Ecotalk Avaliações 930

Great company. Time your existing number transfer over week days, not weekend and dancel your old contract direct debit when number is transfered.

Very affordable contracts, great mobile coverage, and the customer service is excellent. The genuine conservation work they do wirh their profits is the main reason I joined.

I get better reception in my rural area (welsh boarders) than i did on Vodafone, it costs me half the price, the staff are friendly and available on the phone, the switch is easy AND it's good for nature.
It's all wins.
Oh, and i'm not locked into a 12-24 month contract like I was at Vodafone.

I support the company’s mission, but the total lack of network coverage at my workplace has rendered the service unusable, forcing me to pay for a second SIM from another provider. Despite contacting the help desk twice to request a pro-rata refund, my request was denied on the grounds that signal provision is not a contractual responsibility. Ironically, the company attempted to follow up via phone, later sending apologies for being unable to reach me—a circular logic that only highlights the exact issue I am reporting. Relying on restrictive terms and conditions to justify charging for a non-existent service is frankly unacceptable.

Firstly, I love that the account page keeps you updated throughout the number porting process, so I could see immediately (and clearly) that my number port had failed.

I called in to check how to resolve this, and had the absolute pleasure of speaking with Ella, who got it all re-processed and advised me of the next steps/what to look out for. 10/10!

Ecotalk was so much cheaper than our previous providers I thought there must be a hidden catch! However, having switched a couple of months ago I can confirm that my husband and I are both really pleased with the service provided by Ecotalk. Amazing value for money and very helpful advisors on the couple of times I needed some advice. Not only are we saving money but also helping the environment. Definitely a win win decision!

Really good fast response to my call, with minimal waiting time.
The issue was then clearly understood by Shannon who did a lovely job of getting it sorted straightaway.
Couldn't have asked for a quicker and better outcome.
Such a really good company.

Porting of my number took a bit longer than anticipated

So happy with Ecotalk! Sim arrived the day after ordering one, switching to them as my provider was super quick and easy. I love how my bills are going towards funding nature and rewilding projects, instead of some greedy shareholder's pocket! Also Sheri in customer service was great when I emailed to check something with her. Fab all round! 5 stars, Ecotalk.

Prompt, friendly and helpful response to my question.

total pleasure speaking to the girls they sorted me out
no problem and English not from some way off country
15th and 16 of april

The switch was pretty easy , my number took a little bit of extra time to transfer but eco talk were really helpful and quick to respond. Very good customer service and it's nice to know my money is helping wildlife. Highly recommend switching to eco talk

Excellent customer service, thank you so much for your help.

Great mission, service is perfect, price is great. I also lost my SIM and emailed to request a new one. They replied the next day and had already sent the replacement first class.

Easy switching from Vodafone and all works great. If you are thinking of switching, do it!

Been with them for a few months and have had no problems.

I transferred from EE to Ecotalk.
It all went very smoothly and I kept my number which only took one day.

I have been very happy with the ease of transferring to an Ecotalk account. The online system is clear, SIM arrived promptly and when I needed to speak to an advisor to solve an issue the customer service was excellent (thanks to Yasmin for that).

Brilliant! Plus you just released beavers near me in Kent 🙏👌👌👌👌

I'll admit that I was initially lured to swap from EE to Ecotalk when my prices were about to increase, but now I've done it (which was amazingly simple and seamless) I'm so glad I did for seeing all the updates on social media of rewilding projects.
Of course it's also great to be receiving the same great mobile signal and saving quite a bit of money too.
I'd really recommend Ecotalk based on my experience.