Edhardy Avaliações 646

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

If you want pieces from Ed hardy I’d recommend getting them in person. I have many pieces from Ed hardy but for some reason anything I buy online is massive. I mean I can buy a T-shirt from a shop th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ed hardy is my go to outfit for relaxing, partying, chilling you name it and I will have an Ed Hardy attire on me. Its authentic, comfortable, stylish and great quality merchandise. You can never go... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ho comprato i primi pantaloni tramite Zalando in verde oliva, poi gli stessi pantaloni in nero tramite il sito Ed Hardy Europa. Alcuni articoli sono un po' cari, ma giustificato,xké ci sono sopra dei... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

He comprado varias cosas y las he encontrado muy bonitas y seguiré comprando más cosas de esta marca

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Welcome to the world of Ed Hardy - where art, fashion, and rebellion collide in a dynamic explosion of colours and design that define contemporary style. The brand transcends beyond clothing; it's a movement, a lifestyle, and a statement of individuality. At the core of Ed Hardy, is the legendary tattoo artist, Don Ed Hardy who at the age of 10, recognised the unique force of tattoo art. Growing up in the 1950s and early 1960s California pop culture, Hardy went on to earn an art school degree from the San Francisco Art Institute. He then learned to tattoo by apprenticing himself to master artists such as Phil Sparrow (the official tattoo artist of the Hells Angels Motorcycle Club). Over the last 40 years, Hardy has transformed this ancient tradition while also bringing fresh energy to painting, printmaking, and ceramics. From graphic tees to hoodies to denim jackets, Ed Hardy's designs exude a traditional and artistic quality that reflects in contemporary style, which seamlessly blends intricate tattoo designs with modern trends. Ed Hardy's iconic status is a testament to its enduring popularity and relevance in today's fashion landscape. While fashion trends come and go, Ed Hardy remains a constant, capturing the imagination and inspiring self-expression in people of all ages and backgrounds.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

646 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The customer service was the best I…

The customer service was the best I have ever experienced. They were very professional and resolved my problem right away. The communication on their part was also very good.

13 de setembro de 2025
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Eric,

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service team,

We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.

Kind regards,
Jordan

Ed Hardy Customer Service

Avaliado com 1 de um total de 5 estrelas

garbage quality for an expensive brand

garbage quality for an expensive brand. bought a hoodie and the print fell off in the wash, the fabric has stretched out. none of this has ever happened to any of my other cheaper hoodies that ive had for years and washed exactly the same way as i did with the ed hardy one.
tried to contact customer support and never heard back. waste of over 100€.

27 de julho de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Emily,

Thank you for bringing this to our attention, and I’m very sorry to hear about your experience.

This is certainly not the quality we aim to deliver, and I completely understand your frustration—especially given the price point and the fact that you followed the proper washing instructions.

I also apologise if your previous attempt to contact us went unanswered. That’s not the level of service we strive to provide.

May we kindly ask that you contact us via email at hello@edhardy.eu with your order number and any photos of the issue, so we can look into this further for you?

Thank you again for bringing this to our attention—I look forward to hearing from you.

Kind regards,
Michael

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Great service, speedy responses.

I had an issue with my delivery address. I contacted the WhatsApp support team and they resolved it swiftly. I was even given a delivery upgrade free of charge.

3 de junho de 2025
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi,

Thank you so much for your message.

I'm really glad to hear that our WhatsApp support team was able to assist you quickly and that the delivery upgrade was helpful. It's always great to hear positive feedback, and I’ll be sure to pass this on to the team.

If you need anything else or have any further questions, please don’t hesitate to reach out.

Kind regards,
Michael

Ed Hardy Customer Service

Avaliado com 1 de um total de 5 estrelas

Order # 127519…… Please do not order…

Order # 127519…… Please do not order from Ed Hardy, their customer service is the worst ever. They claim they will get back to you in 48 hours and it’s been almost a week no one has t gotten back to me. Ordered for my niece on black Friday as a Christmas gift. Didn’t realize their top ran extremely small wanted to exchange for a bigger size and no response back at all. Ed Hardy just basically ghost their customers. All they care about is the money and not the customers.

25 de dezembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Florance,

Thank you for reaching out, and I sincerely apologise for the inconvenience and frustration you’ve experienced.

Upon reviewing your order number, I can confirm that you’ve contacted the UK/EU branch of Ed Hardy. Unfortunately, we are unable to access orders placed on the USA website.

To assist you further, I recommend reaching out to customerservice@edhardyoriginals.com, who will be able to address your concern directly.

While we value all feedback, we kindly ask if you could remove your review and to direct it to the appropriate Ed Hardy branch, as this would ensure it reaches the correct team.

Thank you for your understanding, and I hope your concern is resolved swiftly.

Kind regards,
Michael

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Stilista appassionato di tatuaggi che crea abbigliamento

Ho comprato i primi pantaloni tramite Zalando in verde oliva, poi gli stessi pantaloni in nero tramite il sito Ed Hardy Europa. Alcuni articoli sono un po' cari, ma giustificato,xké ci sono sopra dei ricami dettagliati e molto belli,simili ai disegni dei tatuaggi. Se dovessi comprare delle patch simili,per cucirle sugli abiti da me, dovrei cmq spendere un po'. La M di pantaloni con coulisse corrisponde ad una 44/46 italiana. Splendide fantasie tattoo style, per chi ama il genere

6 de dezembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Ciao Benedetta,

Grazie mille per aver condiviso la tua esperienza! Siamo felici che tu abbia apprezzato i nostri pantaloni e i dettagli dei ricami, che sono davvero un elemento distintivo dei nostri capi. È vero che il design e i ricami di alta qualità aggiungono valore al prodotto, e siamo contenti che tu abbia notato la cura che mettiamo nei nostri articoli.

Siamo anche felici che tu abbia trovato la taglia giusta per te! Speriamo che il tuo acquisto continui a soddisfarti e che torni presto a scoprire altre novità.

Grazie ancora per il tuo feedback e a presto!

Grazie
Jordan

Avaliado com 1 de um total de 5 estrelas

Don't order from ed Hardy

Don't order drom ed hardy, I have used them twice the first time they had not given my jeans I had to go through support their support is awfull the second time with this black friday sale they delivered me a bag that was already opened and my 130 eu trousers were gone, I had captured it on my surveillance camera and send it to them they did nothing. I had waited 3 hours to enter the black friday sale and I was one of the first to enter. Their clothing is amazing but their service and support is awfull, I would not recommend to ever buy here.

3 de dezembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Roshan,

Thank you for sharing your feedback. We are truly sorry to hear about your experience with the courier service. While the delivery process is managed by an external courier, we completely understand how frustrating it can be when things don’t go as planned.

As part of our commitment to customer satisfaction, we took full responsibility for the issue and promptly refunded the missing item from your order without hesitation. We believe this was a fair and transparent resolution. Unfortunately, we were unable to meet your request to provide extra products free of charge due to the circumstances, and we sincerely apologise if this fell short of your expectations.

We always strive to provide the best service possible and hope you’ll give us another chance in the future. Should you have any further concerns, please don’t hesitate to reach out to our customer service team.

Kind regards,
Michael

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Really fast delivery

Really fast delivery. Ordering easy. Christmas present for grandson so he hasn't got it yet. But I am sure he will love ut

13 de novembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Janice,

Thank you so much for your great review! We’re thrilled to hear that you found the ordering process easy and that the delivery was fast. We hope your grandson will love his Christmas present once he receives it! 🎁

If you need anything else or have any questions in the meantime, feel free to reach out. Wishing you and your family a wonderful holiday season!

Thanks
Jordan

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Great website fast service excellent…

Great website fast service excellent quality

13 de novembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Nerys,

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our website, appreciated our fast service, and are happy with the quality of our products. Your feedback means a lot to us!

We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.

Kind regards,
Jordan

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent quality and definitely worth…

Excellent quality and definitely worth the money that spend. Got shipped out the day after ordering and got delivered within 2 days.

6 de novembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Lewis,

Thank you for your feedback! We’re delighted that you found the quality excellent and delivery fast. We truly appreciate your support and hope to serve you again in the future.

Thanks
Jordan

Ed Hardy Customer Services

Avaliado com 5 de um total de 5 estrelas

Very good service

24 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Helen,

Thank you for your kind feedback. We’re pleased to hear you had a good experience with our service.

We appreciate your support!

Thanks
Jordan

Ed Hardy Customer Services

Avaliado com 3 de um total de 5 estrelas

I haven’t received my package

I haven’t received my package. It was shipped on 7 of october from Germany and it didn’t arrive yet in Hungary (which is weird).

I wait for your answer

28 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Carla,

Thank you for reaching out, and I’m sorry to hear about the delay with your package.

Please contact us directly at hello@edhardy.eu, and we’ll be happy to assist you in locating your delivery and addressing any concerns you may have.

Thank you for bringing this to our attention, and we’re here to support you.

Kind regards,
Michael

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Very fast delivery

Very fast delivery. Quality of product is impeccable

18 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Alice,

Thank you for your feedback! We're thrilled to hear that you received your order quickly and that you're pleased with the quality of our product.

Kind regards,
Michael

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Order process was very quick

Order process was very quick, arrived in my hands less than 24hrs after purchase. Everything looks and feels great, always loved Ed Hardy, will buy again

3 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Edmund,

Thank you so much for your wonderful feedback! We're thrilled to hear that your order process was quick and that your items arrived so swiftly. It’s great to know that you’re pleased with the quality and feel of the products. We truly appreciate your loyalty to Ed Hardy and look forward to serving you again soon!

Best regards,
Michael
Ed Hardy Customer Service

Avaliado com 3 de um total de 5 estrelas

Delivery was quite slow

Delivery was quite slow. Over two weeks, if I remember correctly. Also, the packaging was quite poor. I just ordered a trucker cap and it arrived in nothing but a bag. 0 protection whatsoever so the item could have easily been damaged in transit. So the only reason for the awarded stars is that I like the cap.

P.s. Hardy has recently collaborated with Trapstar which, if you look at their Trustpilot they’re utterly horrendous with their service. So if this company is happy to associate with a brand like that, that says it all.

21 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Mr. Flex,

Thank you for your feedback. We sincerely apologise for the delays in delivery and the packaging issues you experienced. Your concerns are important to us, and we’ll take them into consideration to improve our services. We’re glad to hear that you like the cap, but we understand that the overall experience fell short of your expectations.

Please feel free to reach out to our customer service team at hello@edhardy.co.uk, and we’d be happy to look into this further for you.

Kind regards,
Michael
Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Jordan was super helpful when I had…

Jordan was super helpful when I had made a mistake with my order! I received my order very quickly and I love love love my top :)

12 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Esther,

Thank you for your kind words! We're delighted to hear that Jordan was able to assist you with your order and that you received it quickly. It’s fantastic that you love your top! We appreciate your support and look forward to helping you again in the future!

Kind regards,
Michael
Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Ed Hardy x Namila is my favourite…

Ed Hardy x Namila is my favourite collection of 2024. Ed Hardy delivery is quick and efficient. The clothing and accessories are top quality. 10/10 service I intend on buying again and again.

30 de setembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Anon,

Thank you so much for your amazing feedback! We're thrilled to hear that you love the Ed Hardy x Namila collection and that our delivery met your expectations. It’s great to know you find our clothing and accessories top quality! We truly appreciate your support and can’t wait to see you shop with us again!

Kind regards,
Michael
Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Love the brand and the style it’s…

Love the brand and the style it’s awesome will definitely be shopping again with you

11 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi,

Thank you so much for your kind words! We’re thrilled to hear that you love the brand and our style. We can’t wait to have you shop with us again soon!

If you ever need anything, don’t hesitate to reach out. Thanks for being a part of the Ed Hardy community!

Kind regards,
Jordan

Avaliado com 3 de um total de 5 estrelas

Clothes come up small

Ordered a lovely skirt but sizing is very small so didn't fit. Ordered my normal size and it seemed 2 sizes smaller

9 de outubro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Kate,

Thank you for your review and for letting us know about the sizing issue with the skirt. We’re sorry to hear that it didn’t fit as expected! Your feedback is valuable, and we'll certainly review the sizing to ensure better accuracy.

Please feel free to reach out to our customer service team at hello@edhardy.co.uk so we can assist you with an exchange or refund. We want to make sure you’re happy with your purchase!

We appreciate your support and hope to provide a better experience in the future.

Kind regards,
Jordan

Ed Hardy Customer Service

Avaliado com 3 de um total de 5 estrelas

The bomber cropped jacket I bought is…

The bomber cropped jacket I bought is lovely although colour different to what I received as they have used filters to make it look a lot lighter then it is.

16 de setembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Sofie,

Thank you for the feedback on the bomber jacket.

When we take our photo's they are in a studio so sometimes they colour may look ever so slightly different.

If you no longer want the bomber jacket please reach out to us at hello@edhardy.co.uk and we will be happy to assist.

Thanks
Jordan

Ed Hardy Customer Service

Avaliado com 5 de um total de 5 estrelas

Amazing and fast delivery

Amazing and fast delivery

27 de setembro de 2024
Avaliação não solicitada
logotipo da Edhardy

Resposta da Edhardy

Hi Isla,

Thank you for the 5-star review we really appreciate the great feedback.

Kind regards,
Jordan

Ed Hardy Customer Service

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