We have been attempting to set up Egress accounts for nearly 3 months. At first, all went well and we had a useful demo by zoom. However, once we wanted to go ahead all email communication has cease... Ver mais
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Veja o que dizem as avaliações
Egress is easy to set up and use immediately. It give great peace of mind to send confidential documents to others. It's great that, with a subscription, there is a guarantee that all recipients of ma... Ver mais
Egress Workspace has enabled us to streamline processes whilst also making them more secure. The interface between administrators and clients who use it is easy to use and the data analytics and line... Ver mais
Really brilliant support both via email and in person. Having set up Egress through Gmail, I was struggling to then set it up on Outlook. Having tried lots out from the online help it wasn't getting a... Ver mais
Detalhes da empresa
Informações de contato
White Collar Factory, 1 Old Street Yard, EC1Y 8AF, London, Reino Unido
- +44 20 7624 8500
- info@egress.com
- egress.com
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Saving and Archiving
It would be helpful to have previous egress messages and attachments archived for reference at a later date.
Email function should have address book…
Email function should have address book and auto prompts
Egress is ok
Egress is ok, it's not very user friendly, and it has no word processing abilities.
Unsaved addresses
This is a useful secure way to send private documents, but it is frustrating that regularly used email addresses cannot be stored and have to be typed every time.
I find this a very complicated…
I find this a very complicated programme to use, I dont use it often and everytime I have to change my password.
We have found egress very easy to use.
We have found egress very easy to use.
Egress were very helpful in helping us set it up on our system, nothing was to much trouble. They provided everything we need and exactly what we asked for. No more no less. we will continue to use them every year.
A secure software programme for sending…
A secure software programme for sending everyday documents
On occasions we have had recipient access issues but this has been resolved by the Egress support team
Mobile access unfriendly and emails missed
Mobile access unfriendly
Lots of clients use mobile phones and egress on mobiles are not user-friendly so lots of emails are missed. Attachments are removed after some time and they find going back to old emails very difficult (across all platorms). When many emails are sent to and fro on a day, clients often miss one of the emails as the notification, accessing of emails is not smooth and full threads not visible.
Egress - not liked by our patients
Although I understand the need for security and data protection, our patients do not generally like Egress. They find it cumbersome to use and are not happy when we send them clinic letters via this method. As a user, I find it frustrating that emails more than a couple of weeks old are not visible without going through a process to retrieve them. Unlike gmail, it is not possible to save email addresses.
How to regain access to the Egress system
Although I don't how, I lost access to the Egress system and was therefore unable to view some essential files that had been uploaded from my source.
I was advised by the source to contact Egress for advice which I did. I was subsequently advised that if the source re-invited me to join the specific session then access to the Egress system would be possible the administrator at the source was unaware of this but did as advised and full access was re-established.
Excellent
Had a very good experience, good support team who helped me retrieved y account.
Outlook plug in is great on Windows
Outlook plug in is great on Windows. A Mac version would be appreciated.
An excellent secure platform.
Entitled to
Completed questionnaire to be sent through for rent reduction for a pensioner
Felt easy enough but I’ve not heard anything back. I thought it would reply to my email address, even if it asked me sign in to read my correspondence.
E Gress, the safe way to send mail.
I've now used Egress for sending secure attachments and emails for some time now. I've had no issues in file size and help/support when required from the Egress team.
Well done
E Gress.
Not impressed in the slightest
Found this next to impossible to use.
No end of difficulty accessing system. When I did the message I was expecting wasn't there.
I did finally receive it, but when I returned to this system it had disappeared.
I would avoid using this system
Not able to add or forward and email…
Not able to add or forward and email internally to a colleague. LA use this process but not all school staff do
Awful service
We are an Egress Partner(Reseller) - If our experience is bad, I hate to think what it is like for an end-user. I can never get hold of anyone over the phone, I don't even know who our account manager is anymore, and now in a dispute over a version of terms and conditions that differ online vs what was sent in an email. Totally unresponsive, incohesive service and experience!
Does what it says
Does what it says. Received a message via this service from my GP, simple.
Egress, a crap company
Not secure.sent password to same email as the original email which doesnt even work.utterly pointless.
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