, he was friendly, helpful and approachable, with absolutely no... Ver mais

Avaliado com 5 de um total de 5 estrelas

we have just bought a car from here and the customer service from everyone who works here is amazing , test drive route is brilliant too we test drove 2 cars in which we ended up buying one ! process... Ver mais

Avaliado com 5 de um total de 5 estrelas

So we only went for Linch at the Garden Centre. But a car caught my wife’s eye. And we bought it, we were not in the Market for a car. Ryan and the guys were 1st class, explained everything, paid a d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tom has been absolutely amazing from start to finish, this is our 3rd purchase with Eclipse cars and honestly cannot think of 1 fault. Service has been professional, full of knowledge and helpful.... Ver mais

Detalhes da empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

240 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 45% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,5

Todas as avaliações

(240)

105 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Nice Car Low part exchange

Car is fine, as described, although two rear tyres were very close to legal limit and replaced a few days after purchase. About 2/3 of the new tyre price was given as an allowance at the time of purchase. Part exchange price was lower than quoted , albeit, several weeks previously and about £600 lower than quoted by several online companies, Good service and would use again but would do so without part exchange and sell privately.

6 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant.

Brilliant.

The sales people are very friendly and helpfull. Helped me get the best deal for my car and the transaction was very smooth.

Well recomend this dealership to anyone looking for a new car

10 de dezembro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Bought an Audi Q3 from Eclipse cars

Bought an Audi Q3 from Eclipse cars, Paul was helpful on the day but the aftercare from him is appalling, he promised to contact me with issues I had that was 2weeks ago , there secretary is very helpful , I’ve requested a 2nd key with no response , they paid for 2 tyres but when fitted the back 2 were needed to be replaced at my expense , not my best buying experience,

4 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, no questions unanswered.
Coffee and a good chat about the purchase.
Friendly polite staff that go the extra mile.
10 out of 10 from me.

30 de agosto de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Arranged to collect car at 4pm

Arranged to collect car at 4pm, waited till 4:20 due to previous buyer arriving late and was told it would be another 10 mins. Handover eventually at 4:45. Vehicle now needs new sensor but apart from that seamless and wonderful vehicle so far.

10 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Roy and his team were helpful and…

Roy and his team were helpful and friendly without being pushy allowing for us to take the time we needed to look around the car we were interested in and subsequently bought. Roy made the process of buy our new car very easy. Highly recommend.

5 de maio de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Best customer care I have come across…

Best customer care I have come across in a long while!
Paul & his team were very helpful and professional during the whole process from start to finish and the quality, standard of the car is amazing!
Will definitely recommend and come back for my next car upgrade.

11 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Paul made it so easy with great communication especially after travelling a long way. Car was exactly how described and part exchange was easy. Would highly recommend these guys. Great site easy to find.

4 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Found staff very helpful and made it easy to complete purchase.
My only reservation was that I have still not receivednthem correct MOT Certifiacate for the veheicle. All I was supplied with was a DVLA printout. Hopefully I will receive it soon

17 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Professional

Very Professional
Very Professional sale from Wayne of my C4 Picasso, accurately described, great price and from my first phone call to handover day communication, knowledge, and attention to detail were second to none, I travelled from Fife Scotland and was not disappointed, would highly recommend Eclipse to family and friends, First Class and my new car was Immaculately presented.

30 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Volvo XC60 from Eclipse Car Sales

Just bought a used Volvo from Eclipse Car Sales, and have to say it was easily the most pleasant car buying experience I have had. Roy and his team were very knowledgable and helpful throughout the process. All of my questions and requests were dealt with quickly and professionally. I would happily recommend them to family and friends. Thanks guys

12 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely genuine couple that dealt with…

Lovely genuine couple that dealt with my purchase, made to feel comfortable and unrushed in my decision to buy my vehicle, helped with finance and drove away within 2 hours of seeing vehicle at the showroom. Thanks Roy and Paula.

16 de setembro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I bought a second hand car from Eclipse…

I bought a second hand car from Eclipse Car Sales. I had a serious fault on the vehicle after a few weeks of running it. The problem was quite complicated and took a year on and off to find the solution. The car had to go back and forth many times but they always supplied a loan car. What I want to say in this review is that they did not give up on me leaving me in a mess. They persisted at cost to them until they diagnosed and fixed the issue. This shows true professionalism and trust. They even collected the car from me on several occasions which they did not have to do. Would I use them again?. You bet..

11 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid avoid avoid

Avoid avoid avoid. I’ve had over £2,000 in repairs already. Go elsewhere

14 de junho de 2021
Avaliação não solicitada
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Resposta da Eclipsecarsales

Bought a 10 year old part exchange car from us in December 20 and complained and threatened negative reviews from day 1 unless we paid for a new MOT to be performed at his own garage. Also did not take an extended warranty which is always a good idea with any car let alone an older one. Things can happen. We contributed to the MOT and two new rear tyres and the car was given a new MOT at his preferred garage. We had a thank you for helping and didn't hear anymore about the matter.
7mths on the customer wants more tyres as they have worn out the rear ones again and promised more negative reviews if we don't help.
Sadly on this occasion we have had to decline as there is a limit we are prepared to do after this length of time, the fact that a new MOT has been performed at the customers preferred garage and no extended warranty was taken.

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