Elanic Avaliações 

128
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was totally impressed with Elanic hospital when I went for a consultation about a breast uplift and possibly implants. Professor Maen spent almost an hour with me and Patient Care Cordinator Carolin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A very nervous hip replacement patient was put at ease by the friendly and efficient staff. My consultant was first class and explained everything about the operation. Great result and very happy p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was fully informed of what to expect from my consultation right through to my operation and after care. I had hip replacement surgery and expected to be in more pain but this wasn't the case I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Aftercare was 2nd to none, could not praise the Elanic team enough. All staff members no matter their position we're kind, caring,friendly and just made you feel so comfortable. Would not hesitate... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clínica de cirurgia plástica
  2. também em
  3. Centro cirúrgico
  4. Cirurgião ortopédico
  5. Cirurgião plástico
  6. Hospital particular
  7. Urologista

Escrito pela empresa

When it comes to cosmetic surgery and aesthetics, you have many options. So what sets the Elanic clinic apart? The difference lies in our staff. We’re led by a consultant plastic surgeon and remain committed to offering you the most cutting-edge products and technologies. Anything less simply will not do. We promise to deliver the highest quality service to our patients, from the minute they walk in the door right through to their post-procedural follow-up appointments. Our goal is to not only complete your surgery but to ensure that you’ve gone on to live your very best life and can truly enjoy your results. Every operation is carried out by a team of fully qualified, experienced Consultant surgeons, and we’ve invested in the very best equipment available. We pride ourselves on our ethical approach to surgery and will inform you of all of your treatment choices from our comprehensive selection. Our treatment offering is fairly exhaustive, so we’ll work with you to explore various options and choose the surgical option that best meets your goals.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

128 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(128)

61 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Really friendly and professional

Really friendly and professional

24 de julho de 2026
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Resposta da Elanic

Thank you for your wonderful feedback, Doris. We’re delighted to hear that you received such friendly and professional care and that our team made you feel comfortable throughout your experience.

We truly appreciate you taking the time to share your feedback.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

Doctor was really clear did wat he said…

Doctor was really clear did wat he said he would do . Staff were lovely

24 de julho de 2026
logotipo da Elanic

Resposta da Elanic

Thank you so much for taking the time to leave such a lovely review, Georgia! We are delighted to hear that you had a great experience with our doctor and team. Providing clear, dependable care alongside warm service is always our top priority.

Best wishes,
Elanic Hospital Team 💜

Avaliado com 1 de um total de 5 estrelas

liquid scletherapy treatment went wrong

I went in for liquid scletherapy treatment on August 2025.

It left me with staining all over my leg. It is now 11 months on and ive still got the staining. This was raised with Elanic but they are refusing to treat the scarring or refund the money. I now need to pay for treatment elsewhere to correct this mistake. Do not use this company as if something goes wrong they do not accept responsibility for their actions.

1 de agosto de 2025
Avaliação não solicitada
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Resposta da Elanic

Thank you for taking the time to share your feedback. We’re very sorry to hear that you’re disappointed with your experience and appreciate how upsetting this situation must be for you.

We take all patient concerns seriously and would like the opportunity to review your case further. Please contact us directly at info@elanic.co.uk with your full name and any relevant details so that we can investigate your concerns and discuss them with you.

Kind regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

Amazing Service all round

Professor Maen Al Aissami is very professional and sets realistic expectations, in my case he achieved beyond what I thought was achievable - i am delighted with the results. The whole team at the clinic are friendly and helpful and the aftercare is incredible, I have never known a service like it. Support is available anytime you need it and you are seen as soon as possible. Ive had a great experience with this clinic and would highly recommend.

3 de julho de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Professor Maen Al Aissami and the wider Elanic team.

It’s fantastic to know that you’re so pleased with your results and that our aftercare and ongoing support made such a positive difference to your journey. We’ll be sure to pass on your kind words to Professor Maen Al Aissami and the team.

Thank you for your recommendation and for taking the time to share your experience.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

Would highly recommend

The treatment I received was by an eminent consultant vascular surgeon, who was also kind and caring.
Staff were always polite and helpful too. Can't fault.

25 de junho de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your wonderful feedback. We’re delighted to hear that you received such excellent care and that our team made you feel well looked after throughout your experience.

Your kind words mean a great deal to us, and we truly appreciate you taking the time to share them.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

Knee replacement

Every single member of staff was exceptional. Very helpful. Made me feel at ease in everything from start to finish.

16 de abril de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your lovely feedback. We’re delighted to hear that every member of our team helped make you feel at ease from start to finish.

Your kind words mean a great deal to us, and we’re so pleased you had such a positive experience.

Warm regards,
The Elanic Team 💜

Avaliado com 1 de um total de 5 estrelas

4 months after cancellation still awaiting refund.

I had to cancel a cosmetic procedure after ill health. It is now 4 months later and no refund! I phone regularly, every day now, and nothing. Im told that emails and messages are sent to accounts but I never hear from them. Disgraceful. Will be getting solicitor involved if not dealt with asap.

19 de junho de 2026
Avaliação não solicitada
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Resposta da Elanic

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must be.

This is not the level of service we aim to provide, and we would like the opportunity to look into this for you as soon as possible. Please contact us directly at info@elanic.co.uk with your full name and any relevant details so that we can investigate and work towards a resolution.

Kind regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

Best decision ive ever made

Pre and post op care has been brilliant, and couldnt be happier with my results. Huge thank you to Vivek and the team

18 de junho de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your wonderful feedback. We’re delighted to hear that you’ve been so pleased with both your pre- and post-operative care, and that you’re happy with your results.

We’ll be sure to pass on your kind words to Vivek and the wider team.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

Knee Replacement

From my first contact with Elanic I was delighted with how I was treated. Within a week I met with my surgeon who confirmed I required a full knee replacement. From then on I was kept fully informed about procedures going forward. My stay at Elanic for the surgery was very comfortable and I was very well looked after by excellent staff. I was given clear instructions re my medication on leaving. They also arranged for my physio to be done while at the hospital and I was given a follow up appointment two weeks after surgery. I would have no hesitation in recommending Elanic for anyone considering going down the Private Health route.

6 de maio de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your wonderful feedback. We’re delighted to hear that you felt well supported and informed throughout your journey with us, from your initial consultation through to your surgery and recovery.

It’s fantastic to know that our team helped make your stay comfortable and that the arrangements for your physiotherapy and follow-up care provided a smooth experience.

Thank you for your recommendation and for taking the time to share your experience. It means a great deal to us.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

My experience during my stay at…was excellent...

My experience during my stay at elanic clinics was very good,,The nurses look after me very well ,,and the physiotherapy help me back on my feet walking,2 hours after the operations ...

27 de maio de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your kind feedback. We’re delighted to hear that you were well looked after by our nursing team and that physiotherapy helped you get back on your feet so quickly after your operation.

Wishing you all the best with your recovery.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

A special thank you to Mr Mahmood and…

A special thank you to Mr Mahmood and all the Elanic staff who were involved with my full knee robotic surgery and the after care l received from the Premier physio team in Glasgow has all been a great and satisfying experience. On the road to a full recovery. Putting in the full effort to get there.👍

6 de junho de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your wonderful feedback. We’re delighted to hear that your experience with Mr Mahmood, our team at Elanic, and the Premier Physio team has been such a positive one.

It’s fantastic to know that you felt well supported throughout your knee replacement journey and recovery. We’ll be sure to share your kind words with everyone involved in your care.

We wish you continued success with your rehabilitation and a smooth journey to a full recovery.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

My experience was excellent

My experience was excellent
My treatment was excellent
My Consultant, Mr Andrew MacDonald performed my hip operation extremely well
I have no complaints whatsoever

3 de junho de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and that you were pleased with the care and treatment you received.

We’ll be sure to pass on your kind words to Mr Andrew MacDonald, who will be pleased to hear that you are happy with the outcome of your hip surgery.

Thank you for taking the time to share your experience.

Warm regards,
The Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

Hernia Operation

From my first consultation to operation and recovery took 4/5 weeks and all the staff were proficient in all aspects of my care.

7 de maio de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for taking the time to share your feedback. We are delighted to hear that your hernia operation and recovery journey was so seamless.

Providing efficient, high-quality care is our top priority, and we will gladly pass your kind words along to our dedicated staff. We wish you all the best with your continued recovery.

Best regards,
Elanic Hospital Team

Avaliado com 5 de um total de 5 estrelas

Very happy

Very happy, good care and better than hoped for results! Also very good value

12 de novembro de 2025
Avaliação não solicitada
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Resposta da Elanic

Thank you for your lovely feedback. We’re delighted to hear that you were happy with your care and even more pleased that your results exceeded your expectations.

It means a great deal to know you had such a positive experience with us.

Elanic Team 💜

Avaliado com 5 de um total de 5 estrelas

The care was excellent every procedure…

The care was excellent every procedure was explained and talked through before surgery the surgeon was excellent and even telephoned me at home

6 de maio de 2026
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Resposta da Elanic

Thank you for your wonderful review, Lesley!

We are so pleased that you felt well-supported and that our team’s dedication—from the theatre to the follow-up call at home—made a difference in your experience. I will be sure to share your kind words with the rest of our Elanic Hospital Team.

We wish you a smooth and speedy recovery!

Elanic Hospital Team 💜

Avaliado com 5 de um total de 5 estrelas

Positive Elanic Hospital experience…

My experience at Elanic was a very positive one. The response to my initial enquiry was addressed within an hour by JohnRoss and an appointment with a consultant was arranged for the following week. The admission, operation and discharge procedures were seamless. The staff were so attentive, caring and compassionate. My surgeon was Mr Kevin Bryceland and I would highly recommend him for hip surgery.

31 de março de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for sharing your positive experience at Elanic Hospital, Karen.

We are delighted to hear that your entire journey, from consultation to discharge, was seamless. We will be sure to share your high recommendation with Mr. Kevin Bryceland and our attentive, caring, and compassionate nursing team. It means a great deal to us that you felt well-cared for.

Thank you for choosing Elanic Hospital and for your strong recommendation for hip surgery. We wish you a happy and speedy recovery!

Best regards,
The Elanic Hospital Team

Avaliado com 5 de um total de 5 estrelas

A thoroughly professional experience…

A thoroughly professional experience throughout!
Such a fantastic 5 star service that completely overwhelmed me.
Every process and procedure was to the highest standards and as importantly the people I interfaced with were an absolute pleasure to be with.
Their interpersonal skills were second to none.
The experience was unforgettable.
The value for money was the best available in Scotland and I would highly recommend the Elanic Clinic to anyone who needs their professional help. Elanic took away the worry, stress and anxiety of a difficult situation and I am really indebted to them. Thankyou!

31 de março de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you for your fantastic 5-star review, Eamon! We are so glad to hear that you had such a thoroughly professional experience at Elanic Hospital.

Knowing that our team, from the administrative staff to the surgeons, made you feel safe, comfortable, and well-cared for is the highest praise we can receive. We strive to provide unparalleled consultant-led care and the best value possible in Scotland, and it is wonderful to know we achieved that for you during a challenging time.

We are truly touched by your kind words about our interpersonal skills and our ability to alleviate your worry. Thank you for choosing Elanic Hospital and for your strong recommendation. We wish you a speedy and happy recovery!

Best regards,
The Elanic Hospital Team

Avaliado com 5 de um total de 5 estrelas

I got an open septo rhinoplasty

I got an open septo rhinoplasty by John Biddlestone in October 2025, I am currently 6 months post op. I have had 3 check ups since my procedure and I am so happy with my results already as it takes upto a year to see final results. The team are extremely reassuring, helpful and caring. My experience has been amazing and I’m so glad I chose elanic

20 de outubro de 2025
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you so much for sharing your experience, Cathryn!

We are absolutely thrilled to hear how happy you are with your results at the six-month mark. It is great that you’re already seeing such a positive transformation, even as the healing process continues over the coming months.

Mr. Biddlestone and the rest of the staff strive to provide reassuring and caring support at every check-up, so your kind words truly mean a lot to us. We are so glad you chose us for your journey!

Best wishes,
Elanic Hospital Team 💜

Avaliado com 2 de um total de 5 estrelas

Extremely Unprofessional and Poor Communication

My experience with Elanic Clinic and Hospital was extremely frustrating and disappointing from start to finish.

My gallbladder removal surgery was originally scheduled for 19/02/2026 at 11:45, but it was cancelled without any clear explanation. It was then rescheduled for 14/03/2026 at 09:15. On the morning of the surgery, at around 08:00, I was informed that the procedure would be delayed until midnight due to a “blood fridge issue.” While I initially tried to be understanding, the surgery was later cancelled again that same day for the same reason.

The procedure was then rescheduled for 16/03/2026 at 12:00, but this appointment was also cancelled on the day. After multiple cancellations, wasted preparation, and several unnecessary days off work, the surgery finally took place on 30/03/2026. As someone working full-time, repeatedly taking sick days for cancelled procedures caused significant inconvenience and stress.

Unfortunately, the issues did not end once the surgery was completed. The nurse assigned to me during my stay was largely unhelpful and provided very little guidance. I had to ask most of the questions myself and was not given clear post-operative instructions. For example, I was never informed that I was supposed to keep my compression socks on after the procedure.

The follow-up appointment was also poorly handled. It was initially scheduled for 07/03/2026 but cancelled the day before and rescheduled again. When I eventually attended the appointment, I saw the same nurse who barely communicated, did not ask how I was feeling, and simply focused on removing the dressings. I had to initiate the conversation myself just to confirm whether everything was healing properly.

Overall, the level of organisation, communication, and patient care I experienced at Elanic Clinic and Hospital was extremely poor. The repeated last-minute cancellations, lack of clear communication, and minimal post-operative support made what was already a stressful medical situation far more difficult than it needed to be.

Based on my experience, I would not recommend this clinic to anyone expecting reliable scheduling, professional communication, or attentive patient care.

30 de março de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Hello Mariama.
Thank you for taking the time to provide this detailed feedback. At Elanic Hospital, we aim to provide seamless care and clear communication, and we are disappointed to learn that we fell short of this during your recent journey with us.

We take all concerns regarding scheduling and patient support very seriously. To allow us to look into the specific details of your experience and help resolve this for you, please reach out to our Quality and Assurance Manager at info@elanic.co.uk.

We value your input as it helps us improve our services for all patients.

Best regards, The Elanic Hospital Team 💜

Avaliado com 5 de um total de 5 estrelas

I wish I’d done it sooner

I’m 3 months post op for breast augmentation and uplift. From first consultation till now I can’t fault my surgeon, Stipo Matic, or Elanic. I felt no pressure to sign up and was given ample time to discuss any questions or concerns. I have been lucky not to have any issues with my recovery but any questions I’ve had along the journey have been answered quickly by the nursing team who are all lovely. The difference this has made to my confidence is amazing and I only wish I’d done it sooner. I would highly recommend Elanic and my surgeon Stipo Matic if you’re considering cosmetic surgery.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Elanic

Resposta da Elanic

Thank you so much for your kind words, Shellz. We are thrilled to hear how much your confidence has grown since your surgery with Mr. Stipo Matic.

Hearing that you felt supported and "no pressure" from the first consultation to your recovery is exactly what the Elanic Hospital Team strives for. "I wish I'd done it sooner" is truly the best compliment we could receive!

Elanic Hospital Team 💜

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