Fabulous Service, made the call, the engineer was on site in two hours. Diagnosed the problem and went and got the parts there and then. Returned and fixed the problem, all working again in a matte... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
A bit later than scheduled but that suited us well. A knowledgeable and helpful conversation, empty and left v tidy
A empresa respondeu
Very efficient, on time and cost effective We called Ekoflow on Thursday to book our service and emptying of our system. They arrived on Tuesday the following week The staff are very polite v... Ver mais
A empresa respondeu
Telephoned Ekoflow mid morning Very helpful Tanker arrived 4pm same day! Driver extremely helpful & tanks emptied as required. Not overpriced. Definitely recommend.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Ekoflow LTD we offer full wastewater treatment from installation, servicing and repairs of sewage treatment plants using genuine parts and spares for leading brands such as Klargester, Tricel, Titan, WPL and Balmoral. Based in Gloucestershire and operating throughout the south-west and surrounding areas, we are able to look after our client's entire range of sewage treatment plants, septic tanks, pumping stations, rainwater harvesters and associated equipment. We offer fault-finding, maintenance, breakdown and repairs of all waste water and clean water systems. The treatment plant and pump station services we offer at Ekoflow are tailor-made to suit your individual requirements. We can also advise on suitable septic tanks and sewage treatment plants for your property. Rest assured that your water treatment is in safe hands. Contact our team for expert advice and recommendations on 01452 247480 or info@ekoflow.co.uk.
Our Affordable Service Packages
From only £15 a month!
Sign up to one of our service packages, to spread the cost of your service and guarantee to lock in this years service rate for 2 years! With 3 levels of packages, each with different levels of cover, something to suit all!* If this is of interest to you, get in touch with our office team today on 01452 247480 or reach out to info@ekoflow.co.uk. *terms and conditions apply.
Informações de contato
Unit 13 Springfield Business Centre, GL10 3SX, Stonehouse, Reino Unido
- 01452 247480
- info@ekoflow.co.uk
- ekoflow.co.uk
4,9
Excelente
658 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Excellent customer service. High quality and frequent communication. Friendly and skilled engineer. An exceptionally professional company. Highly recommended.
7 de abril de 2025
Resposta da Ekoflow Ltd
Clare, thank you so much for your review, we really appreciate it! We are glad we made a good impression!
An excellent service at a very good price
After contacting many different companies re the works required to our pumping station, Ekoflow came back with by far the best price. Being suspicious of this this, I asked them for a detailed breakdown of their service, which they were happy to provide. On the day the works were carried out, their engineer arrived at the time given, was very personable and professional, went above and beyond and explained all that he had done. I then received a detailed report of the works carried out later that day.
31 de março de 2025
Avaliação não solicitada
Resposta da Ekoflow Ltd
Hi Mr Shaw, thank you so much for your kind words and time in leaving this review. We really appreciate it and are glad we could help you. We look forward to assisting in the future!
Resposta da Ekoflow Ltd
Thank you for your review guys!
Efficient
Friendly, professional, went the extra mile to sort an unexpected issue.
1 de abril de 2025
Resposta da Ekoflow Ltd
Hi Julie, thank you so much for your review, we really appreciate it! Happy we can help!
Great service all round
Great customer service. Office staff is very friendly and helpful. Engineers are very punctual and tidy. And did a good job.
11 de março de 2025
Resposta da Ekoflow Ltd
Hi Annemarie, thank you for leaving us a positive review! We will ensure your kind words are passed on to both our engineers and office staff.
Resposta da Ekoflow Ltd
Thank you for taking the time to leave us a positive review!
Very polite interaction with chap…
Very polite interaction with chap undertaking the task.
12 de março de 2025
Resposta da Ekoflow Ltd
Thank you Gail, we will look forward to servicing your system again next year!
Ekoflow: a top-class company
We have used Ekoflow for the last three years, and they have always given us brilliant and expert service. Recently, we had an emergency with our sump alarm and when I telephoned Ekoflow, I was given a same-day appointment; the engineer was knowledgable, thorough, and gave us excellent advice for future maintenance. I can wholeheartedly recommend this excellent company.
3 de março de 2025
Avaliação não solicitada
Resposta da Ekoflow Ltd
Hi Christopher, thank you so much for your time in leaving this review. We are so glad you are happy with the service provided by our engineer! Thank you for your custom and we look forward to working with you in the future!
Professional and efficient
Ryan and his colleagues offer a professional, friendly and efficient service. I would not hesitate to recommend them.
4 de março de 2025
Avaliação não solicitada
Resposta da Ekoflow Ltd
Hi Andrew,
Thank you for your positive review and for your recommendation. We'll look forward to working with you again in the future.
Very friendly.
Very friendly.
Glad it was nothing serious. A float had become loose when the pit was desludged.
6 de março de 2025
Resposta da Ekoflow Ltd
Hi Jacqueline, thanks so much for taking the time to leave us a positive review.
Pumping station refurbishment
Got a speedy site visit from the boss, quotation promptly received. Booked in speedily by competent and polite company PA. The team arrive super early even before my security gates open at 7AM. An unpleasant kind of job done tidily and efficiently.
Supporting paperwork and photos received within a day. Cheaper than alternative and existing supplier. Will run with Ekoflow Ltd for annual servicing. Great stuff
4 de março de 2025
Resposta da Ekoflow Ltd
Hi John,
Thank you for taking the time to leave us a positive review!
We're really pleased this has all been sorted and will look forward to servicing your system on an annual basis.
Thanks again.
Efficient service by the booking team
13 de fevereiro de 2025
Resposta da Ekoflow Ltd
Thank you for your positive review Peter!
The driver was excellent
The driver was excellent, very awkward driveway but didn’t give up!
Really nice man, very polite
Washed driveway down after
Excellent
Bonus needed for him👍
14 de fevereiro de 2025
Resposta da Ekoflow Ltd
Hi Jane,
Thank you so much for your kind words.
We will ensure your feedback is passed on to our tanker driver!
Efficient and know what they are about
13 de fevereiro de 2025
Resposta da Ekoflow Ltd
Thank you for taking the time to leave us a positive review Mr Chalmers!
On site on time and proceeding to sort…
On site on time and proceeding to sort task. Explained any problems clearly and tidied up leaving area clean and safe
12 de fevereiro de 2025
Resposta da Ekoflow Ltd
Hi Steve,
Thank you for taking the time to leave us a review, it really is appreciated!
We're glad you had a positive experience with our engineers and will look forward to working with you again.
Always quick to respond and resolve the…
Always quick to respond and resolve the issue by replacing the pump that they had in stock.
10 de fevereiro de 2025
Resposta da Ekoflow Ltd
Hi James,
Thank you for your positive review; we're glad our engineers were able to resolve your pump issues efficiently!
Excellent professional service from…
Excellent professional service from engineers who are experts in this field.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ekoflow Ltd
Hi Elizabeth, thank you for your review, it is highly appreciated!
Time Management.Service was good and efficient
Service was good and efficient. Unfortunately the engineer did not arrive at the appointed time. He was rather insistent on doing the service to his time schedule and not to mine.
4 de fevereiro de 2025
Resposta da Ekoflow Ltd
Hi Andrew,
Thank you for the four star review!
Apologies again that the service wasn't completed at the agreed time.
I'm glad we resolved the situation with our engineer Tom re-attending site yesterday; we will look forward to servicing your system next year.
All the best.
Charming helpful and diligent employee.
4 de fevereiro de 2025
Resposta da Ekoflow Ltd
Thank you Claire, we will ensure your positive feedback is passed on!
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