I chose Edit Suits (King Street, Manchester), because they provide a full bespoke service. I needed a new suit and lightweight summer jacket. The suit came with an extra pair of trousers (included in... Ver mais
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Veja o que dizem as avaliações
Edit Suits made my experience of treating my son to a bespoke suit for his birthday (January 2026) a truly memorable one. This was mainly due to the care and attention we received from Claudio Lavin... Ver mais
Fully recommend the team at Edit Suits in Bond Street London. I had a first rate experience in the initial consultation back last September and I chose a half lined 100% wool navy pinpoint jack... Ver mais
A empresa respondeu
Manchester team, Damian and Jean Luc….top class. Black Tie in extremely short time but with excellent result, Damian managed measurement so great that suit fits perfectly. I have booked another appoin... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
54 Bow Lane, EC4M 9DJ, London, Reino Unido
- 02033027590
- care_uk@editsuits.com
- editsuits.com
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
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Bizarre customer service choice.
Very strongly do not recommend.
The Bond Street branch made the bizarre choice to call me confirming whether I was planning to attend my appointment (I was), and in doing so take a strangely off putting tone. I'm not sure why they would expect someone to search for their wedding suit while being made to feel like an idiot.
Worse still, the manager then called me again and proceeded to explain why I was being unfair. I'm not sure why they think I'd want to continue this conversation by being chastised.
Own goal but perhaps reflective of the in-store experience.
Edit Suits (King Street, Manchester) Bespoke
I chose Edit Suits (King Street, Manchester), because they provide a full bespoke service. I needed a new suit and lightweight summer jacket. The suit came with an extra pair of trousers (included in the price) and I was measured and fitted by Jean Luc. He did a great job and my made to measure garments were a perfect fit from the outset. The beautiful Italian cloth looks incredible and I am more than delighted with my garments and the service I received. Thankyou.
Wow what a disappointing difference a couple of years…
Update post complaint see details below - so far back to the old Edit suits, I am still to get replacement trousers but they have resolved my concerns well done.
Wow what a difference a couple of years make arrogant lazy staff not taking measurements properly measuring clothing not the customer the results perfect fit to comedy clothing, how dissatisfied am I ? Sadly there isn’t a minus score. And I get to sort it out for them what service!

Resposta da Edit Suits
A real gem in South Moulton Street
Edit Suits made my experience of treating my son to a bespoke suit for his birthday (January 2026) a truly memorable one. This was mainly due to the care and attention we received from Claudio Lavin. He is an exceptionally knowledgeable, professional and polite young man. He was extremely patient and accommodating whilst dealing with our numerous questions and requests. A real pleasure to deal with and we felt in very safe hands throughout the process.
with many thanks Claudio for all your help.
Maya Harman
Very disappointed with outcome of wedding suit
We really looked forward to the experience of getting a suit bespoke made for my husband to wear on our wedding day. The initial process was great selecting materials etc but having asked for alterations to be made to the trousers and jacket when he returned to try the suit on/take it home for the final visit, the alterations had not been made - though they say they had. The sleeves were way too short in the jacket and back of trouser legs were baggy - both of which we asked to be amended. We had to travel for our wedding so the pick up appointment was rushed and nothing could have done at that stage to the suit. So disappointed. My husband looked gorgeous on our wedding day but the arms in the jacket look ridiculous and suit didn’t fit him well. Would not recommend!

Resposta da Edit Suits
Manchester team
Manchester team, Damian and Jean Luc….top class. Black Tie in extremely short time but with excellent result, Damian managed measurement so great that suit fits perfectly. I have booked another appointment for business suits and maybe more with less stress for it, this time.

Resposta da Edit Suits
⭐⭐⭐⭐⭐ Updated Review — Outstanding Customer Service
I’ve been buying tuxedos and bespoke tailoring for over 20 years, having worked with some of the best in the industry, including Ozwald Boateng and Joshua Kane, so I have high expectations when it comes to craftsmanship and service.
My initial experience with Edit Suits was disappointing due to a series of issues with my tuxedo order — from incorrect measurements to material concerns. However, what happened next completely changed my perception of the company.
The CEO and founder, Reto Peter, personally reached out to me via email and took time out of his busy schedule to meet me in person at their Bond Street store. I’ve never had a CEO of any company go to such lengths to put things right. He listened carefully, addressed every concern, and took full ownership of the situation.
Through his actions, Reto has not only resolved the problem but earned a customer for life. This level of personal care and commitment to customer satisfaction is incredibly rare, and I now have full confidence in recommending Edit Suits to anyone seeking premium tailoring with outstanding service.
Thank you, Reto, and the team, for turning a frustrating experience into one that’s left a lasting positive impression.
Professional
Professional, friendly and very supportive experience throughout, would recommend.
Excellent all round service at the Bond…
Excellent all round service at the Bond Street store. The measuring/fitting process was very comprehensive resulting in a final product that I was extremely happy with- all delivered professionally and on time.

Resposta da Edit Suits
Bao is such an asset to the team!
Buying a suit from Edit Suits was a fantastic experience. Bao was amazing, incredibly knowledgeable, meticulous with measurements, and made the whole process smooth and enjoyable. The suit fits perfectly thanks to his attention to detail. Highly recommend them!

Resposta da Edit Suits
Emily is a star
Brilliant service from start to finish. I had a three‑piece suit made and couldn’t be more pleased with the fit and finish. Emily, was absolutely fantastic throughout, incredibly attentive and so thorough, making sure every detail was spot on. First‑class experience - would highly recommend!

Resposta da Edit Suits
Double-Breasted Suit
Currently awaiting the arrival of my double-breasted suit (hopefully next week) and fingers crossed that everything matches the level of customer service I have received thus far from Jessica (Tailoring Advisor) and Corinna (back office).
I have found Jessica very friendly and knowledgeable in terms of the fit and customisation, whilst Corinna has been helpful in liaising with the fabric manufacturer (Holland & Sherry) to ensure that I can have a suit made from the fabric that I had my heart set on. She has also been very communicative with regard to the progress of my order.

Resposta da Edit Suits
cannot rate this company enough
cannot rate this company enough. I had three weeks to get a suit for my wedding and they turned it around with two days to spare. The suit was perfect in fit and colour.
Felt like James Bond!!!

Resposta da Edit Suits
Excellent service
Excellent service, and great tailoring experience with an expert tailor.

Resposta da Edit Suits
Great experience and product
Legitimately great experience. Bought my wedding suit from Edit. The experience was wonderful - from arriving and being offered bottled water, Radouane was funny, courteous and incredibly thorough. I got my wedding suit and shirt from here and thought it was going to be a bit of a headache but the process was made as hassle free as possible. The whole suit was completely made to measure and Radouane did such a good job, no amendments were needed. The suit is great quality and given it's completely made to measure, it's actually really great value and hopefully I've got the perfect suit for life. I even saved more because I was referred. Not one thing I could fault about the entire service and product.

Resposta da Edit Suits
I've really enjoyed ordering a suit…
I've really enjoyed ordering a suit from the Bond Street shop. Everyone has been so friendly, helpful and their advice has been spot on.

Resposta da Edit Suits
Jessica is the warmest suit consultant…
Jessica is the warmest suit consultant I’ve ever met, and Claudio showed my his professionalism and talents when I visited the third time. All staffs are great, place is nice. Had a great time at Editsuit!

Resposta da Edit Suits
Professional, warm & welcoming
From the moment I walked in I felt relaxed.
Bao and the team on Molton Street welcomed us warmly.
The shop was calm, clean and organised.
Bao was a professional from start to finish, instilling his knowledge of tailoring and guiding me along the way to ensure I got the fit I wanted, but that would also suit my body type.
I can’t thank him enough, the LP Tuxedo we curated is everything I’ve dreamed of in a custom suit.
I’ll certainly be back!

Resposta da Edit Suits
Brilliant service and products
Following a visit to their Leeds showroom, I not only have a new favourite suit, but three pieces of clothing that fit like a glove and that I will be able to wear for years to come. As for the experience, Wayne helped turn what could easily be a daunting process into an enjoyable tailoring journey. Great products and equally impressive service.

Resposta da Edit Suits
Seamless experience
There are two sales ladies there. Whether you see one or the other it is a seamless experience. They are available for advice but always make you feel that it is ultimately your decision.Price versus quality is absolutely spot on. Timelines are fine. Can't think of a poor aspect to the service

Resposta da Edit Suits
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