Edgylittlepieces Avaliações 

248
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently ordered the diamond shorts and the rainbow Dynamite jeans. Not only do they fit perfectly, but they are absolutely stunning!! These are definitely perfect for a girl's night, your next date... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing customer service! I recently ordered an item from EdgyLittlePieces and when I tried it on I realised I needed a smaller size. I emailed their customer service address and I had a reply virt... Ver mais

Avaliado com 5 de um total de 5 estrelas

Edgy Little Pieces is my current fashion obsession! Their Diamanté Denim Collection is next-level—stunning jeans, shorts, skirts, and more that are guaranteed to turn heads. The quality, intricate... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow, what an amazing little business 🤩 From the start of my enquiries to receiving my order I cannot fault your customer service. Email replies were pretty much instant with all the help on s... Ver mais

Detalhes da empresa

  1. Loja de moda feminina
  2. Loja de Roupas

Escrito pela empresa

Edgylittlepieces is an edgy, affordable brand selling pieces without breaking the bank


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

248 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(248)

32 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I ordered 2 hoody and legging sets but…

I ordered 2 hoody and legging sets but ordered the wrong size leggings.
I emailed over and spoke to Emily who sorted out exchanging the leggings for me. She held on to 2 pairs in the right size for me until she received my returns. Had the new leggings in a matter of days. Cannot thank her enough. It was a completely stress free experience and so easy to deal with. Thanks again Emily ☺️

14 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The customer service I have received…

The customer service I have received from this company has been amazing. Makes a change to have people that actually want to help with a problem.
I will definitely be buying again, thank you so much again 😊

13 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Emily is so lovely! I had emailed her with a question about sizing before ordering and I got a reply within a few hours! Once the clothes arrived, they were lovely. I ordered the taupe leggings and the stylish hoodie!
Love them both, will Definately order again

5 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jst wow 🤩 what amazing quality and…

Jst wow 🤩 what amazing quality and beautiful clothes I cdnt be happier with the fast and helpful customer service to delivery everything u want is right her il be ordering again and passing it on to all my friends thanks guys 💋

2 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ive emailed and messaged on Instagram…

Ive emailed and messaged on Instagram loads about how to make a return and no reply whatsoever

5 de julho de 2023
Avaliação não solicitada
logotipo da Edgylittlepieces

Resposta da Edgylittlepieces

Hi Faye,

I am struggling to understand why you are claiming you have not received a response when we have been speaking via Instagram DM.

You also claim to have emailed us, yet when we search your name into our main inbox and spam folders on our email account, there are no emails from you.

We have also requested a screenshot of the emails you have been allegedly sending us that you are claiming we are not replying to yet you cannot provide this.

Our customer service team aim to respond to all emails in under 1 hour during working hours.

We are email only, and this is stated in our Instagram bio, so please send us an email at contact@edgylittlepieces.com so our customer services team can assist further

Thanks,
Team ELP

Avaliado com 1 de um total de 5 estrelas

Wouldn’t bother ordering placed an…

Wouldn’t bother ordering placed an order over £80 on the Saturday , I messaged on the Tuesday to ask when I can expect my order , for them to refund me with no explanation, so I emailed them again for them to say they had no stock available yet they posted on tiktok the same day to say they had stock
Wouldn’t bother wasting time and money here now

4 de abril de 2023
Avaliação não solicitada
logotipo da Edgylittlepieces

Resposta da Edgylittlepieces

Hi Charlotte,

I'm sorry to hear that you're unhappy with your experience.

If the items that you purchased had been in stock, the order would have been dispatched without any issues.

The items you chose to purchase, were not, and are still not in stock.

As explained via email, our website takes a short while to catch up with tiktok stock, meaning that you were able to purchase out of stock items due to the delay.

Avaliado com 5 de um total de 5 estrelas

Amazing!😍😍

incredible! quality of clothes is insane, i bought 2 dresses and a lounge set which are now the best clothes to be hung up in my wardrobe! worth the money all the way

30 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional customer service

What makes a great company is not only having desirable products that people want to purchase, but their exceptional customer service.

Following feedback given, I received a personal letter of apology, a replacement dog tag and spare ring for it, plus some treats for Peppa and Rigsby.

Listening to customer feedback and taking speedy action to address it - what more could anyone ask for.

Thank you!

4 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered 2 items for my daughters…

Ordered 2 items for my daughters holiday last week with 7 days until she goes. Still not arrived and she goes Tomorrow. No numbers on the website to chase the order. I’m absolutely fuming. Complete waste of money.

8 de julho de 2022
Avaliação não solicitada
logotipo da Edgylittlepieces

Resposta da Edgylittlepieces

Hi Sian,

We sent over tracking information a couple of hours ago to you, which shows that the parcel was delivered to your neighbour 3 days ago.

You then sent a reply apologising to us.

Tracking shows that the parcel was delivered 3 days ago, and the issue lies with Royal Mail not informing you that the products were delivered to your neighbours and not with ourselves

Thanks

Avaliado com 5 de um total de 5 estrelas

2 piece and unitard

I ordered 2 items from edgy little pieces and they were perfect, fit with spot on, colour matches exactly what was on the site. I would definitely recommend to anyone. It was delivered in 2 days. This is a great little business that deserves a hype. Thank you 🥰

2 de julho de 2022
Avaliação não solicitada
logotipo da Edgylittlepieces

Resposta da Edgylittlepieces

Thank you for your lovely review Khloe, I’m glad you like your items 🫶🏼

Avaliado com 3 de um total de 5 estrelas

Bralet

I ordered 2 bralets for daughters Christmas. They both look really nice though the medium was quite small. The other 1 had a gem hanging off on arrival but I've ordered fabric glue so hopefully will fix ok. Response from customer support was quick

8 de novembro de 2020
Avaliação não solicitada

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