Elizabeth V did exactly as I asked and was efficient and helpful. I cancelled as I don't need the service anymore. She made the cancellation effortless, rather than obstructive, which can be the... Ver mais
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Veja o que dizem as avaliações
Dear Sir / Madam, I just had a great experience with one of your employees, Iraia M. Not only was it a very pleasant experience, it was also a very productive experience as Simona solved all... Ver mais
A empresa respondeu
Sadly had to cancel our contract after many years of excellent service. 18 years, I think. As a start-up company, the ability to trade faxes was essential, we could not have done without it. Now we a... Ver mais
A empresa respondeu
First time user of efax, and of ever sending a fax! The phone representative Mariana (hope I heard correctly) and Anne Lenihan via the chat box were incredibly helpful. Very quick pick up of calls an... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
eFax's world renowned online faxing service allows you to send and receive faxes over the internet safely and securely using your email account or the eFax mobile app. Faxes can be sent via PC or Mac computer, tablets and Android or iOS smartphones. Se...
Informações de contato
Dragon Road, HG1 5DB, Harrogate, Reino Unido
- efax.co.uk
4,9
Excelente
634 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had assistance from Nicoleta
Had assistance from Nicoleta . Dealt with my query efficiently and professionally . the only reason 4 stars and not 5 which does not reflect on NIcoleta's performance was that i was on hold for 55 minutes before i could speak to anyone . Perhaps this was due to the time of day .
28 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Clare
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Marijana S
Marijana S. provides exceptional customer service and is amazingly helpful. Many thanks for all the help and support.
15 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Ilija
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Pathectic, Theif , Staff is lier and Shamefull behaviour with no mailig response almost week.
they have charged $36 for one month and after three days they deactivate my account without any permission and is 4 days I am emailing them and also call them , no respose these are black sheeps stoling money from people wallets and in return offering nothing to me. one of their representative put me on hol and never back on call i have waited 20 minutes and with feel very bad , Sham on you efax , staff and customer support.
18 de novembro de 2023
Avaliação não solicitada
Very quick and nice communication with…
Very quick and nice communication with the support center via email on the topic of closing the account.
23 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Maria
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very efficient and professional service
I called Efax to assist with a technical issue - Simona B was extremely, professional, helpful and efficient - she patiently resolved my issue - excellent service!
23 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Natasha
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Easy to deal with and good value
22 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Ben
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great service from Stefan
Great service from Stefan. Thanks!
18 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Joel
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great service from Eveldina
I have been a longstanding customer of eFax and always happy with their service.
Today I had a question which was dealt with charmingly and with great promptness and efficiency by Eveldina.
Many thanks.
21 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Keith
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
I dealt with Simona and she answered my…
I dealt with Simona and she answered my query promptly and efficiently. Thank you
17 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Amanda
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Eveldina was helpful and polite on the…
Eveldina was helpful and polite on the phone and fixed my query quickly and efficiently
9 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Kelsey
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Good customer service
Interacted with Anne L who was quick to respond and very helpful.
7 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Anita
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
We have dealt with Elizabeth V and she…
We have dealt with Elizabeth V and she has been fantastic. Quick to respond to queries that needed resolving in a timely manner. Professional, polite and personable.
An asset to Efax.
7 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Sara
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
I was trying to cancel my subscription…
I was trying to cancel my subscription and it was handled helpfully and efficiently by Elizabeth V.
6 de novembro de 2023
Avaliação não solicitada
Resposta da eFax UK
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great Customer Service
Spoke to Simona, great customer service, very friendly and helpful, resolved our issue quickly with no fuss.
31 de outubro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Kiran
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very Quick response
24 de outubro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Arumai
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Easy set-up, easy to use and excellent support!
There’s hardly any set-up involved, and the website is very easy to use. Once you’re done with the set-up you can send a fax by just sending an e-mail. I’ve contacted their support department twice, both times their service was excellent even though there wasn’t really a problem with their software!
All in all; if you need to send faxes, eFax is an excellent choice, highly recommended!
24 de outubro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Jan
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very friendly and efficient
23 de outubro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Mrs C Marks
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Simona
I had an efficient experience with Simona from customer service. She provided excellent service and was able to handle my query effectively.
19 de outubro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Lisa
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Service and customer good company care are great
Service and customer care are great
18 de outubro de 2023
Avaliação não solicitada
Resposta da eFax UK
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very happy with the courteous way…
Very happy with the courteous way Stefan P dealt with my call, even though it was to cancel the service. The service has been fine over the years, and the cancellation is only through non-usage over a protracted period.
Huw Davies
16 de outubro de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Huw
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
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