EDAPT was the best thing that ever happened to me. Your staff, Sarah, Aubrey, Alizandra, helped me were very patient and supportive. They were both knowledgeable about student loans and understood tec... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
This company has helped me defer my student loan due to my unemployment. Still job searching glad that Edapt has my back. I’m glad b/c before Edapt wasn’t aware of anything related to my student lo... Ver mais
A empresa respondeu
The help I received from your staff was so rewarding. I was a nervous wreck before I contacted edapt. The information and assistant i received really relieved the stress I was going through.
A empresa respondeu
I'm on a fixed income , my house burned down and we lost everything, my husband's health declined, I can't afford my bills. They helped get my student loan fixed, so I can concentrate o... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We help our clients navigate the complicated process of document preparation for the federal student loan repayment plans. We take great pride in our knowledge of the business and strive to deliver nothing but excellent customer service.
Informações de contato
5000 Birch St suite #3000, 92660, Newport Beach, Estados Unidos
- (800) 438-2869
- support@edaptusa.com
- edaptusa.com
Company is really great to work with…
Company is really great to work with and they find solutions right away
19 de agosto de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Zenia,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you on this path to financial freedom. Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Review
I liked your service up until I was told I shouldn’t had to pay for it! Other than that the service was ok. I felt like I had to do a lot of the finding out information by my self. I had head to tell you guys my loan was forgiven other wise you would have kept charging me!
13 de agosto de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Jill,
Thank you for your honest feedback. We appreciate the input as it allows us to improve our customer service experience. Thank you for entrusting us on your path to financial freedom and giving us the opportunity. Please feel free to give us a call if you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Very helpful and took time to explain…
Very helpful and took time to explain the process.
8 de agosto de 2024
Resposta da EDAPT USA
Hello Emery!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT helped me get forgiveness
EDAPT helped me maneuver through the many student loan changes in laws throughout the years and did all the paperwork to get me qualified for public service loan forgiveness. It was worth it in the end as I finally was forgiven nearly 30K in debt.
1 de agosto de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Lisa,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Great customer service.
2 de agosto de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Elbia!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
EDAPT USA helped me to navigate student…
EDAPT USA helped me to navigate student loan requirements for payments. They were wonderful understand my financial needs.
1 de agosto de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Brenda,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The team was able to help me in my…
The team was able to help me in my situation.
15 de julho de 2024
Resposta da EDAPT USA
Hello LaRay!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I love the experience and a nice people
I love the experience and a nice people
12 de junho de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
The representative was very helpful and…
The representative was very helpful and patient. Very knowledgeable.
2 de julho de 2024
Resposta da EDAPT USA
Thank you Candice for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Communication was top priority of the…
Communication was top priority of the staff. They kept in full contact the entire time letting me know everything that was in the works. The customer service was perfect never once was there a bad attitude or anything.
16 de maio de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Chris,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
A Personal, Hands-On Experience
I appreciate the personal touch everytime I encounter EDAPT. There's a live person standing by to help me and walk me through the steps of what I have to do. This matters with my extremely busy schedule, and I am grateful.
21 de junho de 2024
Resposta da EDAPT USA
Hello Yassah,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They are very friendly and…
They are very friendly and understanding to your needs. When you call I. For any reason. They help you resolved your issues
1 de março de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Thank you Shawna for taking the time to leave your review. Our customer service is our top priority so I'm glad to hear that you've had a great experience with Edapt. Please let us know how we can earn 5 stars in the future.
Sincerely,
Edapt USA
1(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Hello Sherry!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Great customer service and support.
21 de junho de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
STUDENTS LOANS ARE 100% FORGIVEN
They thoroughly explained every step of the process. We were successfully able to get my student loans forgiven. I will forever be grateful.
15 de maio de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello!
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service Thank you for giving us the opportunity to help you accomplish the ultimate goal of becoming debt free! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
My experience with Edapt is great so…
My experience with Edapt is great so far. They answer all my questions and concerns
7 de junho de 2024
Resposta da EDAPT USA
Hello Katrina!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
What made my experience grest were how the resolution got resolve.What made my experience great were thr…
What made my experience great were the agent listening skills and then act upon my request.
29 de fevereiro de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Valerie,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
They have always responded to any…
They have always responded to any questions and issues that I presented to them. They have even return over paid fees to my account when I brought to their attention that my student loans were forgiven!
4 de junho de 2024
Avaliação não solicitada
Resposta da EDAPT USA
Hello Margaret,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
I never experienced any issues.
1 de novembro de 2023
Avaliação não solicitada
Resposta da EDAPT USA
Hello!
Thank you for taking the time to leave your five star review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Please let us know If you ever have any questions.
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
Resposta da EDAPT USA
Hello Jeffrey,
Thank you for taking the time to leave your wonderful review. At Edapt we really strive to deliver the best possible customer service to make every experience count! Thank you for giving us the opportunity to help you and entrusting us to guide you on this path to financial freedom. Please let us know If you ever have any questions and don't hesitate in reaching out!
Sincerely,
Edapt USA
(657)201-5209
support@edaptusa.com
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