Elizabeth V did exactly as I asked and was efficient and helpful. I cancelled as I don't need the service anymore. She made the cancellation effortless, rather than obstructive, which can be the... Ver mais
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Veja o que dizem as avaliações
Dear Sir / Madam, I just had a great experience with one of your employees, Iraia M. Not only was it a very pleasant experience, it was also a very productive experience as Simona solved all... Ver mais
A empresa respondeu
Sadly had to cancel our contract after many years of excellent service. 18 years, I think. As a start-up company, the ability to trade faxes was essential, we could not have done without it. Now we a... Ver mais
A empresa respondeu
First time user of efax, and of ever sending a fax! The phone representative Mariana (hope I heard correctly) and Anne Lenihan via the chat box were incredibly helpful. Very quick pick up of calls an... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
eFax's world renowned online faxing service allows you to send and receive faxes over the internet safely and securely using your email account or the eFax mobile app. Faxes can be sent via PC or Mac computer, tablets and Android or iOS smartphones. Se...
Informações de contato
Dragon Road, HG1 5DB, Harrogate, Reino Unido
- efax.co.uk
4,9
Excelente
634 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Elizabeth V was really friendly and…
Elizabeth V was really friendly and helpful and sorted out my query quickly
15 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Molly
Great to read about your interaction with Elizabeth and we are so happy she was friendly, helpful and able to sort your query so quickly. We will be sure to share your kind feedback. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks, please stay safe
eFax Support Team
First class customer service from Iraia…
First class customer service from Iraia Menendez.
Attentive, informative, helpful and a pleasant experience. Very professional. Cant think of how it could be better.
14 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Paul
Wow, thank you so much for the first class review and amazing comments and feedback about Iraia, she will be over the moon to hear you were so happy. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks, please stay safe
eFax Support Team
Eveldina was quick and efficient when…
Eveldina was quick and efficient when dealing with a query I had relating to our account. I have found this to be the case whenever I have had to call to request assistance.
9 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Denise
Thanks so much for your feedback, we are so happy you had such a great experience with Eveldina and we are delighted she was so quick and efficient with handling your query. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks, please stay safe
eFax Support Team
Resposta da eFax UK
Hi Sinan
Thank you so much for your review, we are delighted you had a good experience with our support and we really appreciate you leaving us a review to let us know. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks, please stay safe
eFax Support Team
Thanks Anne for the info provided and…
Thanks Anne for the info provided and your kindness!
8 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
We are delighted Anne was on hand to help you and provide you the information you needed and with kindness. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks, please stay safe
eFax Support Team
Resposta da eFax UK
Hi Anne
Thanks for letting us know how great your service was with Simona and thank you for the wonderful 5 star review too, we greatly appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks, please stay safe
eFax Support Team
Brilliant customer service from Iraia…
Brilliant customer service from Iraia Menendez. Fast and efficient. Thank-you!
7 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Luanne
Amazing to read about your experience with Iraia. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
he answered me correctly and kindly
6 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi mim
Many thanks for your review, we are very happy to read you got your answer to your question. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
Copy Invoice Request
Elizabeth V was very helpful, she quickly resolved my query and was very clear and polite.
6 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi E Cooper
Wonderful feedback for Elizabeth V, we will be sure to share your kind comments with her as she will be very happy to know she was quick to resolve your issue and that you were happy. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
Closing my account was painless and…
Closing my account was painless and quick. Many thanks Elizabeth V.
6 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Thomas
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
geduldig
Ik was blij dat ik Stefan aan de lijn kreeg Hij was heel vriendelijk en geduldig hij heeft erg zijn best gedaan om mijn account te achterhalen en mij heel goed geholpen
2 de junho de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Joke
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
Great customer service
It was such a relief to have Iraia Menendez assist me in my request to cancel my account. Being unfamiliar with this kind of service and with my credit card details on the line made me apprehensive. She promptly replied to my email and did the cancellation. I'm so very grateful. More power to your company.
30 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Sarah
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
I contacted them regarding the closure…
I contacted them regarding the closure of my account, the support agent straight away empathised with me and reassure me that the issue would be addressed today
29 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Mario
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
Friendly, professional service
We needed to cancel our service as we no longer have the requirement for it. Simona was extremely knowledgeable, professional and courteous and I would have no hesitation in recommending this company for the ease and speed of doing what I needed to today.
24 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Adriana
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
Iraia Menendez was very helpful today
Iraia Menendez was very patient today, and extremely good, in helping me to rework my online experience of Soc Con Arbs.
Well done the team at Soc Con Arbs
Tony C
18 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Tony
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
I got through quickly on the phone
I got through quickly on the phone, went through to the correct department straight away, confirmed with Simona B exactly the service I had and that I wanted to cancel as I am closing my business. Simona dealt with everything very well and was very polite and helpful and a credit to your company.
17 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Larry
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
Helpful information and prompt reply.
15 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Cormac
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
I had issue with accounts
I had issue with accounts and invoicing, L Nicoleta sorted very efficiently for me and gave the the option of annual plan and Vat status changes.
Many thanks for a great service.
11 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Marc
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
I'm new to online faxing and had a…
I'm new to online faxing and had a glitch in my first attempt. eFax support was absolutely great. My problem was clearly understood, they took time to double check all connections and options and came back with a clear diagnosis and suggestions. I tried again as instructed and it went through without a hitch. Very satisfied with their help.
15 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Robert
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
Quick response in helping me :)
11 de maio de 2023
Avaliação não solicitada
Resposta da eFax UK
Hi Robert
Thank you so much for your review and feedback, we really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks
eFax Support Team
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