EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Ver mais
A empresa respondeu
The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
A empresa respondeu
I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Informações de contato
5000 Birch St suite #3000, 92660, Newport Beach, Estados Unidos
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
Resposta da EDAPT USA
Hello James,
Thank you so much for the kind words. We’re thrilled to help and truly appreciate your support. If there’s anything we can do to turn that 4 into a 5, we’d love the opportunity — your feedback helps us grow and serve even better!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They are on top of everything
They are on top of everything, best part is, that they communicate with you as if you're part of their family. They'll text you if anything is needed and will always get things done
16 de julho de 2025
Resposta da EDAPT USA
Hello Jeffrey,
Thank you so much for this amazing review! We truly believe in treating our clients like family so it means a lot to hear that. Keeping you informed and making the process as smooth as possible is always our goal. We're grateful for your trust and look forward to continuing to support you!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
This company has helped me get my loans…
This company has helped me get my loans current and pay an amount i can afford. Truly miracle workers! Thanks from my heart!
16 de julho de 2025
Resposta da EDAPT USA
Hello Boneita,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Thank you for taking the time to leave us a review Susan! We truly appreciate your support and are so glad to know you’re happy with the service. We're always here if you need anything in the future!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Already completed
16 de julho de 2025
Resposta da EDAPT USA
Hello Vickie,
It looks like this may have been submitted in error. We haven’t received any previous feedback from you and there’s no record of an earlier review. If this was intended for another company, we’d appreciate it if you could update or remove it to ensure your feedback reaches the right place.
However, if this was meant for us, we’d love to know how we can turn your experience into a 5-star one. Your input is important to us and we’re always working to improve.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Worker Bee's Wonder Hive
Staff is well verse friendly they make everything less stressful. With our present administration that is gold. To all that work hard at edapt thank you for making all this a breeze
23 de maio de 2025
Resposta da EDAPT USA
Hello Diana,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Get Service
Employees are very informative and keeps me in the loop about how things work.
20 de maio de 2025
Resposta da EDAPT USA
Hello Cordelia,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very polite
Very polite, patient, and thorough. EDAPT has great communication to their customers.
13 de maio de 2025
Resposta da EDAPT USA
Hello James,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They have been a wonderful help in this…
They have been a wonderful help in this Federal student loan process. I am 81 yrs old and could not have made it with out them ….and still !!!
7 de maio de 2025
Resposta da EDAPT USA
Hello Sara,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Hello Charlene!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They provide the access to the…
They provide the access to the information I need
29 de abril de 2025
Resposta da EDAPT USA
Hello Peter,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Hello Tracey!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
they take the headache out of it
26 de março de 2025
Resposta da EDAPT USA
Hello Tisha!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I appreciate the details on what…
I appreciate the details on what happens next through the period of Lay off at Dept of Education, which slows down the process .The consistency in updates are very helpful.
27 de fevereiro de 2025
Resposta da EDAPT USA
Hello Portia,
Thank you for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The representative was so pleasant and…
The representative was so pleasant and patient. Its so important to keep up with all the student loan requirements and its so great to have EDAPT by my side. Its so worth the monthly costs to keep them on board it can get complicated student loans and all.
21 de março de 2025
Avaliação não solicitada
Resposta da EDAPT USA
Hello Franklin,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
AMAZING HELP!
AMAZING HELP!! seriously saving my life. Mary Jane was amazing and very patient.
12 de março de 2025
Avaliação não solicitada
Resposta da EDAPT USA
Hello Kristen!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They did a great job
They did a great job, it was easy to do. Overall, excellent
27 de fevereiro de 2025
Resposta da EDAPT USA
Hello Thomas!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Merissa has been helping for a few…
Merissa has been helping me for a few years now. She always helps me understand every question I ask her. She has made several reminder and follow call to me, to keep me in touch with changes and updates that I need to do. She is very polite and helpful.
18 de fevereiro de 2025
Resposta da EDAPT USA
Hello Angela,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT USA eased my mind!
EDAPT USA excels at maintaining open lines of communication, through emails, texts, and phone calls. They helped me stay informed about my loans, applications, and forms that needed to be submitted. At times I wasn’t available to discuss and they were always consistent about getting back to me. They made me feel like my time was available to them. The process was worry free! I highly recommend them! Sophia was very helpful today in guiding me through the process.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da EDAPT USA
Hello Samantha,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Edapt is the best!
Edapt is geat, this company had kept me out of default, I paid a little to them & was able to have money to pay other financial obligations. Thank you very much!!!
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da EDAPT USA
Hello!
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
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